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CONSUMER&
BRANDBrandKPIs
for
online
betting:
F12.betin
BrazilConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
F12.bet’s
performance
intheonlinebettingmarket.Fieldwork:August-September
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202467%
of
F12.bet
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??F12.bet’s
branding
resonates
more
with
Millennials?F12.bet
generally
appealstowomen
more
than
men?F12.bet
ranksoutsidethe
Top
10
inawareness
withinthe
online
bettingmarket?Thepopularity
ratingof
F12.bet
is18%?F12.bet
ranksninth
inusage?Among
F12.bet
enthusiasts,39%
fallunderthe
high-income
category?Consumers
want
theironlinebettingbrandstohave?Interms
of
loyalty,F12.bet
isoutsidetheTop10
inhonesty
/trustworthiness,
reliability,
and
authenticityBrazil?F12.bet
hasascore
of
14%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
F12.bet
at
67%Brand
profile:
snapshotBrand
performance
of
F12.betinBrazil67%21%18%14%14%AwarenessPopularityUsageLoyaltyBuzz5Notes:Online
betting
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents(awareness),n=264,
respondents
who
know
the
individual
brand(popularity),
n=264,
respondents
whoknow
the
individual
brand(usage),
n=36,
respondents
who
have
used
the
individual
brand
(loyalty),
n=264,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024F12.bet’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations54%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeF12.bet
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatF12.bet
islikedby0%
ofBaby
boomers
and
12%
ofGenXers,
whereas
thetotalshareof
industryusers
is3%and22%,
respectively.43%33%
33%22%ForMillennials
andGen
Z,
54%
and
33%
feel
positivelytowards
F12.bet,
versus
43%
and33%.
Socurrently,
forF12.bet,
Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.12%3%0%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoonline
betting,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=48,
F12.bet
enthusiast,
n=781,
online
betting
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024F12.bet
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
F12.bet
shows
thatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
F12.bet
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.46%54%58%57%
ofwomen
likeF12.bet
compared
to42%
ofmen,
whereas
for
the
overallindustry,54%
of
men
useonlinebettingcompared
to
46%
of
women.90%92%8%
of
F12.bet
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.42%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
online
betting,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=48,
F12.betenthusiast,
n=781,
online
betting
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
F12.bet
enthusiasts,
39%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.6%9%Single34%32%34%39%4%10%CoupleSingleparentNuclear39%
ofF12.bet
enthusiastsare
fromhigh-income
households.F12.bet’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
56%
of
F12.betenthusiastshavethiscurrent
livingsituation.4%7%17%56%38%Multi-generational6%10%44%21%23%ExtendedOther2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
online
betting,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=48,
F12.bet
enthusiast,
n=781,
online
betting
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
online
betting
brands
to
have
honesty
/
trustworthiness,reliability,
and
authenticityBrand
profile:
qualitiesQualitiesuserswant
from
onlinebettingbrandsForonline
betting,the
top
three
qualitiesusers
wantfrom
abrandarehonesty
/trustworthiness,
reliability,
andauthenticity.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%F12.bet
users
alsoappreciate
these
keyattributes,indicating
F12.bet
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatF12.bet
enthusiastsareleast
focused
on
arehighvalueandinclusiveness.ReliabilityExclusivityF12.bet
should
work
on
promotinginclusiveness
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
online
betting,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
online
betting,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;“When
it
comes
toonline
betting,which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=36,
F12.bet
users’,n=48,
F12.bet
enthusiast,
n=781,
online
betting
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
F12.bet
fans,
58%
state
that
they
get
excited
about
online
bettingservicesBrand
profile:
attitudesWhat
doconsumersthink
ofonlinebettingingeneral?58%52%50%40%39%34%33%33%31%27%18%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutonlinebettingservicesIliketotalkabouttopicsrelating
toonlinebettingBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
online
betting
do
youagree
with?”;
Multi
Pick;
“When
it
comes
toonline
betting,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=48,
F12.bet
enthusiast,
n=781,
online
bettingusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1167%
of
F12.bet
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
online
betting,the
averageawareness
ofabrandinBrazil
is42%.
Awareness
ofF12.bet,
however,
isat21%.Awareness18%
ofBrazilian
onlinebettingusers
saytheylikeF12.bet,
compared
toanindustryaverage
brandpopularity
of22%.14%
ofindustryusers
inBrazil
saythey
useF12.bet,with
the
average
usageofabrandat17%.BuzzPopularity67%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
68%.F12.bet
hasbeen
noticed
less
inthe
media
comparedtootherbrands,with
a“Buzz”
score
of
14%
comparedto28%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Online
betting
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents(awareness),n=264,
respondents
who
know
the
individual
brand(popularity),
n=264,
respondents
whoknow
the
individual
brand(usage),
n=36,
respondents
who
have
used
the
individual
brand
(loyalty),
n=264,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024F12.bet
ranks
outside
the
Top
10
in
awareness
within
the
online
betting
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofF12.betRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Betano84%82%72%71%64%54%48%33%33%31%21%2bet3653Pixbet4SportingbetbetnacionalBetfair5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Sportsbet.ioNovibetGalera.betbwin8Outofallrespondents,
21%
were
aware
of
F12.bet.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.79%9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
F12.bet
is
18%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofF12.betRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Betanobet36551%44%33%32%30%26%24%19%18%18%18%23SportingbetPixbet4Outofconsumers
who
knew
thebrand,
18%
saidtheyliked
F12.bet.
Thisranksthemtenthcompared
toother
brandssurveyed
inthismarket.5betnacionalKTO67Betfair8Parimatch10bet82%9PopularityN/A10F12.bet14
Notes:“When
it
comesto
online
betting,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=264,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024F12.bet
ranks
ninth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofF12.betRank#
BrandUsage
%42%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
onlinebetting,which
of
the
following
brandshaveyouusedinthe
past12
months?”.1Betanobet36514%236%3SportingbetPixbet26%Outofconsumers
who
knew
thebrand,
14%
saidtheyused
F12.bet.
Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.426%5betnacionalBetfair24%621%7KTO18%810bet17%86%9F12.betGalera.bet14%UsageN/A1012%15
Notes:“When
it
comesto
online
betting,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=264,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
F12.bet
is
outside
the
Top
10
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofF12.bet’s
consumersRank#
BrandLoyalty
%79%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Betano2Pixbet75%33%3betnacionalParimatchbet36574%472%572%6KTO71%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
online
betting,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.67%7SportingbetLance
Betting10bet71%871%970%Outofrespondents
whohaveused
F12.bet,
67%
saidthey
would
usethebrand
again.LoyaltyN/A10bwin70%16
Notes:“When
it
comesto
online
betting,
which
ofthe
following
brands
are
you
likely
to
use
again
in
the
future?”;
Multi
Pick;
Base:n=36,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024F12.bet
has
a
score
of
14%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofF12.betRank#
BrandBuzz%70%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Betanobet36514%251%3SportingbetbetnacionalKTO44%Outofconsumers
who
knew
thebrand,
14%
saidtheyhadheardaboutF12.bet
inthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.443%539%6Pixbet38%7Betfair34%8Parimatch10bet25%86%922%BuzzN/A10Novibet20%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=264,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcor
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