MICEEnglish會(huì)展英語ConventionReservation會(huì)議預(yù)訂主講人：譚夢(mèng)娜徐麗娣Reservationist’sresponsibilities會(huì)議預(yù)定員的職責(zé)徐麗娣Greetings問候Askingreservationinformation詢問預(yù)訂信息(timeanddate時(shí)間日期,numberofpeople參會(huì)人數(shù))Checkingvenueavailability查看空會(huì)議場(chǎng)地Arrangingasiteinspection安排場(chǎng)地視察Confirmingcontactinformation確認(rèn)聯(lián)系人方式徐麗娣

Reservationprocedures

預(yù)訂流程introducingmeetingfacilitiesandequipment介紹會(huì)場(chǎng)設(shè)施設(shè)備introducingmeetingroomcapacity介紹會(huì)議室容量Negotiatingfoodandbeverageprovided與客戶協(xié)商餐飲等事項(xiàng)Demandingdeposit收取訂金

on-siteinspection陪同客戶現(xiàn)場(chǎng)查看場(chǎng)地徐麗娣徐麗娣R:Goodmorning,HangzhouInternationalExpoCenter.MayIhelpyou.預(yù)訂員：早上好，這里是杭州國(guó)際博覽中心，有什么能幫忙的？C:Goodmorning.I’mcallingfromSunshineCompany.客戶：早上好，我是陽光公司的。

Greetings問候CisforclientRisforthereservationist徐麗娣C:IwonderifI’denquireaboutholdingaconferenceinyourcenter.客戶：我想在貴中心預(yù)訂一個(gè)會(huì)議。R:Howmanypeoplewillattendtheconference,sir?預(yù)訂員：請(qǐng)問共有多少人參會(huì)？

Askingfornumberofattendees詢問參會(huì)人數(shù)徐麗娣R:Whenwilltheconferencebeheld?預(yù)訂員：會(huì)議什么時(shí)候舉行？C:March20,21and22.客戶：會(huì)期是三月20號(hào)到22號(hào)，共三天。

Askingfortimeanddate詢問會(huì)議舉辦時(shí)間徐麗娣R:Letmehaveacheck,please.Thankyouforwaiting,sir.Wedohavevacantconferencehallduringtheperiodyoudesirefor.預(yù)訂員：我查看一下。讓您久等了，先生。您想要的時(shí)間段內(nèi)我們正好有空的會(huì)議廳。

Checkingavailability查看空會(huì)議廳徐麗娣R:Whichseatingstylewouldyouprefer?預(yù)訂員：請(qǐng)問需要什么樣的會(huì)議室座位安排？C:Theaterstyle,please.客戶：劇院式。

Askingforseatingstyle詢問座位安排徐麗娣

Introducingmeetingfacilities介紹會(huì)議廳設(shè)施C:Whatfacilitiesdoyouofferwiththeconferencehall?客戶：貴中心提供什么樣的會(huì)議設(shè)施？R:Theconferencehallisequippedwithtop-classacousticequipment,threecablemicrophones,oneLCDprojectorwithprojectionscreen,laptopconnectionandwirelessnetworkaccess.預(yù)訂員：會(huì)議廳配備了一流的音響設(shè)備、三個(gè)有線麥克風(fēng)、一個(gè)帶投影屏幕的LCD投影儀、筆記本電腦連接和無線網(wǎng)絡(luò)接入。徐麗娣

Explainingcharges解答收費(fèi)標(biāo)準(zhǔn)

徐麗娣

Askingforwayofpayment詢問支付方式R:Wouldyouliketomakeaguaranteedreser