TourismEnglish旅游英語

Lead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkReconfirmingtheArrangementTaskTwoUnitTwoReceivingTasks目錄CONTENTSLead-inStep1Step2BrainstormStep3

CommentandSummaryStep4SituationalPracticestep5AssignmentStep6Homework

Lead-in

｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkLead-inStepOneStep1：Lead-inAfterreadingandunderstandingtheplan,Simonfindstherearesomanythingsshouldbeconfirmed.Inordertomakesureeverythingisalrightandprovidehigh-qualityservice,whatarrangementdoyouthinkneedstobetriple-checkedthedaybeforethegroup’sarrivals?

Lead-in

｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkBrainstormStepTwoLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkStep2:BrainstormWhatarrangementdoyouthinkneedstobetriple-checkedthedaybeforethegroup’sarrivals?Whenshouldyoucontactwiththenationalguide?CommentandSummaryStepThreeLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkServiceArrangementTheservicearrangementcoversallkindsofworksinvolvedinthejourneyrangefromthetouringvehicles,accommodation,restaurants,baggagedeliverytotheconditionofscenicspots,whichallneedtobeputintopracticewiththerelevantdepartmentsorpersonnelbeforethegroup’sarrival.Lead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜Homework1Reconfirmthetransportation2Reconfirmtheaccommodation34

ReconfirmthecateringReconfirmtheluggagehandlingservice65FamiliarwiththescenicspotsContactwiththenationalguide

SituationalPracticeStepFourLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkStep4：SituationalPracticeA=ReceptionistB=TourguideA:Hello,JingangHotelRoomReservation,whatcanIdoforyou,please?B:Hello,IamtheguidefromNingboCityTravelAgency,mynameisJohn.I’mcallingtoconfirm

thatifyoureceivedthereservationforthegroupformCanada?A:Pleasewaitamoment,I’llcheckit.IsthegroupnumberAFC-TD-090929-2?B:Yes,you’reright.A:OK,they’llcheckinattomorrownight,thenumberofthepeopleis10,fourdoublestandardrooms,onesingleroom,oneking-sizeroom,right?B:Yes,canyoumakesurethatalltheroomsfacesouthwithaviewonthetopfloor?A:Well,wehavereservedinaccordancewiththerequirementsofyourreservation.

Lead-in

｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkStep4：SituationalPractice

Lead-in

｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkB:OK,thankyouverymuch.Andfortheconvenienceoftheguests,canyoutrytomakethegroupmembersliveonthesamefloor?A:Well,noproblem,youdon’thavetoomanyguests.B:Thankyouforyourcooperation,andthegroup

hasthewestern-stylebreakfast,isn’tit?A:Well,that’sright.B:Thelastthingisthatthegroupwillcheckinafterfiveo’clocktomorrowevening,pleaseinformyourbellboytobewellpreparedatthattime.Thankyouverymuch.Goodbye!A:Mypleasure.Good-bye!A=ReceptionistB=Tourguide

Lead-in

｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkI’mcallingtoconfirmthatifyoureceivedthereservationforthegroupformCanada?Analysis:I’mcallingtoconfirmthatisasentencepatternthatcanhighlightthepoint.Noticethatthetenseshouldcorrespondtoeachother.Translation:我打電話來是確認(rèn)一下你是否收到來自加拿大旅游團(tuán)的預(yù)訂。Example:I’mcallingtoconfirmthatifyoureceivedtheinvitationofClassOne?

Step4：SituationalPracticeLanguagePointsImportantSentencesStep4：SituationalPracticeNewwordsandexpressions:

Lead-in

｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜Homeworkgroupnumber

團(tuán)號(hào)RoomReservation

客房預(yù)訂部convenience方便groupmember

團(tuán)隊(duì)成員cooperation

合作western-style

西式Step4：SituationalPracticeNewwordsandexpressions:

Lead-in

｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜Homeworkdoubleroom大床房tripleroom

三人間singleroom單人間twinroom

雙人間suite

套房king-sizeroom特大床房AssignmentStepFiveLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkMakeadialogueaccordingtothefollowingscene.A.Introduceyourselfandyourgroup.B.Tellthereceptionistthatyouneedonemoredoubleroomfortwonewcomers.C.Askthereceptionistwhethertheroomisavailable.Scene:Performasalocalguide.Beforeyoureceivethegroup,youcallHiltonHoteltochangeyourreservationforthegroup.Butthereisnoroomavailable.Makeadialoguewiththereceptionist.Yourdialoguewillincludethefollowingpoints:Lead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkStep5：AssignmentD.Discusswiththereceptionistforthesolutions.GroupDiscussionLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkRole-playNEXTLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment｜HomeworkSampleA:Hello,isthatHiltonHotel?B:Yes,thisisHiltonHotel.A:Goodmorning.ThisisSimin,atourguidefromChinaInternationalTravelService.OurgroupnumberisCITS211221.I’mcallingtochangemyreservationforthegroup.Ihavebooked10doubleroomsfromDecember21stto25thyesterday.Butourgroupaddstwonewcomers,soIneedonemoredoubleroomforthetwonewcomers,pleasecheckwhethertheroomisavailable.

B:OK,letmecheckit.I.msorry,thereisnodoubleroomavailable.Lead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜

Assignment

｜HomeworkSampleLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜

Assignment｜HomeworkA:Thedoubleroomisnotavailablenow?OK,Arethereanyotherroomsavailable?B:Yes,howaboutatripleroom?/Letmecheckit.I’msorry,thereisnoroomavailableforyou.A:Atripleroom?/Oh,itisapity.Maybesomeonewillcheckouttoday.Pleasecontactmeifsomeonechecksout.B:Yes./Ok.Iwilltellyou.SampleLead-in｜Brainstorm｜CommentandSummary｜SituationalPractice｜Assignment

｜HomeworkA:Howmuchisitp