PAGEPAGE12019年7月國開電大本科《商務(wù)英語3》期末紙質(zhì)考試試題及答案一、交際用語(每小題2分,共10分)

1-5題:選擇正確的語句完成下面對話,并將答案序號寫在答題紙上。1.―Bytheway,whatdoyouwantmetodothere？―___________________A.Takeiteasy.I’llbethereontime.B.Thankyoufordoingmesuchafavor,C.Youhavetogiveapresentationonwhatourproductsare.2.―WewouldliketoplaceanorderforsomeofyourC&-Zdeskunits.―___________________A.Great!Wekeepalargesupplyinstock.B.Excellent!Deliverydatesdependonyourlocation,C.Ofcourse,werecommendpaymentbyletterofcredit.3.―Hello,thisisStevenSmith.Nicetohearyourvoiceagain.―Hi,Mr.Smith.___________________A.Doyouknowthecoverageofyourfreightforwardingbusiness？B.You’vegottotellmethecoverageofyourfreightforwardingbusiness.C.Iwouldliketoknowaboutthecoverageofyourfreightforwardingbusiness.4.―___________________―Theyrefertotheroyalties,includingpatentright,copyright,trademarkright,andsoon.A.Whataboutthetaxbase？B.Howaboutthetaxrate？C.Whatareintangibleassets？5.―Then,whatkindofmusicareyougoingtohaveinthebackground？―___________________A.Thisisobviouslytooheavy.Peoplewon’tbeabletocarryit.B.We’dbetteruselightones.Theymaketheaudiencefeelcomfortable.C.Ourmaingoalistoestablishourbrandnameamongourtargetaudience.二、詞匯語法(每小題2分,共30分)

6-20題：閱讀下面的句子,從三個選項中選出一個能填入空白處的正確選項,并將答案序號寫在答題紙上。6.Ican’tattendthemeetinginWashingtonnextweeksoI_______youasthemostablesubstitute.A.hadproposedB.proposedC.haveproposed7.Therelationshipyouhavewithaperson________thekindoflanguageyouuse.A.determinesB.decidesC.arranges8.Whenpeopleinyourteamknowwheretheyfitinthebigpicture,they’remorelikely_____tocompletethetask.A.tobemotivatedB.beingmotivatedC.tomotivate9.ThisisBen,theoneresponsibleforthose_______salesfiguresyouhaveseen.A.outgoingB.outshiningC.outstanding10.Pleasejustfillinthisformwithyournameandaddress______capitalletters.A.withB.inC.at11.Onlinebankingreferstobankingactivitiesthat______overtheInternetonasecurewebsite.A.arecarriedoutB.carryoutC.willbecarriedout12.WiththeRMBaccountyoucan_______anddepositRMBcashdirectly.A.extendB.withdrawC.complete13.______yougotovisitanewcustomertonegotiateasale,youshouldfindoutasmuchasyoucanaboutthem.A.SoonafterB.WhileC.Before14.Inmyopinion,ifwe_______somenewproductsforyoungpeople,we’llhaveabiggermarketshare.A.comeacrosswithB.comeupwithC.comedownwith15.Usually,thesimilarcontracts_______withotherconsigneesarebasedon12months,A.signedB.beingsignedC.signing16.Firmsholdregularsalesconferences_____theirentiresalesforcecanmeet,receiveinformationandaskquestionsaboutnewproductsandreceivetraining.A.whereB.thatC.when17.Modernlogisticsismoreabouteffectiveand______flowofmaterialsandinformation,A.sufficientB.efficientC.superficial18.Withoutinformation,amanagerwillnotknowwhatconsumerswant,howmuchinventoryis______andwhenmoreproduetsshouldbeproducedandshipped.A.instockB.atstockC.onstock19.Accordingtolaw,theyrefertotransportation,construction,finance,insuranceand________.A.othersB.thethingsC.thelike20.Someofyourproductsare_______.Theymightfindareadymarketinmycountry.A.specialtostyleB.uniqueindesignC.famousascolor三、閱讀理解(每小題4分,共40分)21-25題：閱讀下列短文,從A、B、C三個選項中選出一個正確答案,并將答案序號寫在答題紙上。PassagelHardsellandsoftsellareimportantbusinesstermsandusefulstrategiesforsalesstafftoknowandunderstand.Bothofthemcanwork.Theeffectdependsonthetypeofcustomersandthetypeofproducts.Ahardsellisakindofmoredirectandforcefulsalestactics.Thesalespersonjustkeepsexplaininghowgoodtheproductis,whypeopleshouldbuyitandevenhowthepricesmightincreaseiftheconsumerwalksoff.Asoftsellisadifferentapproach.Thesalespersontriestobuildtrustwithconsumers.Hedoesn’tputpressureonthemtobuythings,justrecommendingaproduetandlettingtheconsumersmaketheirowndecisions.Anexampleofsoftsellistodistributefreesamplestowhichcustomersoftenrespondfavorably.Businessescanusefreesamplestobuildrapportandengagecustomersinproductsorservices.Recommendingproductsbetweenfriendsisalittlebitlikedoingsoftselling.Peopledon’treallycareifsomeoneelsebuystheproduct.Theyarejustgivingtheirhonestopinionsandtryingtobehelpful.Humorinadvertisingisalsousedtoattracttheconsumer’sattentionandgettheminterestedintheproductsorservices.Customersoftenresisthardsalestactics,thusmakingsoft-sellingmuchmoreeffectiveforsuccess.21.What’sthetopicandmainideaofthepassage？A.SellingStrategy-SalesStaff.B.SalesStaff-WhatSalesStaffShouldKnow.C.SellingStrategy-HardSellandSoftSellStrategies.22.Customersoften________hardsalestactics,thusmakingsoft-sellingmoreeffectiveforsuccess.A.resistB.opposeC.object23.Examplesofsoftsellmentionedinthepassageinclude______.A.distributingfreesamplestocustomerB.recommendingproductsamongfriendsC.alltheabove24.Makinghumorousadvertisementsisoneoftheapproachescompaniesuseto______.A.reducesellingcostsB.attractpeople’sinterestsC.avoidtheshortageofsalesstaff25.Accordingtothepassagetheauthorindicatesthat_______.A.softsellispreferredbybusinesscompaniesB.hardsellisrarelyresistedbycustomersC.softsellisexpensive26-30題：根據(jù)短文內(nèi)容判斷給出的語句是否正確,正確的寫“T”,錯誤的寫“F”,并將答案寫在答題紙上。Passage2OnlinebankingreferstobankingactivitiesthatarecarriedoutovertheInternetonasecurewebsite,Itdevelopedinthelate1990sandgrewmorepopularovertheyearssinceitcanmakeone’sfinanciallifemucheasiertomanage.First,youcanuseonlinebankingtopayyourbills.Mostbankshaveasectioninwhichyousetuppayees.Fillouttheinformationonce,youcansimplychoosethatprofileeverytimeyoupayabillonline.Second,onlinebankingallowsyoutoaccessyouraccounthistoryandtransactionsfromanywhere.Itisthequickestwaytocheckandseeifatransactionhasclearedyouraccount.Italsoenablesyoutofindoutaboutunauthorizedtransactionsmorequickly.Third,onlinebankingalsoallowsyoutotransfermoneybetweenaccountseffectively.Itismoreconvenientthanusingtheautomatedphoneservice.Whenyousetupyouronlinebanking,besurethatallofyouraccountsatthebankarelisted.Thiswillmakeiteasiertotransfermoneyandmakeloanpaymentsonline.Obviously,youneedtopayspecialattentiontoyoursafetyorprivacyusingonlinebanking.Itisimportanttoclearyourcookiesaftereachbankingsession,especiallyatapubliccomputer.Additionally,makesurethatyourpasswordislongenoughtopreventitfromeasilybeinghacked.Nevergiveyouronlineaccountinformationtoanyoneelse.Checkyourcreditreportregularly.Thusyoucanprotectyourselffromidentitytheft.26.OnlinebankingreferstobankingsystemswhereyoucancarryoutyourbusinessovertheInternetonanywebsite.[答案]F27.Mostbankshaveasectioninwhichyousetupyourownbusiness.[答案]F28.Onlinebankingisthequickestwaytocheckandseeifatransactionisdone.[答案]T29.Itismoreusefulandeasierthanusingtheautomatedphoneservice.[答案]T30.Nodoubt,youhavetokeepaspecialeyeonyoursafetyorprivacyusingonlinebanking.[答案]T四、寫作(一篇作文,共20分)31.根據(jù)要求寫作文。WritearecommendationletterforMissHelenJoycewhoh