Test3

READINGANDWRITING

PARTONE

Questions1-5

?Lookatquestions1-5.

?Ineachquestion,whichsentenceiscorrect?

?Foreachquestion,markoneletter(A,BorC)onyourAnswer

Sheet.

1.Goodswillbedespatchedtoyouonreceiptofpaymentinfull.

AYoumustpaythewholeamountbeforegoodsaresent.

BYouneedn'tpayinfulluntilyourgoodsarrive.

CYourgoodswillbesentwhenyouhavepaidadeposit.

2.

To—|.AIIPharmaceuticalAnalysisstaff

1*'、11

Sub卬：|Engineersvisit

ThemaintenanceengineeriscomingonFridaytocarryoutroutir

servicing-pleaseinformmeinadvanceofanyequipmentfault

PharmaceuticalAnalysisManager

ATheengineerwascalledbecauseofaproblemwithequipment.

BStaffshouldtelltheengineeraboutanyequipmentproblemsthey

havefound.

CThemanagerwantstoknowbeforeFridayaboutproblemswith

equipment.

3.Creasey,sOfficeSupport

Abroadrangeofsmallbusinessservicesprovidedbyaworkforcewith

combinedexperienceofover45years.

Tel:01358782323

ACreasey,s,asmallcompany,wishestobecomepartnerswithamore

experiencedorganisation.

BCreasey，siscombiningwithothersmal1businessestoprovidea

varietyofofficeservices.

CCreasey，sofferstheservicesofitsskilledpersonneltosmall

companies.

4.Maria,

Enclosedisthescheduleforthisyear*strainingdays.Ifyoucan，t

manageanyofthem,contactJohn.

WhatshouldMariado?

ANotifyJohnofthetrainingdaysshemightmiss.

BInformJohnaboutthescheduleforhistrainingdays.

CAskJohnhowtoarrangehertrainingschedule.

5.DFNMotorstoextenditsMichiganassemblyplantnextyear-600new

jobs

RecruitmentandtrainingtostartJanuary

CLICKHEREFORFULLSTORY

AAcarcompanyisincreasingthecapacityofitsfactoryinMichigan.

BThestaffatacarfactoryinMichiganwillincreaseto600people.

CAcarfactoryinMichiganistrainingrecruitstostartworkin

January.

PARTTWO

Questions6-10

?Lookatthelistbelow.Itshowsalistofarticlesinabusiness

journal.

?Forquestions6-10,decidewhicharticle(A-H)eachpersononthe

oppositepageshouldread.

?Foreachquestion,markthecorrectletter(ATI)onyourAnswer

Sheet.

?Donotuseanylettermorethanonce.

CONTENTS

ABankchargesoncurrencyexchange:areyougettingthebestdeal?

BCareerladder:executiveemploymentopportunities

CBranding:re-inventingyourproduct

DSettingupstaffretirementschemes

EWhichpolicycanbestprotectyourpremisesagainstdamageortheft?

FGettingoutofthered:reducingoverheads

GTransportissues-howtheyaffectyourbusiness

HExportingyourbrand-howtoachievethis

6.MesutAkmanrunsasuccessfulcycle-manufacturingbusinessand

wantstosellsomeestablishedproductlinestooverseasmarkets.

7.LenaFeldtneedstopayoffdebtsandcutcostsattheexecutive

employmentagencywheresheisaseniormanager.

8.JaniceCarter,PAtotheChiefExecutiveatCentralBank,is

lookingforaninsurancedealtocovercompanyproperty.

9.MichaelKaminskiwantstoorganisepensionsforpart-time

employeesintheadvertisingcompanywhereheisHeadofHuman

Resources.

10.NicolasPerez,ownerofaninsurancecompany,wantstochangehis

company'simagetoattractmorecustomersinthedomesticmarket.

PARTTHREE

Questions11-15

?Lookatthechartbelow.Itshowsamanufacturingcompany's

expenditureonrecruitmentandtraining,anditsproductionlevels

overaten-yearperiod.

?Whichyeardoeseachsentence(11-15)describe?

?Foreachsentence,markoneletter(A-H)onyourAnswerSheet.

?Donotuseanylettermorethanonce.

Expenditureonrecruitmentandtraining,andnumbersofunits

produced

11.Adropinexpenditureonbothrecruitmentandtrainingresulted

inadeclineinthenumberofunitsproduced.

12.Productiondroppedsharplythisyear,eventhoughthetraining

budgetsawanincreaseonthepreviousyear.

13.Despitethefactthatspendingonrecruitmentandtraining

increasedonlysiightly,outputexperiencedasignificantupturn.

14.Fewerunitswereproducedthanthepreviousyear,eventhough

levelsofrecruitmentspendingweremaintained,andthetraining

budgetwasonlyslightlycut.

15.Inthisyear,theamountspentontrainingwentupagain,and

productionrosemoresteeplythanatanyothertimeduringtheperiod.

PARTFOUR

Questions16-22

?ReadthereportbelowaboutatalkonCustomerRelationship

Marketing(CRM).

?Aresentences16-22ontheoppositepage'Right'or'Wrong'?If

thereisnotenoughinformationtoanswer,Right*or*Wrong*,choose

'Doesn*tsay'.

?Foreachsentence(16-22),markoneletter(A,BorC)onyour

AnswerSheet.

CRM-Marketinginthe21stcentury

Withover1,000publishednewspaperarticles,threesuccessfulbooks

andhiscurrentjobasChairmanofhisownmarketingconsultancy,

SwanPartners,RichardSwaniswellqualifiedtolectureonmarketing.

Attheindustry，srecentannualconference,hefocusedhistalkon

CustomerRelationshipMarketing(CRM).

AccordingtoSwan,existingcustomersarebetweenthreeandeight

timesmorelikelytobuythananon-customcrwiththesameprofile,

soincreasingcustonerloyaltyisimportant:ifyourecordthe

measurementsofsomeone'sjeans,nexttimeyoucanofferthemapair

thatfitexactly;notewhichhotelguestsaskforiceintheirdrinks

andproduceitnexttimetheyvisit.Althoughitisessentialfor

effectiveCRMtorecordcustomerinformationonagoodcomputer

database,therealskillisininterpretingwhatyourcustomerstell

youandknowingwhatpromisestheythinkyouhavemade.

Swanbelievesthatsuccessrequiresanequalmixofmarketresearch,

deliveringwhatthecustomerexpects,findinganyweakareasinthe

systemandaskingcustomersfortheirafter-salesopinionsand

suggestions.'But,'hewarns,,approachCRMwithcare.Ifyoucan't

measurecustomerresponse,thenit'sbettertokeeptomore

traditionalmarketingmethods.)

16.Inadditiontobeinganauthor,RichardSwanisactivelyinvolved

inthebusinessworld.

ARightBWrongCDoesn1tsay

17.SwanPartnersarethemarketleadersindeliveringCRM.

ARightBWrongCDoesnttsay

18.OneaspectofSwan'stalkwastoexplaintheadvantagesof

developingasolidcustomerbase.

ARightBWrongCDoesn*tsay

19.SwanbelievestheCRMapproachisbestsuitedtoservice

industries.

ARightBWrongCDoesn,tsay

20.Havingtherighttechnologyisthemostimportantcomponentof

successfulCRM.

ARightBWrongCDoesn，tsay

21.InSwan'sopinion,achievingcompanygrowthdependsona

combinationofseveralfactors.

ARightBWrongCDoesn*tsay

22.Swanthinksallcompaniesshouldmovefromold-fashioned

marketingtoCRM.

ARightBWrongCDoesn'tsay

PARTFIVE

Questions23-28

?Readthearticlebelowaboutthequalitiesofagoodboss.

?Foreachquestion(23-28)ontheoppositepage,choosethecorrect

answer.

?Markoneletter:A,BorC)onyourAnswerSheet.

Whatmakesagoodbossbetter?

Differentbusinessesrequiredifferentmanagementskills.Butsomeof

theseskillsarecommontoallgoodmanagers.Everyone,sopinionof

whatmakesagoodbossdiffers.Eachworkenvironmentplaces

differentdemandsonmanagers,andagoodbossinoneworkplacemight

notbeaseffectiveelsewhere.

Tnlargecompanies,wheredelegationandorganisationareimportant,

theroleofthebossorchiefexecutiveistoencourageandgenerally

getthebestoutofhisorhermanagers.Inasmallbusiness,however,

theboss*sjobistoensure,withoutthehelpofanymiddle

management,thatstaffatalllevelsmeettargets.Thisrequiresa

differentsetofskills.

,Beingagoodmanagerisimportantinanyorganisation,butit's

particularlysoinsmallbusinesses,,saysDavidHarvey,Directorof

management-researchcompanyOptima.’Thisisbecauseinasmall

company,theDirectorshapesthecompanycultureandtheoveral1

atmosphereintheworkplace.Withouteffectiveleadership,the

companywillfail,regardlessofthestrengthsorweaknessesofthe

competition.J

Themostsuccessfulsmallbusinessesarethosewherethebosscanget

theemployeestotakeanactiveroleinthedevelopmentofthe

organisation.Itisn'tjustaboutpayingstaffmore.Asenseof

purposeisalsoimportant.Thisdoesn，thavetotaketheformof

ambitiousmissionstatements,whicharesopopularwithsome

managementschools.Instead,it'saboutconmunieatingasetof

businessprioritiesthateveryoneintheorganisationfeelsis

importantandthattheywanttoachieve.Ifyoutakeaholiday

company,thissenseofpurposecanbeaboutfocusingonfirst-class

customerservice,sothatal1holidaymakersfeelwelllooked-afteron

arrivalinaresort.

Agoodbosscaresaboutthedevelopmentofstaffandrecognisesthat

thecompanywillalsogainifstaffareencouragedtoachievetheir

potentialandsucceedintheircareers.Peopledevelopmentdependson

appropriatetrainingandprovidingtherightenvironmentinwhich

peoplecanlearn,eitherformallyoronthejob.

Itispossibletoacquireleadershipskills.Whilesomepeoplehave

aninstinctiveunderstandingofwhatmakesagoodmanager,otherscan

learnastheygoalong.

23.Whatdoesthewritersayaboutgoodmanagersinthefirst

paragraph?

ATheywouldsucceedinalltypesoforganisation.

BTheysharecertainqualitieswithoneanother.

CTheylearntheirskillsinagoodworkingenvironment.

24.WhatdoesthewritersaytheCEOofalargecompanymustdo?

AEncouragestaffatalllevels.

BSethigherperfornancetargets.

CMotivatemanagerstoachievewhattheycan.

25.WhydoesDavidHarveybelievedirectorsareimportantinsmall

companies?

ATheyareresponsibleforstayingaheadofcompetitors.

BNooneelsetakespartinthedecision-making.

CTheirstyledirectlyaffectsallthestaff.

26.Accordingtothewriter,whatcanabossdotopromotesuccessin

asmallcompany?

AGivestafftheopportunitytoearnagoodsalary.

BMakesurestaffsharethesameaims.

CFollowtheadviceofmanagementschools.

27.Whydoesthewritermentiontheholidaycompany?

Atosuggestadifferentapproachtomotivatingstaff

Btoshowtheimportanceofprovidinggoodservicetocustomers

Ctogiveanexampleofsomepossiblebusinessvaluesinpractice

28.Accordingtothewriter,whyisstaffdevelopmentimportantfora

company?

AStaffworkbetteriftheirindividualcareersaresupported.

BStaffneedtokeepuptodatewithdevelopmentsintheindustry.

CStaffwithproblenscanbehelpedtodealwiththem.

PARTSIX

Questions29-40

?Readthereportbelowaboutthegrowthoflow-costairlines.

?ChoosethecorrectwordtofilleachgapfromA,BorConthe

oppositepage.

?Foreachquestion(29-40),markoneletter(A,BorC)onyour

AnswerSheet.

LOW-COSTAIRTRAVEL

Formostorganisations,itisveryimportanttoreducetravelcosts.

Thatis(29)moreandmorecompaniesarebookingflightswith

low-costairlines;infact,this(30)ofthemarkethasgrown

dramaticallyinrecentyears.

Low-costairlinesofferticketsatwellbelowtheprices(31)by

ordinaryairlines,but(32)stillmeetthesamesafetystandards

andregulations.Operatingcostsarereducedinanumberof

(33)Firstly,customersbookdirectlywiththeairline,either

ontheinternetor134)thetelephone.Low-costairlinesdonot,

(35)havetopaycommissiontotravelagents.Furthersavings

are(36)astheseairlinesdonotissuetickets-theysimplygive

customersareferencenumber.Passengersdonotnormallyreceive

postalconfirmationoftheirbooking(37)_____theyaskforit,which

somedoinordertocarryproof(38)booking.Finally,low-cost

airlinesdonotusuallyoffer(39)in-flightservices.

(40)low-costairlinesmaysoonbecomenormalpracticeinthe

businessworld.

29.AwhatBwhenCwhy

30.AbranchBsectorCdepartment

31.AchargedBcostCpaid

32.AmustBshal1Cought

33.AmethodsBwaysCapproaches

34.AthroughBalongCover

35.AhoweverBindeedCtherefore

36.AmadeBhadCdone

37.AifBunlessCas

38.AatBforCof

39.AmuchBmanyCmore

40.AChooseBChoosingCChosen

PARTSEVEN

Questions41-45

?Readthememosbelow.

?Completetheconferencebookingformontheoppositepage.

?Writeawordorphrase(inCAPITALLETTERS)oranumberonlines

41-45onyourAnswerSheet.

HARRIS&GALWAYLTD

MEMO

To:TonyMoss

From:OliviaGranger

Date:10May

Subject:Conferencebooking

Pleaseletmehavedetailsoftheconferenceyou'reorganising,asI

needtobookavenueasap.Lastyear,theeventwasheldintheRed

RoomattheGrandHotel.AreyouplanningLOusethesamehotelagain?

Ifnot,youcouldtrytheRegalHotel.

Thefoodisexcellent,androomsareavailablebetween3and9August.

AreyouinvoicingtheMarketingDepartmentforthis?

HARRIS&GALWAYLTD

MEMO

To:OliviaGranger,Marketing

From:DanOttoman,Sales

Date:11May

Subject:Conferencebooking

Tonyisnotintheofficethisweekandhehasaskedmetotellyou

thatthedateshavechangedfrom3-5Augustto7-9August.He'snot

planningtousetheGrand-thehotmealsandtheservicetherewere

terrible.Heisgoingtouseyoursuggestion-he'sheardit'sagood

hotel.He'dliketobookabuffetlunch.Ourdepartmentispayingfor

theeventthisyear.

HARRIS&GALWAYLTD

CONFERENCEBOOKINGFORM

Conferenceorganiser(fullname):(41)

Venuerequested:(42)

Date(s)required:(43)

Cateringrequirements:(44)

Departmenttoinvoice:(45)

WRITING

PARTONE

Question46

?Yourcompanyhasdecidedtomakeachangetoitsworkinghours.

?Writeanemailtostaffinyourdepartment:

?describingthechangetoworkinghours

?explainingthereasonforthischange

?sayingwhentheworkinghourswi11change.

?Write30-40wordsonyourAnswerSheet.

|*AHStar

——二_____二二二^二二上?

I

一_一：1_,一三！

PARTTWO

Question47

?ReadpartofaletterbelowfromPeterMorgan,theMarketing

ManagerofSpeedex,adeliverycompany.

rmwritingtotellyouaboutanexcitingnewservicethatwcat

Speedexareofferinginyourarea.Weareasmal1distribution

companyandcanguaranteetodeliveranywherewithinthelocalarea

forthecheapestpricecurrentlyavailable.Ifyouareinterestedin

ourservice,pleasecontactmeforfurtherdetails.

?WritealettertoPeterMorgan:

?acknowledginghisletter

?sayingwhyyouneedanewdeliverycompany

?explainingwhattypeofgoodsyouneeddelivering

?invitinghimtovisityouatyouroffice.

?Write60-80wordsonyourAnswerSheet.

?Donotincludeanypostaladdresses.

DearMrMorgan

LISTENING

PARTONE

Questions1-8

?Forquestions1-8,youwillheareightshortrecordings.

?Foreachquestion,markoneletter(A,BorC)forthecorrect

answer.

?Afteryouhavelistenedonce,replayeachrecording.

1.Whenwillthenextmeetingbe?

A23rdMarch

B24thMarch

C25thMarch

2.Whichofthegoodsweredelivered?

V

c

3.Whyisthemanapologising?

Abecausehe'slate

Bbecausehe'smadeamistake

Cbecausehe'slostsomethingimportant

4.Whatisthecoverofthenewbrochurelike?

Numberofhoursloststaffllness

A

6.Whatarestaffstillforgettingtodowithcompanycars?

Arecordthedistancetravelled

Brefillthemwithpetrol

Ctidytheminside

7.WhatdothespeakerssayaboutEstherWong?

ASheresigned.

BShewaspromoted.

CSheretired.

8.Whichchartisthespeakertalkingabout?

ABC

PARTTWO

Questions9-15

?Lookatthenotesbelow.

?Someinformationismissing.

?YouwillhearajournalisttalkingtotheHeadofPublicRelations

ofalargesupermarketchain.

?Foreachquestion(9-15),fillinthemissinginformationinthe

numberedspaceusingaword,numbersorletters.

?Afteryouhavelistenedonce,replaytherecording.

Notesforarticle

COMPANY:Rezzo

CHIEFEXECUTIVE:(9；Jane_

CURRENTPOSITION

Pre-taxprofitstoSeptember:(10)￡nillion

Currentshareprice:(11)pence

Increaseinsalespersquaremetre:(12)%

Reducedpricesonatotalof(13)productlines

FUTUREPLANS

Willbuildtwonewhypermarketstores

Sizeofeachnewhypermarket:(14)______sguaremetres

Totalamountofspacefornon-food

goodswillbe(15)%

PARTTHREE

Questions16-22

?Lookatthenotesbelow.

?Someinformationismissing.

?Youwillhearanangivingatalkabouthisworkandcareer.

?Foreachquestion(16-22),fillinthenissinginformationinthe

numberedspaceusingoneortwowords.

?Afteryouhavelistenedonce,replaytherecording.

Nameofspeaker:PatrickGreene

Firstbusinessofhisown:(16)a_____company

Nameofpresentcompany:(17)

Thecompanyrunspublic-speaking

coursesaimedat(18)

Titlesoftwomaincourses:(19)Giving

(20)

Coursesbeginwith?Voicework

?Howtousea(21；_

Lastpartofcourse?Handling(22)

?Timingatalk

PARTFOUR

Questions23-30

?Youwillhearaninterviewbetweenaradiopresenteranda

businessman,TimBlack,aboutBritishpeoplerelocatingandgoingto

workoutsidetheUK.

?Foreachquestion(23-30),markoneletter(A,BorC)forthe

correctanswer.

?Afteryouhavelistenedonce,replaytherecording.

23.InTimBlack，scompany,whichpeopleusuallygetrelocatedabroad?

Athosewhohavepreviousexperienceofworkingabroad

Bthosewhohavespecificskillstooffer

Cthosewhoaremoresenior

24.WhatreasondoesTimgiveforcompaniessendingfeweremployees

abroad?

ATherearen，tenoughsuitablecandidates.

BCompaniesarelesswillingtofundit.

CWorkingabroadisnolongerseenasleadingtopromotion.

25.AccordingtoTin,whatisthecurrenttrendamongstBritish

workers?

ACommutinglongdistancesislesscommon.

BWorkinginLondonistheirfirstchoice.

CLivinginthecountrysidehasgrowninpopularity.

26.WhatfinancialadvicedoesTimgiveemployeesthinkingof

relocatingabroad?

ABuyextrahealthinsurance.

BEnsurethatpensionfundpaymentswillstil1bemade.

CAskyourcompanytorentoutyourhouse.

27.WhatwasTim'scompanydoinginDubai?

Amanufacturingbuildingmaterials

Bdesigningapublicbuilding

Cconstructinganofficebuilding

28.Whatdidscompanyarrangebeforeheleft?

AashortvisittoDubaibeforemovingthere

BapersonalcontactwiththeteaminDubai

CalanguagecourseinArabic

29.WhatarrangementsdidTimmakeforaccommodation?

AHeboughtanexpensivehouse.

BHestayedinaconpanyflat.

CHearrangedtomoveinwithacolleague.

30.TimexpectedtostayinDubaiforsometimebecausehewas

Agoingtosupervisealengthyproject.

Bstartinganewareaofwork.

Caimingtogetlotsofexperience.

SPEAKING

PARTONE

Inthispart,theinterlocutorasksquestionstoeachofthe

candidatesinturn.Youhavetogiveinfornationaboutyourselfand

expresspersonalopinions.

PARTTWO

Inthispartofthetest,youareaskedtogiveashorttalkona

businesstopic.Youhavetochooseoneofthetopicsfromthetwo

belowandthentalkforaboutoneminute.Youhaveoneminuteto

prepareyourideas.

A:Whatisimportantwhen...?

Usingatravelagentforbookingbusinesstrips

?Experienceofstaff

?Rangeofservices

?Hoursofbusiness

B:Whatisimportantwhen...?

Runningbusinessmeetings

?Agenda

?Chairperson

?Takingnotes

PARTTHREE

Inthispartofthetest,theexaminerreadsoutascenarioandgives

yousomepromptmaterialintheformofpicturesorwords.Youhave

30secondstolookatthetaskprompt,anexampleofwhichisbelow,

andthenabouttwoninutestodiscussthescenariowithyourpartner.

Afterthat,theexaninerwillaskyoumorequestionsrelatedtothe

topic.

Fortwoorthreecandidates

Scenario

I*mgoingtodescribeasituation.

Alargecompanyisorganisingathree-dayconferenceforits

employeesfromdifferentpartsofthecountry.Talktogetherfor

abouttwominutes*aboutthethingsthatneedtobeorganisedand

decidewhichthreearethemostimportant.

Herearesomeideastohelpyou.

Promptmaterial

?Locationandvenue

?Transport

?Accommodation

?Catering

?Speakers

?Equipmentforspeakers

?Displays

?Eveningentertainment

?Howwouldyouinformpeopleabouttheconference?

?Whyareconferencesimportantforcompanies?

?Whyisitimportantforbusinesspeopletoattendconferences?

?Whatfacilitiesshouldconferencecentresprovide?(Why?)

?Whatwouldyoulikeaconferencetobeabout?(Why?)

?Whatkindofconferencewouldyou1iketogoto?(Why?)

Test3Reading

Part1

1.A2.C3.C4.A5.A

Part2

6.H7.F8.E9.D10.C

Part3

11.C12.H13.D14.A15.G

Part4

16.A17.C18.A19.C20.B

21.A22.B

Part5

23.B24.C25.C26.B27.C

28.A

Part6

29.C30.B31.A32.A33.B

34.C35.C36.A37.B38.C

39.B40.B

Part7

41.(MR)TONYMOSS

42.REGALHOTEL

43.7-9(TH)(AUGUST；

44.BUFFETLUNCH

45.SALES(DEPARTMENT)

Test3Writing

Part1

SampleA

To:Allstaff

Subject:Workinghours

InthefirstweekofSeptembertheworkinghourswillchange.All

staffwillworkfron9:00AMto16:00PM,andeachemployementisable

tochoosehisfreeday.Tdecidedtodothischangebecausealots

Staff,speoplecomplainedaboutworkinghours.

Band4

Agoodattemptatthetask.Allthecontentpointshavebeencovered,

butalittleeffortisrequiredbythereader.

SampleB

Ourworkingtimeintheafternoonwillchangefrom14:00-17:00to

15:00-18:00.Thisisduetothearrivalofsummersowe'dbetter

leavemoretimeforrestinthenoon.Thenewtimetablewilltake

effectnextweek.

Band5

Thisisaverygoodattemptatthetaskset.Allpointsarefully

covered.

Part2

SampleC

DearMrMorganThankyouforyourletter.Weneedanewdelivery

companybecausewewanttohavestaideblepartner.Weneeddeliviring

newequipmentforcomputers.Butalldetails1wanttosay.

Band2

Onlytwopointssuccessfullyaddressed,andtheresponseisalsovery

shortatonly35words.

SampleD

DearMrMorgan,

Thankyouforyourletter.

Ibeleivethereisagreatopportunityforusbecausethedelivery

companywc，dbeenworkingbeforehasgonebankrupt,sowe'relooking

foranewone.Letneexplainwhattypeofgoodsweusuallyneedto

deliver.Werunasnailon-lineshopintheInternetoffering

differenttypesofhardwarelikepersonalcomputersandvarious

networkingeqipement.

Currentlywe'reexpandinginthelocalmarketsowe,reinterestedin

along-termpartnershipwithadeliveryservice,likeyours.Could

youpleasethinkofasuitabledaytovisitouroffice?

Ilookforwardtoyourreply!

Bestregards,

MrP,

CEO

Band5

Thisisafullrepresentationofthetaskset.Allthecontentpoints

areachieved,andthelanguageusedisconfidentandnatural.It

wouldhaveaverypositiveeffectonthereader.

Test3Listening

Part1

1.B2.A3.B4.A5.B6.B

7.A8.B

Part2

9.(JANE)ROTHWELL

10.(￡)166(MILLION)(POUNDS)

11.327(PENCE/P)

12.11(%/PERCENT)

13.52(PRODUCTLINES)

14.16,000(SQUAREMETRES)

15.33(%)

Part3

16.(A)TRAINING(COMPANY)

17.STARCONSULTANTS

18.GRADUATES

19.(GIVING)PRESENTATIONS

20.PROMOTINGPRODUCTS

21.MICR0PH0NE/M1KE

22.PROBLEMS

Part4

23.B24.B25.C26.B27.C

28.A29.B30.A

Tapescript

ListeningTest3

ThisistheBusinessEnglishCertificatePreliminary4,Listening

Test3.

PartOne.Questions1to8.Forquestions:-8,youwillheareight

shortrecordings.Foreachquestion,markoneletter(A,BorC)for

thecorrectanswer.Hereisanexample:WhoisAnnagoingtowrite