寫(xiě)給客戶(hù)的英文道歉信【篇一：職場(chǎng)商務(wù)必備寫(xiě)作模板：英語(yǔ)致歉信怎么寫(xiě)?

via安格英語(yǔ)】職場(chǎng)商務(wù)必備寫(xiě)作模板：英語(yǔ)致歉信怎么寫(xiě)？在日常工作中難免會(huì)犯一些差錯(cuò)，學(xué)會(huì)正確的補(bǔ)救方法很重要。首先，我們要做的就是致歉。你會(huì)寫(xiě)英語(yǔ)致歉信嗎？在致歉信中道歉更重要還是提出解決方案更重要？如何在致歉信中表達(dá)出自己的歉意讓對(duì)方欣然接受呢？在本篇文章中，安格英語(yǔ)老師將以?xún)蓜t工作中常見(jiàn)的錯(cuò)誤為例，教大家如何寫(xiě)好英語(yǔ)致歉信。模擬場(chǎng)景一：因發(fā)票有誤致歉(apologiesforanincorrectinvoice)dearmr.hunnicutt,iamwritingtoapologizefortheincorrectinvoiceyoureceivedfromus.owingtoabreakdownincommunications,wedidnotcredityouwitha10%discount,asagreed.weshallsendyouthecorrectinvoiceassoonaspossibleandmakesurethatsuchamistakewillnotoccuragain.pleaseacceptmyapologiesforanyinconveniencewehavecaused.yoursincerely,petergibsonaccountsmanager**newwords:invoice門(mén).發(fā)票breakdown門(mén).故障discount門(mén).折扣在以上的英語(yǔ)道歉信中首先作者針對(duì)出現(xiàn)的問(wèn)題道歉，并解釋了錯(cuò)英語(yǔ)老師提示，在寫(xiě)道歉信時(shí)，解決問(wèn)題的目誤產(chǎn)生的原因。隨后另起段提供解決建議，最后禮貌結(jié)尾。安格誤產(chǎn)生的原因。隨后另起段提供解決建議，最后禮貌結(jié)尾。安格的應(yīng)該高于道歉本身。因此，在道歉信中給出解決方案是每一位上班族都要學(xué)會(huì)的一點(diǎn)。下面，讓我們?cè)賮?lái)看一則關(guān)于國(guó)際貿(mào)易中因貨物質(zhì)量不符的致歉信:dearmr.black,weacknowledgethatthereareindeedsomediscrepanciesbetweentheshippinginstructionsandtheactualshipment.therefore,therewillbeashortageinyourmayshipment.weareverysorryforcausingyousomuchtroubleinyourmonthlyreports.effortsarenowbeingmadetoestablishproceduresthatwillalleviatethissituation.yourcooperationandpatienceintheserespectswouldbegreatlyappreciated.sincerelyyours,oliverleeassistantmanager**newwords:acknowledgev.承認(rèn)，告知已收到discrepancyn.差異shippinginstruction裝運(yùn)說(shuō)明shipmentn.裝運(yùn)procedure門(mén).程序alleviatev.減輕，緩和看完這一則道歉信后，相信大多數(shù)人已經(jīng)心里有數(shù)道歉信該如何寫(xiě)了，簡(jiǎn)單來(lái)說(shuō)就是承認(rèn)錯(cuò)誤-提出方案-禮貌結(jié)尾的三部曲。下面，安格英語(yǔ)老師提供了一些在道歉時(shí)可以用上的句型：iamverysorryfor????.,butpleasebelievemeihadnointentionofbotheringyou.iamsorrythatididnotcheckthegoodsbeforedispatch(派遣).iapologizeforforgettingtheappointmentwehadmade.pleaseforgiveusforthedelay.ipersonallywanttoextendanapologytoyoufor???ihopeyouwillexcuse/forgivemefor….mayiofferyoumysincereapologiesfor???？pleaseacceptoursincereapologiesfor….更多職場(chǎng)商務(wù)必備寫(xiě)作模板可參考：安格英語(yǔ)學(xué)習(xí)網(wǎng)站(?fromid=9)；關(guān)于安格：安格英語(yǔ)()是中國(guó)領(lǐng)先的企業(yè)英語(yǔ)溝通技能培訓(xùn)機(jī)構(gòu)，公司致力于以高質(zhì)量的學(xué)習(xí)內(nèi)容和多樣化的培訓(xùn)形式為企業(yè)客戶(hù)提供專(zhuān)業(yè)的英語(yǔ)學(xué)習(xí)解決方案。安格英語(yǔ)現(xiàn)已為多家世界500強(qiáng)企業(yè)，包括三星電子、羅氏制藥、捷豹路虎、迅達(dá)電梯等，提供了優(yōu)質(zhì)的培訓(xùn)服務(wù)。其中廣受企業(yè)客戶(hù)好評(píng)的課程包括：商務(wù)英語(yǔ)情景寫(xiě)作課程、商務(wù)英語(yǔ)社交強(qiáng)化課程、商務(wù)英語(yǔ)演講課程等，聯(lián)系我們400-006-76000【篇二：英文致歉信_(tái)范文】道歉信letterofapology我們?cè)诠ぷ骰蛏钪?，有時(shí)難免會(huì)犯一些錯(cuò)誤，寫(xiě)封致歉信就顯得很有必要。道歉信通常包括以下內(nèi)容：表示歉意；道歉的原由；出現(xiàn)差錯(cuò)的原因；提出彌補(bǔ)措施；請(qǐng)求原諒。寫(xiě)道歉信的語(yǔ)言要誠(chéng)摯,解釋的理由要真實(shí)，不要顯出絲毫的虛情假意。好的道歉信不僅會(huì)取得對(duì)方的諒解，還會(huì)增進(jìn)彼此的感情。寫(xiě)作三步走：表示歉意-說(shuō)明具體原因、提出補(bǔ)救辦法-再次致歉、希望得到理解tips:在寫(xiě)作過(guò)程中，盡可能提供比較合理的理由。如果違反生活常識(shí)將導(dǎo)致扣分。在解釋完原因后，盡量提供一個(gè)合適的補(bǔ)救辦法，使行文更加完滿(mǎn)。訂閱收藏《考研英語(yǔ)寫(xiě)作范文100篇》系列文章（1）directions:youareinvitedtoadinneratafriendshouse,butyouarenotabletoattendbecauseofthepreparationforacomingexamination.writealettertoyourfriendstoexpressyourapology,explainyourreason,andsuggestameetingatanothertime.youshouldwriteabout100wordsonanswersheet2.donotsignyourownnameattheendoftheletter.useliminginstead.donotwritetheaddress.范文：dearanne,thankyouforyourinvitationtodinneratyourhometomorrowevening.unfortunately,itismuchtomyregretthaticannotjoinyouandyourfamily,becauseiwillbefullyoccupiedthenforanimportantexamcomingthedayaftertomorrow.ifeelterriblysorryformissingthechanceofsuchahappyget-together,andihopethatallofyouenjoyagoodtime.isitpossibleforyouandmetohaveaprivatemeetingafterward?ifso,pleasedonthesitatetodropmealineaboutyourpreferabledate.idolongforapleasantchatwithyou.pleaseallowmetosaysorryagain.regards,liming譯文：親愛(ài)的安：感謝你邀請(qǐng)我于明日晚上與你和你的家人共進(jìn)午餐?？墒牵曳浅＿z憾地告訴你我無(wú)法赴約，因?yàn)槲覍⒚τ跍?zhǔn)備后天的一門(mén)重要考試。錯(cuò)過(guò)了這么一個(gè)歡樂(lè)的聚會(huì)我深感遺憾，我希望你們能度過(guò)一個(gè)愉快的時(shí)光。對(duì)了，在我考試后我們可以見(jiàn)一面么？如果可以的話請(qǐng)隨時(shí)給我打電話，我非常期待能和你愉快地聊天。請(qǐng)?jiān)试S我再一次致歉。您真誠(chéng)的，李明閃光詞匯及詞組：occupy:v.占用，占get-together:n.聚會(huì)，聯(lián)歡會(huì)hesitate:v.猶豫，躊躇dropsb.aline:給某人打一個(gè)電話preferable:adj.更好的，更可取的longforsth:渴望萬(wàn)能句型：thankyouforyourinvitationtodinneratyourhometomorrowevening.unfortunately,itismuchtomyregretthaticannot...ifeelterriblysorryformissingthechanceof...isitpossibleforyouandmetohaveaprivatemeetingafterwards?ifso,pleasedonthesitatetodropmeacallaboutyourpreferabledate.pleaseallowmetosaysorryagain.（2）directions:youfailedtofinishanimportanttaskassignedbyyourprofessorbecauseofasevereillness.writealettertoyourprofessortpexpressyourapology,explainyourreason,andsuggestasolutiontomakeuptheloss.youshouldwriteabout100wordsonanswersheet2.donotsignyourownnameattheendoftheletter.useliminginstead.donotwritetheaddress.范文：dearprof.patent,iamverysorrytoinformyouthatididnotmanagetocompletethebookreportyouassignedlastweek,duetoasuddenillnessfallinguponmeafewdaysago.forthepastfewdaysihavebeeninhospitalwithacontinuousfever,whichhasthuspreventedmefromanyacademicactivity.iherebysubmitthedoctorsnote.iwouldbeverymuchobligedifyoucouldgrantmeanotherweekforthetask,asmyhealthisturningbetter.hopeyoucanunderstandmysituationandacceptmyapology.yoursfaithfully,liming譯文：尊敬的patent教授：我非常遺憾地告知您我沒(méi)有完成您上周布置的讀書(shū)報(bào)告，因?yàn)閹滋烨拔彝蝗簧×?。過(guò)去的幾天中我一直持續(xù)高燒，住在醫(yī)院，因此無(wú)法進(jìn)行任何學(xué)術(shù)活動(dòng)。隨信是醫(yī)生的診斷書(shū)。如果您能再給一周時(shí)間來(lái)完成它我將感激不盡，因?yàn)楝F(xiàn)在我的身體正在好轉(zhuǎn)。希望您能理解我的處境并接受我的道歉。您真誠(chéng)的，李明閃光詞匯及詞組：assign:v.分配，指派falluponsb:降臨到某人身上continuous:adj.持續(xù)的preventsbfromsth/doingsth:使某人不能做某事hereby:adv.因此，據(jù)此submit:v.提交，遞交obliged:adj.感激的grant:v.同意，準(zhǔn)予萬(wàn)能句型：iamverysorrytoinformyouthatididnotmanagetocomplete...dueto...iwouldbeverymuchobligedifyoucouldgrantmeanotherweekforthetask.hopeyoucanunderstandmysituationandacceptmyapology.apologizeletter__businessenglish_bylqydearsirormadam,i'mwritingthislettertoapologizetoyou.i’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.thosevacuumcleanerswesenttoyouweremeanttobesenttoeuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.besides,themodelnumberandthepriceofgoodsinmarchandjulyaresosimilarthattheworkermistakenthem.iamawfullysorryforthisandwepromiseyouareplacementshipment.wewillalsogivea10%discounttocompensate.idoapologizeforanyinconveniencethismaycauseyouandiwilltrymybesttoavoidthesameaccidenthappeningagain.道歉信是人們經(jīng)常使用的一種書(shū)信文體，用以表達(dá)自己的歉意，查字典范文大全特意為大家整理了關(guān)于道歉信范文的相關(guān)材料，希望對(duì)您的工作和生活有幫助。letterofapologyI.samplestudysampleidearsusan,i’mverysorrythatiwasoutwhenyoucametoseemeyesterdayevening.i’mafraidi’dgonetothepubwithsomefriendsanddidn’tgetbackuntil12o’clock.iwishihadknownyouwereinluoyangasyoucouldhavecomewithus.itwouldhavebeenagoodintroductiontothenightlife!anyway,iwillcallonyouat10o,clockonsaturdaymorningatyourhotel.wecanhavethedaytogether,ifyouhavenothingelseplanned?i’llshowyousomeoftheplacesofinterestthatyoumaynothaveseen.pleaseletmeknowifyouwillbeavailableonsaturdaymorning.bestwisheschenchengsampleiidearmary,i,mverysorryfornothavingrepliedtoyourjuly6thlettersooner.whenyourletterarrived,iwasinbeijing.asmysecretarycouldn'tforwardittome,ithasbeenlyingonmydeskuntiligotback.thankyouforallyournews.itisgoodtoknowthatyourcompanyhasagreedtosignthecontracttocontinuethecooperationwithus.andwesurelywillhaveabiggersuccessinthenearfuture.lookforwardtocatchingupandonceagainapologizeforthedelay.sincerely,tom英語(yǔ)道歉信范文及常用句式道歉信是指因過(guò)失或疏忽做錯(cuò)了事，給別人帶來(lái)了麻煩或損失，發(fā)覺(jué)后要立即寫(xiě)信給對(duì)方賠禮道歉時(shí)寫(xiě)的信件。道歉是一種禮貌，道歉信要寫(xiě)得坦率，誠(chéng)懇。道歉信通常包括三部分內(nèi)容：1、表示歉意，道歉的原由；2、出現(xiàn)差錯(cuò)的原因，提出彌補(bǔ)措施；3、請(qǐng)求原諒。語(yǔ)言要誠(chéng)摯，解釋的理由要真實(shí)。好的道歉信不僅會(huì)取得對(duì)方的諒解，還會(huì)增進(jìn)彼此的感情。寫(xiě)作三步曲：表示歉意一說(shuō)明具體原因、提出補(bǔ)救辦法一再次致歉，希望得到理解。注意：理由要盡量合理，違反生活常識(shí)將導(dǎo)致扣分；盡量提供一個(gè)合適的補(bǔ)救辦法，使行文更加順暢。范文解析：directions:youwereunabletoattendmr.smithsexaminationoninternationalbusinessenglishwritingbecauseyougotsickthatmorning.writealettertoexpressthereasonsfornotbeingabletoattenditandapologize.writetheletterwithnolessthan100words.donotsignyourownnameatendoftheletter.usewanghuainstead.donotwritetheaddress.dearmr.smith,isuddenlyfellsickearlythatmorningandmyparentshadtosendmetothehospital.pleasefindenclosedacopyofthemedicalbill.isincerelyhopeyoucanunderstandmysituationandacceptmyapology.iwouldappreciateyourallowingmetotakeamake-upexamination.iwillcometoyourofficeduringyourofficehouronmondaytodiscussthispossibilitywithyou.onceagain,iapologizeforanyinconveniencecaused.sincerelyyours,wanghua?常用句式：1、iamwritingtoapologizefor???/iamwritingtosaysorryfor我寫(xiě)這封信是因……向你致歉。2、iwouldliketogiveyoumyapologyfor???對(duì)于……我向你道歉。3、pleaseacceptmysincereapologyfor???關(guān)于……請(qǐng)接受我真誠(chéng)的道歉。4、iamindeedverysorryforwhatisaid/did,butbelieveihadnointentionto???對(duì)于我說(shuō)的話/做的事，我確實(shí)感到很抱歉。但請(qǐng)相信，我并非故意要……5、pleaseforgivemeforastupidchoiceofwords.請(qǐng)?jiān)徫艺f(shuō)話欠妥。6、