1、LISTENINGSCRIPTSModule11.1Workingfromhome(page8)I=InterviewerM=MichelaIOK,Michela.Youworkfromhomenow.Canyoutellmeaboutatypicalday?MSure,IalwaysgetuparoundsevenandthefirstthingIdoisgetthekidsreadyforschool.Itaket hemateightthirtyandthinIalwaysstartworkatnine.IDoyoueverhaveadaywhereyoudecidetohavethem

2、orningoffandstartworklater?MNo,youcan tdothat.It simportantwithhome-workingtohaveatimetableandsticktoit.Ify ouendupwatchingTVordoingthecleaningthenitisn tforyou.SoIhavelunchattwelveandfin ishworkattwothirtytogetthechildren.IWasthatwhyyougaveupyourofficejob?MYes,Iwantedtospendmoretimewiththechildren.

3、Itgivesmemoreflexibility.SometimesI needtoworkintheeveningbutusuallyitisn taproblem.ISohowlonghaveyoubeendoingthiskindofwork?MForaboutfiveyears.I vebeenwiththesamecompanysinceIleftschoolbutwiththeInternet andtechnologyit seasynowtobeathome.ISoyouremployerdoesn tmind.MNo.Itmeansthecompanysavesmoneyon

4、officespaceandaslongasIgettheworkdone,they rehappy.SometimesIstillfointoworktomeetclientsandsoon.Forexample,Imgoinginnea rlyeverydaythisweekbecausewehavevisitorsfromanothercompanyandIca tnreallyinvite themovertomyhouse.Besides,thegossipandthenewswithmycolleagues.Imissthatsideofg oingintoworkeveryday

5、.IIsthereanythingelseyoumiss?MErmm.No,notreally.AndI lltellyouwhatIreallydon tmissandthatshavingtospendtwo hourscommutingonthebusandtraineveryday.1.2Startingaconversation(page11)Conversation1R=RichardW=WomanM=MarekRHello?WHello,Richard.I dliketointroduceyoutoMarek.ROh,yes.Hello,Marek.Howdoyoudo?Nice

6、tomeetyouatlast.MHello,Richard.Pleasedtomeetyoutoo.WOh,doyoutwoknoweachotheralready?MWell,we vespokenonthephoneafewtimes.RButwe veneveractuallymet.Anyway,takeaseat.Wouldyoubothlikeacoffee?Conversation2AWouldyoulikeacoffee?BOh,thanks.AMilk?BYes,please,andasuga r thanks.ASohaveyouenjoyedthismorning?BY

7、es,itwasveryinteresting.Thefirstspeakerwasparticularlygood.AIsthisyourfirsttimeatoneoftheseevents?BYes,itis.Andyou?ANo,I vebeencomingforyears.ThecompanypaysandifthelocationisgoodthenIcome.Ire memberthebestyearwehadwasinMonac o- Conversation3M=MarieW=WomanMMayIjoinyou?WSure.MYou reacolleagueofMartinO

8、bach,arentyou?WThat srightHeworksinourBarcelonaoffice.Howdoyouknowhim?MWewerebothatElcotiltogether.Heleftaboutayearbeforeme.WOh,areyouMandy?MMarie.WMarie.That sright.Sorry,IknewitbeganwithanM.Yes,Martinsaidyouweredoingthisco urseandthatIshouldsayhelloConversation4AWell,thisisnice.BWell,it squitesimp

9、lebutthefoodisveytraditionalandit spopularwiththelocals.OnSunda ysIoftenbringthefamilyhere.AThat snice.Howmanychildrendoyouhave?BTwo.Twinks.Aboyandagirl.They vejuststartedschool.AWow.Twinks.BAndyou?ANo,notyet.AndhaveyoualwayslivedinLille?BYes,mostofmylife.IworkedinParisforawhileandinyourcountry,ofco

10、urse.Butallmyrelat ivesarehere.Whataboutyourfamily?AOh,they respreadout.IseemyparentsfromtimetotimebutmysisterlivesinNorwaywithhe rhusbandsowedon tgettogethermuch.Anyway,Iknowyourcompanyislookingforapartne ronthisThaiproject.BYes.Isthatsomethingyoumightbeinterestedin1.3Examspotlight(page15)E=Examine

11、rC=CandidateEAndwheredoyouliveexactly?CI mfromasmalltowninnorthernSwitzerlandbutatthemomentI mstudyingforabusinessd egreesoIliveinZurich.EWhattypesofbusinessaremostsuccessfulinyourtown?CErr,well,Isupposethattourismisquiteimportanttotheareaandtherearemanysmallfarmss oagriculturealso.Zurich,whereIstud

12、y,ismorefamousofcourseforbankingandfinancialservices.EHowisworkinglifechanginginyourcountry?CSorry,canyourepeatthequestion,please?EYes,howisworkinglifechanginginyourcountry?CIthinkthatmoreandmorepeoplearemovingtothecitiesortheyarecommutingineveryday.I nmyopinion,thebiggestchangehascomefromtechnology

13、-butthenthastprobablytrueever ywhere,notjustinmycountry Module22.1Benefitsandincentives(page16)Speaker1It sgreatbecauseusuallyitmeansmywifecanusetheoneathomeandweeventakem ineawayatweekends.Iworkforquitearelaxedcompanyandtheydo ntseemtomindhowIuse itforleisure.Speaker2Ithoughtitwouldn tchangethewayI

14、workedafterthefirstsixmonthsbutastheygot olderitactuallybecamemorecomplicatedwithgettingthemtoschooloriftheywantedtodoac tivitiesintheafternoon.ButmybosshasbeenreallygoodaboutitandsomedaysIcandoahalfa dayifIwantandthenImightworklateronotherdays-orItakeworkhome,whichIdon tlikedoi ng,butit'stheonl

15、yway Speaker3It sactuallythelawnowsotheyhadtoletmehaveit.ItwasonlytwoweeksbutatleastIhadtimetohelpmywifeout.Mindyou,afterallthelateni ghtsandcryingIwasreallyhappytogetbacktoworkforawhileandhavearest!Speaker4I vejustbeenpromotedfromAssistantITTechniciantoChiefOperationalNetwor kAdministrator.ItmeansI

16、getabitofapayriseandnewbusinesscardswithmynameon.mI not sureifIgetmyownofficethough.Speaker5TheproblemformeisthatIwon thaveenoughtoliveinwhenI m60andIcan tafford aprivateplan.SoI llprobablytryandkeepworkingforafewmoreyears,andanyway,Iheardth egovernmentisplanningtoraisetheageofretirement2.2Presentat

17、ions(page20)Extract1Goodmorningandthanksforcoming.TodayI dliketotellyouabouttheworld slarg estdocumentmanagementcompany.WithaturnoverofnearlysixteenbilliondollarstheXer oxCorporationdevelopsandmarketsinnovativetechnologieswithproductsandsolutionsth atcustomersdependupontogetthebestresultsfortheirbus

18、iness.Inmybriefpresentation wl e lbeginbylookingatsomeofthekeyfiguresbehindthecompany ssuccessandhowthecompan yisstructured.ThenI llgiveanoverviewofXeroxaroundtheworldandfinallyI dliketotalka boutsomeofthetrendsaffectingourmarketandsitfuturegrowth.Ifyouhaveanyquestions,Il lbehappytoanswerthemattheen

19、d.So,hereyoucansee,theturnoverforlastyearwasnearlysix teenbilliondollars,withafinalincomeof978milliondollars.Weoperatedfromourvheadqua rtersinRochesterNewYorkStatein160countrieswith55,000employees,withoverhalfofth oseintheUSA.Thisnextchartshowsyouhowthecorporationissplitintofourdivisions.Firsto fall

20、,there 'sXeroxGlobalServices Extract2Andfinallythere sXeroxInnovationwithfivecentresintheUnitedStates,Canadaa ndEurope.Notethatsixpercentofrevenuewasdedicatedtoresearchanddevelopmentlastyea rasthekeypartofourmissionstatementis,andIquote,'tohelppeoplefindbetterwaystodogrea twork.'OK,let &

21、#39;smoveontolookatXeroxaroundtheworldinalittlemoredetail.Takealookatt hischart,whichshowsrevenuebyregion.SoabouthalfourrevenueisfromtheUSmarket.The nEuropewithovertwo.Onethingl 'dliketopointoutis Extract3Finally,howisthemarketforthedocumentindustrylooking?Well,itwouldbeunrec ognisabletothepeopl

22、ewhofoundedtheoriginalcompanyin1906andevencomparedtothese condhalfofthetwentiethcentury.Moreandmoreofficesaremovingfromblackandwhiteprin tingtocolourandfrompaperdocumentstoelectronicdocuments.Theseareclearlythefutureo pportunitiesandareasofgrowthinwhatisatotalmarketworthanestimated112billiondollarsS

23、othatbringsmetotheendofmypresentation.Thanksforlistening.Ihope ist beenofinterest. Arethereanyquestions?2.3Pausing(page21)PresenterGoodmorning/andthanksforcoming./Today/ Idliketotellyouabout/theworld s/ largest/document/management/company./Withaturnoverofnearlysixteenbilliondollars/ theXeroxCorporat

24、iondevelops/andmarkets/innovativetechnologies/withproductsandso lutions/thatcustomersdependupontogetthebestresults/fortheirbusiness./Inmybriefprese ntation/we llbeginbylookingat/someofthekeyfigures/behindthecompany ssuccess/andh owthecompanyisstructured./Then/IllgiveanoverviewofXeroxaroundtheworld/a

25、ndfinal ly/I dliketotalkaboutsomeofthetrends/affectingourmarket/anditsfuturegrowth./Ifyouha veanyquestions,I/ llbehappytoanswerthemattheend./2.4Intonationandstress(page21)PresenterGoodmorning/andthanksforcoming./Today/ Idliketotellyouabout/theworld s/ largest/document/management/company./Withaturnov

26、erofnearlysixteenbilliondollars/ theXeroxCorporationdevelops/andmarkets/innovativetechnologies/withproductsandso lutions/thatcustomersdependupontogetthebestresults/fortheirbusiness./Inmybriefprese ntation/we llbeginbylookingat/someofthekeyfigures/behindthecompany ssuccess/andh owthecompanyisstructur

27、ed./Then/IllgiveanoverviewofXeroxaroundtheworld/andfinal ly/I dliketotalkaboutsomeofthetrends/affectingourmarket/anditsfuturegrowth./Ifyouha veanyquestions,I/ llbehappytoanswerthemattheend.Module33.1adviceonfranchisesT=TrainerM=ManTSo.That stheendofmytalk.Arethereanyquestion?Yes?M Thanksforyourtalk.

28、Itwasveryinteresting.I vebeenthinkingofstartingmyownbusinessandIwonderedwhatyouthoughtoffranchises.TThat sagoodquestion.Ingeneralit simportantwhenyouarethinkingofbecomingafranchiseetosomeonewh olikestofollowrulesandhavesupportfromothers.Entrepreneurstendtobepeoplewhodon tlikefollowingtriedandtestedr

29、outes,soifyoudon tlikedoingwhatotherpeoplewant,thenfranchisingisn tforyou.Secondly,I dsaymakesurethatthebrandisstrongandthatit ssomethingyouareinterestedin.Forexample,makingandsellingpizzasmightbeprofitablebutdoyouwanttobedoingitforthenextfiveyears?Ialsothinkyouneedto likehardwork.People shouldn tth

30、inkthatrunningafranchiseislessworkthatbeingasoletrader.Finally,there sthemoney.Youstillneed-usptacrat pital.Thiscanbeaslowasfivethousandpoundsandashighas twohundredandthirtythousandpoundsforawell- knownbrandlikeDomino ' sPizza 3.2PlanningaseminarRecordedmessageThankyouforcallingBusinessCircleCon

31、ferencing.Pleasestateyournameandaddress.Th engivethenameoftheeventyou dlikeinformationonandwewillsendittoyouimmediately.Pleasespeakafterth etone.RayHello.ThisisMrRayNaunton.That-A -Us-N-T-O- N.I mcomingtotheeventnextweekcalled Launchingyourbusinessonline andsoyou vealreadygotmydetails.Anyway,thereas

32、onI mcallingisthatIwon tbeetoarriveintimeforregistrationandthebuffetontheSundayevening.Mytraindoesn tarriveuntilninefifteen,soI mgoingtotakeataxistraighttothehotel.SoIprobablywon tgettothetrainingcentreuntilMondaymorning.Ihopethat sOK.Anywayit sjusttoconfirmthatIwillbethereforthecourse.Oh,andcouldso

33、meonesendmethesch eduleforthetwodays?Youcanemailittomeatrdotnauntonatworldsyouroysterdotcom.Worldsyouroysterisal loneword.That -os-wr-l-d-s-y-o-u-r-o-y-s-t-e-r.Andallinlowercase.Thankyou.3.3PlanningaseminarKirsten Hello,KirstenspeakingVanessaHi,Kirsten.It sVanessa.I mjustcallingtocheckdetailsfortheg

34、rouponSundayevening.Kirsten Sure.Securityareopeningtheroomatthree.Isthatearlyenough?splentyoftime.I llgetthereatfourandIdonVanessaYes,thebuffetwon tbesettingupuntilfourthirtysothat inkanyonewillbearrivingbeforefive.Accordingtomyrecords,wehavetwelve.Isthatright?vehaagdeafrmomesMsrNauntontosayhewoKirs

35、ten Yes.Everyonehasconfirmed.Oh,thatremindsme.Wen tbehereuntilafternine,sohen,isthere?Imean,Iassumethatwescheckingstraightintothehotel.There llhavefinishedbynine.snopointininvitinghimtocomeaftertheVanessaByseven,Ihope.Well,Ihopethey llhavegonebythen!Iftheywanttogettoknowethaecrhaonylonger,theycanuse

36、thehotelbar. Kirsten Fine.Ithinkthat severything,then.Doyouneedmetobethere?VanessaNo.There snopointinbothofusinterruptingourweekend.Itdoesn tneedtwoofus.Kirsten Great.SeeyouonMonday.Bye.VanessaBye.3.4LeavingmessageCall1 Hi,Vanessa.It sRalphagain.Sorry,Iforgottoaskearlierifyoucansendmedetailsofnextmo

37、nth sseminas.I vegottwopeoplewhoreallyneedsomehelpwithspreadsheetsandaccountingsoftware.Irememberyousaid thatyouhadsomecomputercoursesplanned.Anyway,sendmedetailsonthoseandanythingelseyouhavecomi ngup.Thanks.Oh.Youcanemailittomeifthat seasier.It sRforRalph.Dot.Hensher.AtHe-nEc-kNel.That sH-C-K-E-Ldo

38、tD-E.Thanks.Bye.Call2 Hello.MynameisMariaMonblot.ThereasonI mcallingisthatIhaveabookingfornextweek sbusinessbreakfastmeeting.I mafraidIwon tbeabletoattendbutIwouldliketocometonextmonth sinstead.IassumeitisonthelastWednesdayofthemonthasusual.Pleaseconfirmthis.You vealreadygotmynumberbutjustincase,it6

39、84556.Call3 Hello.ThisisJochenAnderson.Iambookedintoruntheseminarondesignonthe25 th .I vejurescteivedthescheduleforthedayanditappearsthatIamspeakingatninethirty.Thatisn twhatIagreedwithyou.WesaidIwouldbeatelevenandthatIwouldhaveninetyminutes,notonehour.You vealsodescribeditasatalkbutI mgivingawrksho

40、p.Pleasegetbacktomeaboutthisassoonaspossible.I llbeinmyofficebetweentwoandfiveo clock.Call4 Hi,Vanessa.It sKirsten.JusttoletyouknowthatJochenAndersonistryingtogetholdofyou.Heleftmessa geonmyhomenumbertosayheisn thappyaboutthescheduleforthteh.2Ih5aven tgotthedetailswithmesoIcan t helpreally.I msorry,

41、butcanyoucallhimback?Heonlyneedsthetimechangingandsomethingabouttitle.I mreoneoftheotherspeakerwon tmindchanging.Youknowwhathe slike.Seeyoutomorrow.Call5 Hello.ThisisBryaninsecurity.I mreturningyourcallabouthavingthebuildingopenonSunday.I mjusallingtosaythat sfine.I llbehereatmiddayanywaysoit llbeOK

42、forthreeo clock.Ifthere sanythingelseyou ncallmeanytimeonmymobile.It s077866788890.3.5TakingnotesandmessagesVanessaHello,Business CircleConferencing.JochenHello.CanIspeaktoKirsten,please?VanessaI msorry,she snotheretoday.Myname sVanessa.CanIhelpyou?JochenThisisJochenAnderson.VanessaOh,hello,MrAnders

43、on.KirstensaidyouphonedandItriedcallingyouatyouroffice.JochenWell,I monmymobile.Anyway,it saboutthescheduleforthetrainingevent.Itisn twhatweagreed.VanessaSorry, letmecheck.Sothat stheeventontthh. e25JochenThat sright.AnditsaysI mspeakingatninethirty.VanessaAndyou resupposedtobespeakingateleven.Yes,w

44、ellI msurewecanchangeit.JochenYes,butactuallyIthinktheafternoonwouldbebetter.Afterlunch.CanIspeakattwopm?ThenIcanarrive inthemorning.VanessaIsee.Sothat stwointheafternoon.I llhavetocheckwithanotherpresenterandthencallyouback.Couldyougivemeyourmobilenumber?JochenCertainly.It s07788908895.VanessaLetme

45、readthatbacktoyou.07788908895.JochenThat sright.VanessaI llcallyoubackinaboutanhour.JochenGood.Thankyou.3.6ExamspotlightN=NarratorM=ManW=WomanNPartone.Question1-12.Youwillhearthreetelephoneconversationsormessages.Writeoneortwowordsoranumberinthenumberedspa cesonthenotesorformsbelow.Youwillheareachre

46、cordingtwice.ConversationOne.Question1-4.Lookattheformbelow.Youwillhearawomantelephoningaboutaproblemwithhersubscriptiontoabusinessm agazine.Youhavefifteensecondstoreadthroughtheform.Nowlisten,andfillinthespaces.M ThankyouforcallingBusinessMonthly.Pleasestateyourname,thenameofyourcompanyororganisati

47、onan dyouraddress.Ifyoualreadyhaveasubscriptionwithuspleasegiveyoursubscriptionnumberandthereasonfory ourcall.WHello.ThisisCynthiaPerkins that -E-SR-K-I-N- S.I ' mtheresearchmanageratRAVEsolution.That -' sRA-V- Esolutions.You vegotouraddressonrecord.I mcallingaboutourcurrentsubscription.Then

48、umberisIL0378JUL.Wepaidfortwelveissuesbutwe veonlyreceivedeleven.PleasesendtheJuneeditionofthemagazine.T hankyouverymuch.N Nowlistentotherecordingagain.3.7ExamspotlightN=NarratorT=TomM=MariN ConversationTwo.Questions5-8.Lookattheformbelow.Youwillhearamantelephoningaproductcompanyaboutatrainingvideo.

49、Youhavefifte ensecondstoreadthroughtheform.Nowlisten,andfillinthespaces.T Hello,thisisTomYishanfromBrightStarpublishing.CouldIspeaktoMariJones-Lumley,please?M Speaking.Hello,Tom.Howareyou?T Fine,thanks.Look,Mari,it saboutthistrainingvideoyou remakingforus.M Ohno,what shappened?TNo,don tworry.Everyth

50、ing sfine.It sjustthatyouknowyouwantedtofilmintheprintingfactory,ifyoucould. Well,Ispoketothemanagerand that sOKwiththemexpectthatthedatesweagreedaren tconvenientforthem.Theywanttoknowifyoucanputitbackbytendays.M I dnormallysayyes,Tom,butwe vealreadypostponedthistwice.Ican tgoontellingmyteamtocancel

51、.Anyway,Ithinkwehaveanotherprojectthen.T I mreallysorry,Mari,butit soutofmycontrol.M OK.CanyoucheckwiththeprintingmanageriftwoweekslaterwouldbeOKandI llhavetowithmypeople.T Twoweeks?Sothat stheth2. 5M Right.T Noproblem.I lltryandcallhimnowandgetbacktoyoutoconfirm.N Nowlistentotherecordingagain.3.8Ex

52、amspotlightN=NarratorP=PersonnelAssistantR=RachelNConversationthree.Question9-12Lookattheformbelow.Youwillhearawomantelephoninganotherdepartmentinhercompanyaboutajobapplic ant.Youhavefifteensecondstoreadthroughthemessagepad.Nowlisten,andfillinthespaces.PHello.Personnel.RHello,thisisRachelinIT.It sab

53、outtheapplicationofthatnewgraduatewhichMichalesentover.CanIhaveawordwithhim?PSorryRachel,hewon tbeintilltomorrow,butyoucanleavehimamessage.RThanks.I mafraidI vegotaproblemwiththeapplicationform.RufushasdonehisdiplomainItThaetlocalcoll egebuthehasn tfilledinthesectiononreferences.Ireallyneedtospeakto

54、histutor.CanMichaelgetholdofthecon tactdetailsforhim 力istelephonenumberoremailwilldo.POK.Isthatallthen?RErr,IalsoneedtoknowwhenMichaelhasscheduledhimforinterview.IthinkitmightbetomorrowbutI mnotsure.Ifitistomorrow,hassomebodyconfirmedthatwithRufusbecausewhenIspoketohimbrieflyyesterday,hed idn tseemt

55、oknowanythingaboutit. POh,dear.Well,I llgiveMichaelyourmessageandletyouknow. RWell,I llbeinameetingfortherestofthedaysoleavemeamessagebaouttomorrow,andsomeonehadbetterrin gRufusandtellhimhehasaninterview.Andletmeknowlonghethinksitwilltake.I mprettybusy.PRight.Willdo.NNowlistentotherecordingagain.Mod

56、ule44.1AdvertisingonthewebSpeakImagineyouhavenewproductornewserviceandyouwanttheworldtoknowaboutit.Onewaywouldbeto writetheadvertisementontotenorahundredorthousandpiecesofpaperanddropthemfromtheskyoveryourtow norcity.Someoneonthegroundmightpickoneupandreadit.Maybetwoorthreepeople.Ontheotherhandthewi

57、n dmightblowthemaway. Nowimaginedoingthesamethingbutthistimethrowingthemintotheairwithadvertsforeveryotherproductors erviceintheworld.Youprobablywouldn tdoit,wouldyou?Well,unfortunately,that swhatit sliketoadvertiontheInternet. Tryingtomakeyourproduct,serviceorwebsiteknowntotherestofInternetcommunitycanbevery,veryfrustrati ng.Notonlymakingitknown,butgettingvisitorstoactuallyvisitthesitecanseemimpossible.Buttherearewayst oovercometheimpossiblewhenadvertisingontheInternet,aslongasyoufollowthreerules. So,rulenumberone.Thefirstistorememberthatpeop