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CONSUMER&
BRANDBrandKPIs
for
beverage
online
shops:Rum
&
Co
in
GermanyConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Rum&Co’s
performance
inthebeverage
online
shopmarket.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202469%
of
Rum
&
Co
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Rum&Co’s
brandingresonates
more
with?Rum&Coranksoutside
the
Top
10
inawarenessMillennialswithin
the
beverage
online
shopmarket?Rum&Cogenerally
appealsto
men
more
thanwomen?Thepopularity
ratingof
Rum&Cois33%?Rum&Coranksfourth
inusage?Among
Rum&Coenthusiasts,37%
fallunderthehigh-income
category?Interms
of
loyalty,Rum&Coisoutside
the
Top
10
inGermany?Consumers
want
theirbeverage
online
shopbrandstohavehighvalue,friendliness,
andreliability?Rum&Cohasascore
of
19%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Rum
&
Co
at
69%Brand
profile:
snapshotBrand
performance
of
Rum&Co
inGermany69%33%28%19%15%AwarenessPopularityUsageLoyaltyBuzz5Notes:Beverage
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=184,
respondents
who
know
the
individual
brand
(popularity),
n=184,respondents
who
know
the
individual
brand
(usage),
n=52,
respondents
who
have
used
the
individual
brand
(loyalty),
n=184,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Rum
&
Co’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations45%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeRum&Cobygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatRum&Coislikedby3%
of
Babyboomers
and22%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is8%
and
27%,
respectively.35%30%
30%27%22%ForMillennials
andGen
Z,
45%
and
30%
feel
positivelytowards
Rum&Co,versus
35%
and30%.
Socurrently,forRum&Co,Millennials
connect
most
with
theirbrandcompared
tothe
overall
industryuser.8%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;MultiPick;Base:n=60,
Rum&Co
enthusiast,
n=577,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Rum
&
Co
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Rum&Coshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof9%12%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Rum&Cohasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.32%68%45%55%68%
ofmen
likeRum&Cocompared
to32%
ofwomen,
whereas
fortheoverallindustry,55%
of
men
usebeverageonlineshopscompared
to
45%
ofwomen.84%85%12%
ofRum
&Coenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=60,
Rum&Co
enthusiast,
n=577,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Rum
&
Co
enthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.18%23%Single37%36%18%24%CoupleSingleparentNuclear37%
ofRum
&Coenthusiastsarefromhigh-income
households.Rum&Co’s
brandis
generally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
30%
of
Rum&Coenthusiastshavethiscurrent
livingsituation.12%8%30%26%33%31%37%Multi-generational3%3%15%12%ExtendedOther26%3%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
beverage
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=60,
Rum&Co
enthusiast,
n=577,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
beverage
online
shop
brands
to
have
high
value,friendliness,
and
reliabilityBrand
profile:
qualitiesQualitiesuserswant
from
beverage
online
shopbrandsForbeverage
onlineshops,thetopthreequalitiesusers
want
from
abrand
arehighvalue,friendliness,
and
reliability.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessRum&Cousers
alsoappreciate
thesekey
attributes,indicating
Rum&Coexudes
thesequalities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatRum&Coenthusiastsareleast
focused
on
arethrill/excitement
andsocial
responsibility.ReliabilityExclusivityRum&Coshouldwork
on
promotingthrill/excitement
toconvert
enthusiastsinto
owners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
beverageonline
shops,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=52,
Rum&Co
users’,
n=60,
Rum&Co
enthusiast,
n=577,
beverage
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Rum
&
Co
fans,
37%
state
that
they
get
excited
about
beverage
onlineshopsBrand
profile:
attitudesWhat
doconsumersthink
ofbeverageonlineshopsingeneral?43%38%37%36%32%30%28%24%23%23%23%21%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
aboutbeverage
topicsrelating
toIget
excitedIliketotalkaboutonlineshopsbeverage
onlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
beverageonline
shops
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=60,
Rum&Co
enthusiast,n=577,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1169%
of
Rum
&
Co
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
beverage
onlineshops,the
averageawareness
ofabrandinGermany
is
20%.
Awarenessof
Rum&Co,however,
isat15%.Awareness33%
ofGerman
beverage
onlineshop
users
saytheylikeRum&Co,compared
to
anindustryaveragebrandpopularityof
28%.28%
ofindustryusers
inGermany
say
theyuseRum
&Co,withtheaverage
usageof
abrandat23%.BuzzPopularity69%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
70%.Rum&Cohasbeen
noticed
similarly
inthemediacompared
to
other
brands,with
a“Buzz”score
of19%compared
to
21%.Sooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Beverage
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=184,
respondents
who
know
the
individual
brand
(popularity),
n=184,respondents
who
know
the
individual
brand
(usage),
n=52,
respondents
who
have
used
the
individual
brand
(loyalty),
n=184,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Rum
&
Co
ranks
outside
the
Top
10
in
awareness
within
the
beverage
onlineshop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofRum
&CoRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1flaschenpost.de59%30%27%24%23%19%19%19%18%17%15%2Jacques'3WeinfreundeWhisky.de45GustiniUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Spirituosen
SuperbilligVinos78HAWESKOOutofallrespondents,
15%
were
aware
of
Rum&Co.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.85%9Spirituosenworld.deVICAMPOAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Rum
&
Co
is
33%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofRum
&CoRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1flaschenpost.de50%40%38%33%33%31%29%29%27%25%2Jacques'33%3Whisky.de4mySpirits.euRum&CoOutofconsumers
who
knew
thebrand,
33%
saidtheyliked
Rum&Co.Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.56WeinfreundeHAWESKO67%78Gustini9LobenbergsSpirituosen
SuperbilligPopularityN/A1014
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=184,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Rum
&
Co
ranks
fourth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofRum
&CoRank#
BrandUsage
%36%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
beverageonlineshops,which
of
the
following
brandshaveyouused
inthe
past12
months?”.1flaschenpost.de2Whisky.de34%28%3Jacques'29%Outofconsumers
who
knew
thebrand,
28%
saidtheyused
Rum&Co.
Thisranksthemfourth
compared
toother
brandssurveyed
inthismarket.4Rum&Co28%5mySpirits.euWeinfreundeHAWESKO25%625%724%72%8LobenbergsGustini23%923%UsageN/A10Spirituosenworld.de22%15
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=184,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,Rum
&
Co
is
outside
the
Top
10
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofRum
&Co’s
consumersRank#
BrandLoyalty
%86%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1flaschenpost.de2Whisky.de81%31%3WeinfreundeUrban
DrinksVinos80%478%576%6Weisshaus
ShopBelvini75%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
beverage
onlineshops,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.773%69%8Jacques'72%9Gustini71%Outofrespondents
whohaveused
Rum&Co,69%saidthey
would
usethebrand
again.LoyaltyN/A10Spirituosen
Superbillig70%16
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
are
youlikely
to
use
again
in
the
future?”;Multi
Pick;Base:n=52,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Rum
&
Co
has
a
score
of
19%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofRum
&CoRank#
BrandBuzz%48%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1flaschenpost.de19%2Clos1929%3drankdozijn.deHAWESKOJacques'28%Outofconsumers
who
knew
thebrand,
19%
saidtheyhadheardaboutRum
&Cointhemedia.
Thisranksthemninth
compared
to
other
brandssurveyed
inthismarket.425%525%6Belvini21%7Urban
DrinksGustini21%820%81%9Rum&ComySpirits.eu19%BuzzN/A1019%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=184,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthoppo
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