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——twobasicdimensionsoforganizations112212TheHorizontalDimensionDivisionofLaborDepartmentalizationTheVerticalDimensionUnityofCommandAuthority-responsibilityequationFudanUniversityHorizontalDimensionVerticalDimensionDivisionofLaborDepartmentalizationIntegrationbetweenorganizationallevels發(fā)揮優(yōu)勢迎接OrganizationalStructureOutlines

——twobasicdimensionsoforganizationsCoordinationbetweenorganizationallevelsOrganizationateachspecificlevelHorizontalDimension1DivisionofLaborFudanUniversityindividualsspecializeindoingpartofanactivityratherthantheentireactivity

Assembly-lineproductionFast-foodcompaniesHorizontalDimension1DivisionofLaborFudanUniversityPros&ConsofDivisionofLabormakesefficientuseofthediversityofskillsandcapabilitiesthatemployeeshave——anunendingsourceofincreasedproductivityduringearlytimesLeadstoboredom,jobstress,lowproductivity,poorquality,increasedabsenteeism,andhighturnover

HorizontalDimension2DepartmentalizationFudanUniversitygroupingindividualsintoseparateunitsordepartmentstofacilitatetheaccomplishmentoforganizationalgoalsHorizontalDimension2DepartmentalizationFudanUniversity123functionaldepartmentalizationcustomerdepartmentalizationgeographicdepartmentalization3processdepartmentalizationHorizontalDimensionFudanUniversity1functionaldepartmentalizationEngineeringDept.AccountingDept.ManufacturingDept.PurchasingDept.HRDept.AManufacturingPlantProduct-relatedHorizontalDimensionFudanUniversity1functionaldepartmentalizationTaxDept.ConsultingDept.AuditingDept.AnAccountingFirmService-relatedHorizontalDimensionFudanUniversity2CustomerdepartmentalizationcustomersineachdepartmenthaveacommonsetofproblemsandneedsthatcanbestbemetbyhavingspecialistsforeachHorizontalDimensionFudanUniversity2CustomerdepartmentalizationRetailingDept.WholesalingDept.Gov.Dept.AnOfficeSupplyFirmHorizontalDimensionFudanUniversity2CustomerdepartmentalizationDeptforindividualclientsDeptforcorporateclientsALawOfficeHorizontalDimensionFudanUniversity3GeographicdepartmentalizationCoca-Colain1990sWesternDept.MidwesternDept.EasternDept.SouthernDept.HorizontalDimensionFudanUniversity4ProcessdepartmentalizationPressDept.

CastDept.InspectDept.PackDept.

ShipDept.An

AluminiumPlantHorizontalDimension2DepartmentalizationFudanUniversityNewTrends:

IncreasedcustomerdepartmentalizationCross-functionalteams3

MatrixDepartmentalizationHorizontalDimension2DepartmentalizationFudanUniversityCross-functionalteamstheybringtogetheradiversityofexpertswhomightnevercrosspathsinatraditionalorganizationalthoughtheirworkmightbehighlyinterdependent3

MatrixDepartmentalizationHorizontalDimensionFudanUniversitycopewiththedemandsofefficientlyandeffectivelymanaginganumberofconcurrentprojectsanorganizingapproachthatassignsspecialistsfromdifferentfunctionaldepartmentstoworkononeormoreprojectsthatareledbyaprojectmanager3

MatrixDepartmentalizationHorizontalDimensionFudanUniversity3

MatrixDepartmentalizationVerticalDimensionFudanUniversity12UnityofCommandAuthority-responsibilityequationHowtodeterminethetypesandamountsofanauthorityandresponsibilitythatorganizationalmemberswillhaveAddresseswhoaworkerreportstoVerticalDimensionFudanUniversity1UnityofCommandOneincommandConflictingdemandsPrioritiesfromseveralmgrsVerticalDimensionFudanUniversity2Authority-responsibilityequationAuthorityCouldbedelegated

Relatestoone’spositionwithinanorganizationandignoresthepersonalcharacteristicsoftheindividualmanagerVerticalDimensionFudanUniversity2Authority-responsibilityequationAuthorityTwoForms:LineAuthorityStaffAuthorityTosupport,assist,advice,reduceinformation

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