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情緒你的行為會(huì)影響自己的情緒，也會(huì)影響別人的情緒2、認(rèn)識(shí)VS

了解認(rèn)識(shí)不等于了解。只有了解人，才能激發(fā)TA。3、付出VS

投入管理付出不如激發(fā)投入。將有效提升我們對(duì)人的敏感度！學(xué)會(huì)DISC識(shí)別運(yùn)用管理你了解TA的類型你知道TA想要的你知道什么是TA需要的對(duì)人的敏感度有3個(gè)層面：行為風(fēng)格研究是基于人的行為有傾向性研究方法的科學(xué)性2個(gè)基礎(chǔ)研究方法的科學(xué)性右手大拇指在上：說(shuō)明左腦發(fā)達(dá)，事業(yè)成功；左手大拇指在上：說(shuō)明右腦發(fā)達(dá)，家庭幸福；每次握手的情況往往是一樣的，說(shuō)明：人的行為有傾向性請(qǐng)兩手十指交叉握好看看哪只手的大拇指在上面小游戲請(qǐng)回答，這是什么？不限顏色圓點(diǎn)氣球蛋黃……現(xiàn)在呢?圓形圓形圓形圓形這個(gè)時(shí)候呢??!句號(hào)句號(hào)句號(hào)句號(hào)母雞小雞雞蛋雞蛋雞蛋雞蛋建立坐標(biāo)軸，才能清晰描述事物DISC正是從兩個(gè)維度建立起了解人的坐標(biāo)系維度1：關(guān)注人VS關(guān)注事維度2：直接（快）VS間接（慢）關(guān)注人關(guān)注事VS直接(快)間接(慢)關(guān)注事關(guān)注人直接(快)間接(慢)Dominance支配/老板型Influence影響/互動(dòng)型Steadiness穩(wěn)健/支持型Compliance謹(jǐn)慎/修正型這樣，人就被分為了4種關(guān)注事，行動(dòng)快D指揮者目標(biāo)明確反應(yīng)迅速鐵娘子撒切爾夫人舉個(gè)例子…風(fēng)流總統(tǒng)克林頓關(guān)注人，行動(dòng)快I

影響者熱愛(ài)交際幽默風(fēng)趣舉個(gè)例子…非暴力不合作甘地關(guān)注人，行動(dòng)慢S支持者喜好和平遷就他人舉個(gè)例子…微軟比爾?蓋茨講究條理關(guān)注事，行動(dòng)慢追求卓越C

思考者舉個(gè)例子…接下來(lái)，我們分別看看這種特質(zhì)與相處方法…4優(yōu)勢(shì)挑戰(zhàn)意志的斗爭(zhēng)，信心的傳遞速度過(guò)快，團(tuán)隊(duì)跟不上步伐不善授權(quán)，下屬的猴子跳到肩膀上與D的相處要把握原則51不要給D造成壓迫感3預(yù)防D過(guò)快做決策4工作上的事情隨時(shí)找他5婉轉(zhuǎn)地提醒錯(cuò)誤2匯報(bào)要點(diǎn)優(yōu)勢(shì)挑戰(zhàn)善于描述，營(yíng)造體驗(yàn)氛圍喜歡夸張，描述的愿景不一定能兌現(xiàn)與

I的相處要把握原則61熱情地回應(yīng)3使用幽默而獨(dú)特的詞匯4告訴他“很有趣”5強(qiáng)調(diào)你的感受2用副詞修飾強(qiáng)烈的情感6堅(jiān)持得比I久一點(diǎn)優(yōu)勢(shì)挑戰(zhàn)從對(duì)方的角度出發(fā)，為客戶著想穩(wěn)健型，不善應(yīng)變，不敢出手與

S

的相處要把握原則21多一兩句溫暖的話語(yǔ)2多一些關(guān)懷與包容S真夠體貼的，只有2條優(yōu)勢(shì)挑戰(zhàn)善于皰丁解牛，抓住關(guān)鍵問(wèn)題進(jìn)行引導(dǎo)對(duì)他人要求高，很難親近，不易快樂(lè)與

C

的相處要把握原