山東省濱州市惠民縣體育中學(xué)2021年高三英語下學(xué)期期末試題含解析一、選擇題1.ThecityofRomehasjustpassedanewlawtopreventcrueltytoanimals,whichmanypeoplesaycan____thecivilizationofacity.

A.manage

B.separate

C.handle

D.measure參考答案：D2.（2016·浙江）onlineshoppinghaschangedourlife,notallofitseffectshavebeenpositive.A.Since B.AfterC.While D.Unless參考答案：C試題分析：句意：盡管網(wǎng)上購物已經(jīng)改變了我們的生活，但是不是其所有的影響都是積極的。while引導(dǎo)讓步狀語從句，意為“盡管，雖然”；since既然，自從；after在……之后；unless除非。故選C?？键c(diǎn)：考查連詞?！久麕燑c(diǎn)睛】這幾個(gè)詞都是連詞，要分清每個(gè)連詞短語的含義和用法，做題時(shí)關(guān)鍵看上下文和邏輯關(guān)系。since引導(dǎo)原因/時(shí)間狀語從句；after引導(dǎo)時(shí)間狀語從句；while引導(dǎo)讓步/時(shí)間狀語從句；unless引導(dǎo)的是條件狀語從句。while的用法比較多，不僅僅在選擇題中經(jīng)常出現(xiàn)，學(xué)生在做閱讀理解、完形填空的時(shí)候，遇到while一定要判斷它的準(zhǔn)確含義，以便于正確理解句子的意思。3.Thelocalpeoplearenow________HongKong,whichwasonce________theBritishforoneandhalfacentury.A.inchargeof;inchargeof

B.inthechargeof;inthechargeofC.inthechargeof;inchargeof

D.inchargeof;inthechargeof參考答案：D試題分析：考查介詞短語：inchargeof主動(dòng)，主語往往是人“管理，看管”inthechargeof被動(dòng)，主語一般是物“被管理，在管理之下”句意：當(dāng)?shù)厝爽F(xiàn)在管理香港了，那本來是英國人管理了一個(gè)半世紀(jì)。選D考點(diǎn)：考查介詞短語：點(diǎn)評(píng)：inthechargeof也可用inone'scharge形式。incharge介詞短語，用作表語或后置定語，意為“負(fù)責(zé)，看管”。4.Peterdoesn’tsmokenow,buthe foralmosttwentyyears.A.wassmoking B.hadsmoked C.hassmoked D.smoked參考答案：D考查動(dòng)詞時(shí)態(tài)。句意：Peter現(xiàn)在不吸煙了，但是他曾吸了幾乎20年的煙。根據(jù)句意可知，此處描述的動(dòng)作發(fā)生在過去。故選D。5.It’snicetohearfromheragain.________,welastmetmorethanthirtyyearsago.

A.What’smore B.That’stosay C.Believeitornot D.Inotherwords參考答案：C略6.—Whereismydictionary?IrememberIputithereyesterday.

—You

itinthewrongplace.

A.mustput

B.shouldhaveput

C.mightput

D.mighthaveput

參考答案：

D

解析：本題考查情態(tài)動(dòng)詞用法。根據(jù)句意“你可能昨天放錯(cuò)了地方”可知，應(yīng)用mighthaveput表示對過去的肯定猜測；should+havedone表示“本應(yīng)該做某事而未做”。7.Is__________Qinghai-TibetRailwayplaysanimportantroleinChina’srailwayhistorythetopicthatyou’recomingto?A．what

B．it

C．that

D．this參考答案：C8.Theywillsendkidstocollege

ittakes,evenifthatmeansahugeamountofdebt.A.whoever

B.however

C.whatever

D.whichever參考答案：C9.Agoodteachershouldknowhowto________anoisyclass.A.deal

B.handle

C.solve

D.present參考答案：B本題考查動(dòng)詞辨析。handle對付、管理或控制；dealwith可以表示“處理，對付”，但是deal無此意；solve解決；present贈(zèng)送，引薦，呈現(xiàn)，提交。10.______alittleearlier,youcouldhavegotacopyofhislatestbook.A.Ifyouwouldarrive B.Ifyouarrived

C.Shouldyouarrive

D.Hadyouarrived參考答案：D11.—Haveyoureceivedareplytoyourjobapplication?—No.I______.A.waited

B.amwaiting

C.havewaited D.hadbeenwaiting參考答案：B【考點(diǎn)】時(shí)態(tài)和語態(tài)【試題解析】分析題目，由前者說的話以及后者的否定回答可知后者還正在等申請的回復(fù)。根據(jù)句意，可知選B。句意：--你收到了你的申請的回復(fù)了嗎？--還沒，我正在等。12."Themoment_____soon,"hethoughttohimself,waitingnervously.A.came B.hastome C.wascoming D.iscoming參考答案：D本題考查時(shí)態(tài)。句意：“這一時(shí)刻馬上就要來了，”他想——他等的都有點(diǎn)緊張了。先時(shí)后態(tài)，判斷出時(shí)間為將來(soon)，就說明這一時(shí)刻還沒到來但即將到來。13.Manymemoriesofoldtimeswere_______bytheconversationwehadtogetherthatevening.A.calledup

B.turnedup

C.takenup

D.keptup參考答案：A考查動(dòng)詞短語的用法。句意：那天晚上我們一起交談，想起過去時(shí)光的許多記憶。A.calledup

使回憶，使想起；B.turnedup出現(xiàn)；C.takenup占用；D.keptup保持。根據(jù)句意選A。

14.Wecould______himandgodirecttothechairman,butwewouldbeskatingonverythinice.

A.ignore

B.attack

C.blame

D.sentence參考答案：A15.Whenashipthatsankin1628wasrecoveredfromtheportofStockholm,thescientistswereoverjoyedwiththechance_____theremainsofthepast.A.examine

B.examining

C.toexamine

D.examined參考答案：C16.---Howdidtheplanstrikeyou?---Great,indeed!_______.Icannotspeaktoohighlyofit.A.Infact

B.Besure

C.Afterall

D.Asaresult參考答案：A略17.--Doyouthinkit'sagoodideatomakefriendswithyourstudents?--______,Ido.Ithinkit'sagreatidea.A.Really

B.Obviously

C.Actually

D.Generally參考答案：C18.Youcanimaginewhatgreattuoublewehad_____theschoolfortheblind.A.settingup

B.tosetup

C.setup

D.tosettingup參考答案：A略19.Christmas

is

a

holiday

usually

celebrated

on

December

25th

____________

the

birth

of

Jesus

Christ．

A．in

charge

of

B．in

terms

of

C．in

favor

of

D．in

honor

of

參考答案：D二、新的題型20.Nomatterwhattypeofbusinessyourun,ithastodealwiththingsthatgowrongfromyourcustomer’spointofview.Complaintscanbeagreatsourceofinformationfororganizationstomakecorrectionsaswellasfurtherimprovements.___36___Firstly,youshouldlistenactivelytowhatthecustomerhassaidbymaintainingcomfortableeyecontact.___37___Secondly,___38___It’simportantforyoutoknowthatyourapologymustappearsinceretothecustomer,andnotanemptyexercise.Andalsoyoushouldshowthecustomeryou’veacceptedtheresponsibilityandprovidehimwithchoicesor,you’lldosomethingabouthiscomplaint.Thirdly,talkwiththeclientanddiscoverthebestmeanstoresolvehisproblem.___39___Inthiscaseit’simportanttoletyourcustomerknowanestimationofhowlongitwilltaketotakeactiononhiscomplaint.Fourthly,asimple“Thankyou”isonewaytoletthecustomersknowyouappreciatethetimeandeffortthey’vetakentoinformyouaboutaproblemofyourcompany’sserviceorproductthatyouneedtoknowabout.Finally,createaprocedureforrecordingdifferenttypesofcustomercomplaints.___40___A.Listentoyourcustomer’scomplaintsandyoucanimproveyourservice.B.Therewillbetimeswhenyou’llbeunabletoresolvetheissueimmediately.C.Whenreceivingacomplaint,youshouldapologizeforthefailurethecustomerhasidentified.D.Theyareavaluablesourceofinformationtodeterminevariousrootcausesthatneedtobeaddressedwithinyourcompany.E.Soit’simportanttolearntodealwithcustomers’complaintsefficiently.F.Don'tfeelashamedofthefailureinyourserviceorproduct.G.Youshouldalsoshowyourcustomerthatyoudounderstandhimbygivingfullattention.參考答案：36.E

37.G

38.C

39.B

40.D這是一篇議論文。文章作者分五個(gè)方面說明了如何處理顧客的投訴?！?6題詳解】上文Complaintscanbeagreatsourceofinformationfororganizationstomakecorrectionsaswellasfurtherimprovements.說對于組織者來說，為了進(jìn)一步的改善，投訴者是一個(gè)巨大的信息來源。下文分五個(gè)方面說明了如何處理顧客的投訴，該空承上啟下，E選項(xiàng)“所以學(xué)會(huì)有效地處理顧客的投訴很重要”切題，故選E?！?7題詳解】上文Firstly,youshouldlistenactivelytowhatthecustomerhassaidbymaintainingcomfortableeyecontact.說你應(yīng)該通過保持合適的眼神接觸，積極地聽顧客說的話，該空承接上文，G選項(xiàng)“你也應(yīng)該通過全神貫注的方式，向你的顧客說明你確實(shí)理解他”切題，故選。G【38題詳解】下文It’simportantforyoutoknowthatyourapologymustappearsinceretothecustomer,andnotanemptyexercise.指出要向顧客道歉，該空與下文相呼應(yīng)，C選項(xiàng)“當(dāng)接到一個(gè)投訴時(shí)，你應(yīng)該對顧客認(rèn)定的故障表示道歉”切題，故選C?！?9題詳解】上文Thirdly,talkwiththeclientanddiscoverthebestmeanstoresolvehisproblem.說和客戶交談，發(fā)現(xiàn)解決他問題的最好方法，該空承接上文，B選項(xiàng)“你不能立即解決問題時(shí)，中間可能會(huì)有一段時(shí)間”切題，故選B?！?0題詳解】上文Finally,createaprocedureforrecordingdifferenttypesofcustomercomplaints.說對于記錄顧客不同種類的投訴，創(chuàng)建一個(gè)程序，該空承接上文，D選項(xiàng)說明了這么做的原因，故選D。三、閱讀理解21.閱讀下列短文，從每題所給的四個(gè)選項(xiàng)(A、B、C和D)中，選出最佳選項(xiàng)，并在答題卡上將該項(xiàng)涂黑。Inourlife,wehaverarelyexpressedourgratitudetotheonewho’dlivedthoseyearswithus.Infact,wedon’thavetowaitforanniversariestothanktheonesclosetous—theonessoeasilyoverlooked.IfIhavelearnedanythingaboutgivingthanks,itisthis:giveitnow！Whileyourfeelingofappreciationisaliveandsincere,actonit.Sayingthanksissuchaneasywaytoaddtotheworld’shappiness.

Sayingthanksnotonlybrightenssomeoneelse’sworld,butitalsobrightensyours.Ifyou’refeelingleftout,unlovedorunappreciated,tryreachingouttoothers.Itmaybejustthemedicineyouneed.

Ofcourse,therearetimeswhenyoucan’texpressgratitudeimmediately.Inthatcasedon’tletembarrassmentsinkyouintosilence—speakupthefirsttimeyouhavethechance.

Onceayoungminister,MarkBrian,wassenttoaremoteparishofKwakiutlIndiansinBritishColumbia.HehadbeentoldthattheIndiansdidnothaveawordforthankyou.ButBriansoonfoundthatthesepeoplehadexceptionalgenerosity.Insteadofsayingthanks,itistheircustomtoreturneveryfavorwithafavoroftheirown,andeverykindnesswithanequalorsuperiorkindness.Theydotheirthanks.

Iwonderifwehadnowordsinourvocabularyforthankyou,wouldwedoabetterjobofcommunicatingourgratitude?Wouldwebemoreresponsive,moresensitiveandmorecaring?Thankfulnesssetsinmotionachainofreactionthattransformspeopleallaroundus—includingourselves,fornooneevermisunderstandsthemelodyofagratefulheart.63.Inthefirstparagraphthewritermainlyencouragesus

.A.toexpressoursincerethankstimelytothosearoundusB.nevertooverlookourclosefriendsindailylifeC.towaitforapro