2025秋季學期國開電大本科《管理英語4》一平臺在線形考綜合測試形考任務試題及答案說明：資料整理于2025年10月10日，適用于2025秋期學期國家開放大學本科學員一平臺在線形考考試；2025秋季學期平臺測試截止時間2026年1月11日23:59。一、交際用語5小題每小題2分共計10分(抽題規(guī)則：每次學生登錄只顯示5個小題。每次登錄都隨機變換題目)首字母音序C★Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?●________.A.That’sagoodideaB.No,IalreadyhaveplansC.I’dloveto,butI’mbusythisweek首字母音序D★DoyouknowwhereIcanrepairmymotorcar?●________.A.It’scheaptorepairamotorcarB.AroundthestreetcornerC.Youdrivetoofasttodamageit★Don’tworry,Mum.Thedoctorsaiditwasonlyacommoncold.●________!I’lltellDadthere’snothingserious.A.WhatareliefB.HowsurprisingC.I’msosorry首字母音序H★Haveyoualreadypaid?What’smyshareofthebill?●________.Itwasn’tverymuch.A.It’smyshareB.NoneofyourbusinessC.Don’tworryaboutit★Haven’tseenyouforages.Whatareyoubusydoingnow?●________.A.Yes,longtimenoseeB.Yeah,thanksforcomingC.Iamworkingparttimeinabookstore★Howcanyouexplainthelatestsituation?●________,Iknowitisallmyfault.A.ExcusemeB.SorryC.No,thankyou★Howdidyourmeetinggoyesterday?●________.Itwasreallyfrustratingactually.A.NotsogoodB.VerygoodC.Nothingspecial首字母音序I★________identifytheproblemsthathavebeenoccurring?●Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.A.DoyouB.WillyouC.Areyouableto★IamsorryforwhatIhavesaidtoyou.●________.A.NoproblemB.I’msureaboutthatC.Nevermind★IhaveatleasthalfanhourexerciseinspeakingEnglisheveryday.●Terrific!________！A.GoodluckB.KeepitupC.Cheerup★Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.●________.We’vebeenworkinghard,butstillgettingbehind.A.You’rerightB.I’mafraidC.Idon’tthinkso★Ithinkwe’llhavetotalklater.I’vegottogonow.Greatseeingyou.●________.A.NicemeetingyouB.GoodideaC.Youmustbejoking★Iwantedtotalktoyouabouthowtomotivateourstaffinthebusinessintelligenceteam.●________.A.ThanksforyourcomplimentB.That’swhyweneedtoencouragethemC.That’salsowhatIamconcernedabout★Ifyoucan’tsaywhatyou’vecometosayatthemeeting,what’sthepoint?●________,butIthinkyoumightneedtochangeyourapproachsomewhat.A.IamnotsureB.IcanseethatC.Iknowthat★Isitpossibleforyoutoworkouttheplantonight?●________.A.Yes,I’lldothatB.Yes,IthinksoC.Yes,I’dloveto首字母音序J★Jack,howdoyoucomparetheircompanyandours?●________.A.Idon’tthinksoB.VerywellC.Well,it’shardtodothat首字母音序O★________●Oh,no!Actually,Ipreferworkingonmyown.A.Could

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air?C.Doyoupreferteamworkorworkingindividually?★Over-the-top?Youmean...●________.A.Well,sometimesyourco-workersfeelthatyouaretooloudB.No,Idon’tC.Thanksalot首字母音序S★Sorryforbeinglate.Ishouldhavecalledyouearlier.●________.I’vejustarrived.A.That’snotroubleB.YouarewelcomeC.That’sallright首字母音序T★TheAutoShowintheCityStadiumhasbeencanceled?●Oh,no！________!A.WhatapityB.Itdoesn’tmatterC.It’snotinterestingatall★Thismathematicalproblemistoodifficultformetosolveontime.Couldyoupleasehelpme?●________.A.Hi,pleasedomeafavorB.Yes,it’simpossibleC.Sure,I’llgiveyouahand★Thisprojectistoobigformetofinishontime.●________.A.PleasedomeafavorB.ThatisadaydreamC.I’llgiveyouahand首字母音序W★Whichofthesehatsdoyouwant?●________.Eitherwilldo.A.Idon’tmindB.NoproblemC.Goahead★Willyougoonapicnicwithustomorrow?●________.A.Yes,butI’llhaveEnglishclassesB.Sorry,IhaveanappointmentwithDr.BrownC.I’mafraidIhavenoidea首字母音序Y★You’dbetternotpushyourselftoohard.Youcanasktheteamandlisten.●________.A.YouarerightB.No,wecan’tdothatC.Ithinkitwillkillourtime二、詞匯與結(jié)構(gòu)15小題每小題2分共計30分(抽題規(guī)則：每次學生登錄只顯示15個小題。每次登錄都隨機變換題目)首字母音序A★Achild’scharacterisgreatlyinfluencedbyhishome________.A.caseB.environmentC.situation★Afacilityenablingparticipantsindistantlocationsto________aconferenceelectronically.A.takeapartB.takepartinC.takeon★Allofthetablesandchairs________away.A.hadstoredB.hadbeenstoredC.stored★Althoughwecan’tcompeteintermsofsize,I________believeweholdanadvantageintermsofdedicationtocustomerservice.A.didB.doC.have★Anappreciatedgiftandthegestureofprovidingitwill________yourcoworker’sday.A.lookupB.lightupC.liftto★Anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnessto________anyconstructivesuggestions.A.complywithB.completeC.compose★AsIseeit,youshouldmanage—coordinate—theprojectand________theteamsneededtocompleteitsuccessfully.A.bringtogetherB.bringinC.bringon首字母音序C★Companiesare________interestedinyoursoftskills________theyareinyourhardskills.A.so…that…B.as…as…C.so…as…★Companiesofferpromotionswithouthavinganadequateplaninplacefor________withvolume.A.keepingB.makingC.dealing首字母音序D★Doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes?Whichofthefollowingwordscanreplacetheaboveunderlinedword?A.imagineB.photoC.describe首字母音序E★________employeeskeepleavingandjoiningthecompany,theyalsoretirefromtimetotimeleavingemptyplacesinvariouspositions.A.AlthoughB.AsC.If★Eachemployee,________his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.A.regardlessofB.eventhoughC.although★Eventhemostbrilliantstrategyfacesfailure________itcannotbeexplainedclearlyandconcisely.A.ifB.whetherC.unless★EverytimeItriedtosaysomething,hewould________tosomethingelse.A.moveoffB.moveonC.moveover首字母音序F★________fosteracreativeculture,itisimportanttofindtherightemployeesduringtherecruitmentprocessandbringthemintothecompany.A.WiththepurposeofB.InorderthatC.Inorderto首字母音序G★Gettingmanagerstovoteonthatmightturninto“Who’sthemostpopular?”,________coulddeviatefromrewardingtheemployeesontheiractualperformance.A.whereB.thatC.which★GoogledoesjustthatbyhostingemployeeforumseveryFriday,________theydiscussthe20most-askedquestions.A.whatB.thatC.where首字母音序H★Headvisedthatwe________early.A.aresettingoutB.setoutC.havesetout★Heexplainedthathe________toaskforaleave.A.wantB.wantedC.wants★Heorderedthatnothing________untilthepolicearrived.A.wastouchedB.shouldbetouchedC.hadbeentouched★Hewillwritetomeassoonashe________home.A.isreturningB.returnsC.willreturn★Howdoyougetyourmembersto________asateam?A.pullapartB.pullupC.pulltogether首字母音序I★Ihavebeenveryluckytohavehad________managersduringmycareersofar.A.terrificB.terribleC.terrifying★Ihavenoidea________youmean.A.whatB.thatC.how★Ithinkabigpartofitis________weknowhowtohavefuninthejob.A.whyB.whichC.that★Ithinktheprimary________factoristhere’sbeensomuchabsencelately.A.contributingB.developingC.increasing★Iwouldrecommendthatyou________onfollowingthroughwithprojects.A.willworkB.workC.mustwork★IfItakethetimetotalkwithmymanageratthebeginningofaproject,we________offtoagreatstartonthesamepage.A.cangetB.havegotC.get★Incompetitivemarkets,leadersareunderincreased________tomaintainapositiveworkculture.A.pressureB.pleasureC.presence★Intoday’senvironment,__________peopleareoftenburnedout,it’simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.A.whereB.whenC.while★Itisoftenthefact________theteammembershaven’tagreedonhowtheywilldeliveraproductorservice.A.whichB.whyC.that★Itisthroughenthusiasmandquietintensity________wetransformcreativityandvisionintothetechnologies.A.thatB.whatC.which★It’saboutmynewroleasprojectcoordinatorthatI’m________.A.takingoffB.takingonC.takingaway首字母音序K★Keepa________attitudeanddon’tletyourselfdrowninuncertainty.A.negativeB.positiveC.neutral首字母音序L★Letyourvalues________inyourcommunication.A.comeoutB.lookthroughC.comethrough★Lindawalkedatthehead,________byhercolleagues.A.followedB.followingC.tofollow首字母音序M★________managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.A.NotonlyB.DonotonlyC.Notonlydo★Middlemanagersdirectly________topmanagement.A.liedinB.liedtoC.liedwith★Myleathershoescostme________thelastpairsIbought.A.threetimesasB.asmuchasthreetimesC.threetimesasmuchas首字母音序O★Onhearingthenewsofher________themajorexamagain,thegirlburstintotears.A.havingfailedB.shefailedC.herbeingfailed首字母音序P★Pleaseaskthesolicitorwhathis________wouldbetotakethecasetocourt.A.fareB.feeC.salary首字母音序R★Regularandconcretefeedbackisimportantwhen________withaworkerwhoisnotperforminguptoherpotential.A.todealB.dealingC.dealt首字母音序S★Saywhatyoumeanin________fewwords________possible.A.as…as…B.so…that…C.such…as…★Someemployeesareputtingupresistanceforfearofareductioninbenefitsorbeing________.A.laidasideB.laidoffC.laidout★Sometimes,membersofteams________obstaclesbyfocusingonsolelytheirownpursuitsandgoals.A.createB.createsC.creating★Supervisorsshould________theiremployeesintwo-waycommunicationsothatunderstandingtakesplace.A.enrichB.engageC.enlarge首字母音序T★________thejob,employersdon’twanttohirepeoplewhoaredifficulttogetalongwith.A.DespiteofB.BecauseofC.Regardlessof★Teammembersare________asuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledgetocontribute.A.concernedB.viewedC.known★ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom________onthemanagerofyourlocalWendy’srestaurant.A.theseB.thoseC.which★TheHumanResourceManagingDepartmentatHondais________specificinstructionsonhowtoemploythebestpossibleworkers.A.gaveB.giveC.given★Themeaningof“communication”goesalot________thanpeopleoftenthink.A.moreB.higherC.deeper★Theresponsibilitiesinhandbook________thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.A.implyB.indicateC.interrupt★Thescientistsarestill________inventingnewmethodsofreachingouterspace.A.workingwithB.workingonC.workingfor★Thetotalbudgethasbeen________forthisproject.A.allocateB.allocatesC.allocated★Theireconomyisexport________.A.orientedB.orientatingC.orientation★Theyweren’ttookeenontheideaatfirst________theythoughtitwouldmeanthebusinessintelligenceteambeingrewardedmorethantheotherdepartments.A.becauseB.ifC.why★Tobe________,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.A.effectivelyB.effectiveC.effect首字母音序W★________withEnglish,Chineseisgenerallybelievedtobemoredifficulttolearn.A.ComparedB.CompareC.Comparing★Weneed________communicationskills:listencarefully,thinkbeforeyouspeakandmanageconflictsdiplomatically.A.outstandingB.plainC.general★We’veaskedthestanddesignersweusedbeforeto________upwithsomedesignsforus.A.comeB.hurryC.get★Wendysuggeststhatwe________tomorrow.A.shallgoB.shouldgoC.willgo★Whenastrategyisnotunderstoodorembraced,itusually________misunderstandingandunevencommitmentstoimplementation.A.resultsfromB.asaresultofC.resultsin★Whenpeoplearesurroundedby________communicationandencouragement,theycanfindthecouragetotry,fail,redo,andtryagain.A.complicatedB.constantC.corporate★Withthe________ofChina’seconomicreforms,thereisgreatercooperationandinterdependencebetweentheprivateandthepublicsector.A.deepeningB.strengtheningC.broadening首字母音序Y★________youdon’tcompletetasks,youwon’tgetpromoted.A.WhetherB.IfC.Although★Youareveryenthusiasticandwe________that,butsometimesyoucanbeabitover-the-top.A.appreciateB.appreciativeC.appreciation★Youcandemonstratethissameprinciple,________onalessdramaticscale.A.becauseB.althoughC.moreover★Youcan’taffordtositback—____itmightbetempting.A.inspiteofB.eventhoughC.nomatterwhat★You________buildteamworkby“retreating”asagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.A.willnotB.arenotC.are三、閱讀理解(抽題規(guī)則：每次學生登錄只顯示2個閱讀段落。各5個小題，共計10個小題。每次登錄都隨機變換閱讀段落)(一)單選題2篇(含10小題)每小題4分共計40分首字母音序A★Astrategicplanisnottheendgoalofthestrategicplanningprocess–itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.Thereareseveralkeystosuccessfulimplementation.First,peopledirectlyinvolvedinexecutingthestrategymustbeincludedintheplanningprocess.Strategicplanningisnolongeratop-downdirective.Withouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy,aseeminglysolidstrategyislikelytofallapartwhenimplementationisattempted.Thenextkeytosuccessfulimplementationisclearlycommunicatingthestrategytothewholecompany.Thecommunicationshouldensurethateveryoneinthecompanyunderstandsandacceptsthestrategyasthebestpathforward,andnotsimplytheleadership’slatestidea.Withoutclearcommunication,employeeslackasenseofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementation.Anotherkeytothesuccessfulexecutionofastrategicplanistheclearandstraightforwarddescriptionoftheplananditsoperations.Eventhemostbrilliantstrategyfacesfailureifitcannotbeexplainedclearlyandconcisely.綜合題(20.0分)(1)Thefinalgoalofthestrategicplanningprocessisastrategicplan.A.TB.F(2)Astrategicplanisvaluableifitisexecuted.A.TB.F(3)Therearefourkeystosuccessfulimplementation.A.TB.F(4)Agoodstrategyislikelytofallapartwithouttheinputandfeedbackofthepeopleresponsibleforexecutingthestrategy.A.TB.F(5)

Leadership’sideadeterminesall.A.TB.F首字母音序C★CreateaPositiveWorkplaceCultureIncompetitivemarkets,leadersareunderincreasedpressuretomaintainapositiveworkculture.Apositiveworkculturecultivatesgreateremployeesatisfaction;greateremployeesatisfactioncontributestohigherperformance;higherperformanceimpactsimprovedclientoutcomes;improvedclientoutcomescontributetoserviceexcellence.Positiveworkculturesarebuiltovertimeandneedconstantattention.Suchculturesaredependentonleadershipvisionandvalues.Aneffectiveleadersetsthetonefortheteam,encouragesapositiveworkplaceculture,andisabletobringaboutculturalchange.Workplacecultureismadeupofthesharedattitudes,beliefs,behaviors,values,andexpectationsthatinfluencethewaypeopleworkintheworkplace.Itis“thewaywedothingsaroundhere”.Someculturalaspectsareunderstoodbyallandareobvioussuchasturningupforworkontime,whileothersmaybe"unwrittenrules"thatarenotsoobviousforexamplehowpersonalissuesareresolvedwithworkcolleagues.Manyfactorsthatinfluencewhetheraworkplacehasapositiveoutlookarewithinthecontrolofpeoplewhoworkinaworkplace.Therearealsofactorsoutoftheircontrol,suchasslumpsinglobalpricesorachangeindemandandsupply.Thecompanycan,however,controlhowtheyrespondtothesefactors.Thosecompaniesthatdocreatepositiveworkplaceenvironmentsdevelopareputationintheircommunityasbeing’goodtoworkfor’andhaveacompetitiveedge.Notonlyarethesecompaniesmoreabletoattractandretainpeople,theytendtobemorestableastheyproactivelydealwithissuesandadapttochange.Teamsworkbestwhentheyareclearaboutwhatisexpectedofthem.Theyaremoreabletodealwithdifficultissuesiftheyfeelthevaluesoftheorganizationaresupportiveofthem.Foraworkplaceculturetobepositive,thedirectionandactionsofthebusinessmustbeconsistentwiththecorevaluesofthepeopleintheworkplace.Thepeoplemusttrusteachotherandbeabletoopenlyexpressandexchangeideas.Workingthroughthesestepswillhelpwithdevelopingapositivebusinessculture.綜合題(20.0分)(1)Apositiveworkculturewillgiveworkersmoresatisfaction.A.TB.F(2)Positivecultureshavealottodowithleadershipvisionandvalues.A.TB.F(3)Thedirectionandactionsofthebusinessmustdifferfromthecorevaluesoftheemployees,sothatworkplaceculturecanbepositive.A.TB.F(4)Incompetitivemarkets,leadersareundermoreandmorepressuretokeepapositiveworkculture.A.TB.F(5)Positiveworkculturecanbebuiltinashortperiodoftime.A.TB.F首字母音序F★FiveBasicFunctionsthatMakeuptheManagementProcessIn1916,aFrenchcoalminedirectornamedHenriFayolwroteabookentitledAdministrationIndustrielleetGenerale.Today,managementcoursesstillusemanyofhisideastoteachmanagementtobusinessstudents.PlanningPlanninginvolvesdecidingwheretotakeacompanyandselectingstepstogetthere.Itfirstrequiresmanagerstobeawareofchallengesfacingtheirbusinesses,andthenitrequiresmanagerstoforecastfuturebusinessandeconomicconditions.Theythenformulateobjectivestoreachbycertaindeadlinesanddecideonstepstoreachthem.Theyre-evaluatetheirplansasconditionschangeandmakeadjustmentsasnecessary.OrganizingManagersorganizebybringingtogetherphysical,human,andfinancialresourcestoachieveobjectives.Theyidentifyactivitiestobeaccomplished,classifyactivities,assignactivitiestogroupsorindividuals,createresponsibilities,anddelegateauthority.LeadingLeadingrequiresmanagerstomotivateemployeestoachievebusinessobjectivesandgoals.Itrequirestheuseofauthoritytoachievethoseendsaswellastheabilitytocommunicateeffectively.Effectiveleaderscaninfluencetheirpersonneltoviewsituationsfromtheirperspectives.ControllingControllinginvolvesmeasuringachievementagainstestablishedobjectivesandgoals.Italsorequiresmanagerstobeabletoidentifysourcesofdeviationfromsuccessfulaccomplishmentandtoprovideacorrectivecourseofaction.StaffingWithouthumanresources,noorganizationcangetofftheground,letalonedobusinessandmakeprofits.Somedistinctfeaturesofthestaffingfunctionare:Itputstherightmanintherightjob.Itisanongoingactivity.Efficiencyisaprimefocusofthisfunction.綜合題(20.0分)(1)Whichofthefollowingchoiceisinvolvedin

Planning?A.Formulatingobjectivesforacompanyanddecidingstepstoreachobjectives.B.Motivatingemployeestoachieveobjectivesanddecidingstepstoreachobjectives.C.Predictingfutureeconomyandprovidingacorrectivecourseofaction.(2)Whichofthefollowingstatementsexplainsorganizinginmanagementprocess?A.Identifyingobjectivesforgroupsorindividuals.B.Creatingresponsibilitiestoachieveobjectives.

C.Bringingresourcestogethertoachieveobjectives.(3)Whatdoes

Leadingrequiremanagerstodo?A.Influenceemployees.B.Controlemployees.C.Selectemployees.(4)Whatdoes

Controllinginmanagementmean?A.Controllingobjectives.B.Controllingprocess.C.Controllingresources.(5)Whichofthefollowingisthefeatureofthe

Staffingfunction?A.Itpreventspersonnelflowanditwilllastalongtime.B.Itisacontinuousactivityanditrequiresefficiency.C.Itrequireslotsofhigh-qualityhumanresources.首字母音序H★HowtoHandleaBadPerformanceReviewGettingabadperformancereviewcanmakeyoufeelangry,unappreciated,defeated,andhopeless.Butit’snottheendoftheworld.Rememberthatthewayyourespondtothisappraisalcanmakeallthedifferenceinthenextone.Evenifyoubelievethatthereviewisinaccurateandthatyourbossiscompletelywrong,youwillbenefitbyreactinginamature,adultmanner.Herearesomesuggestions:Staycalm.Relax.Breathe.Donotoverreactandbeobjective.Especially,donotsaythingsthatwilllikelyberegrettedlater.Besides,thepersongivingtheperformancereviewmayormaynotbetheonewhohaswrittenthebadreview.*WhattoDoWhenReceivingaBadPerformanceReviewIt’sbesttolistenattentively.Andmakecommentsorremarksonlywhenaskedforthem.Besides,duringtheperformancereview,youwillbegiventhechancetorespondandmaydisagree.*WhattoDoAfterReceivingaBadPerformanceReviewDon’tbeintimidatedbythebadperformancereviewandwanttoquitthejob;instead,learnfromit.Also,iftheorganizationallowstheiremployeestomakeawrittenstatementontheirownbehalf,domakeone.Itisimportantfortheworkertoshowwhyshedoesnotagreewiththebadperformancereview;forinstance,anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnesstocomplywithanyconstructivesuggestions.*WaystoImproveaBadPerformanceReviewAwaytoimproveabadperformancereviewistosetself-reviews,thatis,establishperformancestandards.Anotherwaytoimproveabadreviewistolearnmoreaboutwhatthemanager,supervisor,orbosswantsorexpectsfromhis/heremployees.Learningwhatitwasthatcausedabadperformancereviewhelpstoimproveprofessionalgrowthandencouragesaswellasmotivatestheworkertodobetterinordertoreceiveagoodreviewnexttime.綜合題(20.0分)(1)Whatshouldyoudowhenyouaregivenabadperformancereview?A.Arguewithyourboss.B.Makeimmediateremarks.C.Staycalmandlistencarefully.(2)Whatshouldyoudoafteryouaregivenabadperformancereview?

A.Quityourjobimmediately.

B.Insistonmakingcomments.

C.Learnfromthereview.(3)Whatshouldyoudoifyoudisagreewiththebadperformancereview?A.Tellthebossdirectlythatyoudonotagreewiththereview.B.Makeawrittenstatementonyourownbehalfifitisallowed.C.Donotexpressyourdifferentunderstandinginawrittenstatement.(4)Howdoyouimproveabadperformancereview?A.Understandtheestablishedperformancestandards.B.Learnmoreaboutwhattheemployeewantsorexpects.C.Learnwhatthepersonwhogivesthereviewmaythink.(5)Whyshouldweunderstandthecauseofabadperformancereview?A.Becauseithelpstheemployeetogetpromotedimmediately.B.Becauseitencouragesandmotivatestheworkertodobetter.C.Becauseitpreventstheemployeefromprofessionalgrowth.★HowtoAdapttoChangeintheWorkplaceIfthere’sonewordthatcapturestheessenceofwhatisoccurringintheworldtoday,it’s“change.”Downsizing,reorganizing,andcuttingcosts,arenowthenormforsurvival.Noindustryisexempt.Eventhemostconservativeinstitutionsareundergoingsignificantchangejusttosurvive.Changemanagementhasalwaysbeenanissueofdebateamongstscholars:howcanemployerscreatesuitableconditionsforasuccessfulchangeprocess?Andwhatcanemployeesdotogetthroughit?Tipsfordealingwithchangeintheworkplace.*Makeyourselfawarethatchangehappens:ithappensinpersonallife,ithappensinyourprofessionallife.Youcannotliveinthepast,sodenyingthatchangecouldoccuronlymakesthingsmorecomplicatedforyou.*Stayalertintheworkplace:knowwhatishappeningaroundyou.Whenyoucomeacrosscluesthathintchangeisontheway,acknowledgethem!*Maintainopencommunicationchannels:Don’tlaybackandexpectthingstopassyoubysmoothly.Youneedtogetacquaintedwiththeoccurringchanges.Seekmoredetailsfromyourmanagementandpeerstoformanaccurateunderstandingofthematter.Betransparentandhonestaboutyourfears:dealingwiththeunknownisoftenresentedanddaunting.Makethepictureasclearasyoucan.*Assessyourself:Changeisatimewhenone’sconfidenceaboutone’sskillsandcapabilitiesgetsshaky.Recognizeyourstrengthsandwhereyoucouldbringthemintoplay.Atthesametime,stayawareofyourdevelopmentalareasandworkonimprovingthose.*Don’tbestiff:Itwillmakethechangeprocessmuchharderifyouarerigid.Beflexibleenoughtolookatthedifferentanglesofthechangeandseewhereyoucouldapplyyour“existing”skillsandknowledge,andwhatnewskillsyouneedtoacquire.*Stayoptimistic:Keepapositiveattitudeanddon’tletyourselfdrowninuncertainty.Involveyourselfinthenewprocess;locateyourselfproperlyinthenewscenario.Adjust!“Youcan’tgettothetopofEverestbyjumpingupthemountain.Yougettothemountaintopbytakingincrementalsteps.Stepbystep,yougettothegoal”,saysRobinSharma,oneoftheworld’smost-sought-afterleadershipandpersonalsuccessexperts.綜合題(20.0分)(1)What’sthepurposewhenenterprisescarryoutdownsizing,reorganizing,andcuttingcosts?A.Tocutdownonthenumberofworkers.B.Toreshuffletheorganization.C.Tosurvive.(2)Whatdoesthephrase“Noindustryisexempt”meaninParagraph1?A.Noindustryisanexception.B.Noindustryisanexample.C.Noteveryindustrycanbeexempted.(3)Whichofthefollowingquestionsareoftendiscussedamongscholars?A.Howcanworkerscreatefavorableconditionsforchange?B.Howcanproductivitybeincreased?C.Whatcanworkersdotogetthroughchange?(4)Howmanysuggestionsdoestheauthorputforward?A.4.B.5.C.6.(5)WhatcouldweknowaboutRobinSharmafromthepassage?A.Heisanexpertonleadershipandpersonalsuccess.B.Heisagreatleader.C.HelikestoplaythegameofHideandSeek.首字母音序I★It’snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon’tcommunicateinaclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesofeffectiveleaders:1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon’talignwithyourwords,youarestoringuptroubleforthefuture.2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichadd