TourismEnglish—Practical旅游實(shí)踐英語(yǔ)教師用書PAGEPAGE10出版說(shuō)明（上冊(cè)、下冊(cè)）和《旅游管理英語(yǔ)（上冊(cè)、下冊(cè)）遵循“聽說(shuō)領(lǐng)先，讀寫跟上”的原則，兼具聽說(shuō)讀寫四模塊，適合高等職業(yè)院校、大專院校及以上水平的旅游相關(guān)專本套書中的四本教材，根據(jù)不同教學(xué)層次的需要，本著“實(shí)用為主，夠用為度”的原則，點(diǎn)。望廣大讀者在使用過程中，多提寶貴意見，以使本套書不斷完善和提高。旅游教育出版社前言里的花朵終于綻放出絢麗的色彩，生機(jī)勃發(fā)。多彩的旅游市場(chǎng)讓我們感到旅游服務(wù)與管理人才培養(yǎng)的緊迫性旅游企業(yè)是情感密集型企業(yè)，是“人”的企業(yè)，語(yǔ)言服務(wù)是旅游服務(wù)與管理質(zhì)量的重要一使用傳統(tǒng)旅游外語(yǔ)教材進(jìn)行應(yīng)用能力培養(yǎng)的效果不夠理想與管理的質(zhì)量，我們編寫了這套《旅游實(shí)踐英語(yǔ)（上下冊(cè)，配錄音光盤和教師用書，供旅游相關(guān)專業(yè)教學(xué)與培訓(xùn)使用。本教材屬于forTourismSpecific）范疇，遵循應(yīng)用語(yǔ)言學(xué)習(xí)規(guī)律與行業(yè)工作程序標(biāo)準(zhǔn)相結(jié)合的編寫原則，具有如下幾個(gè)特點(diǎn)：二、教學(xué)內(nèi)容突出能力培養(yǎng)。本套教材的編寫本著“聽說(shuō)領(lǐng)先，讀寫跟上”的原則，即，會(huì)話、內(nèi)容排序、英漢對(duì)譯、術(shù)語(yǔ)解釋、文化對(duì)比、應(yīng)用文套寫等。四、圖文并茂，輕松活潑。本教材注意吸取國(guó)外教材的優(yōu)點(diǎn)，采取圖詞配對(duì)、圖表、小版塊等多種形式使教材更加活潑易讀，從視覺上減輕學(xué)生學(xué)習(xí)過程中的壓力和疲勞感。本教材上下冊(cè)各有10個(gè)單元，涉及旅游服務(wù)的三大核心環(huán)節(jié)（旅行社、飯店和旅游目的地）飯店前廳服務(wù)（心、郵件服務(wù)，禮賓——應(yīng)接、行李、會(huì)展，飯店客房服務(wù)（客房常規(guī)服務(wù)、客房個(gè)性化（宴會(huì)服務(wù)、酒吧服務(wù)（游覽線路安排、導(dǎo)游講解、游客迎送、地陪地接服務(wù)，旅游景區(qū)景點(diǎn)服務(wù)（景點(diǎn)門票、物品租賃等，旅游商場(chǎng)與康樂服務(wù)，旅游問題投訴處理，及旅游營(yíng)銷等。每單元由6個(gè)模塊組成：熱身練習(xí)(dialog(reading)，旨在為師生提供更多的專業(yè)術(shù)語(yǔ)與知識(shí)；2～3(listeningcomprehension)——聽寫詞句、理解判斷、回答問題、填寫圖表；功能句(functionalsentence(speaking)——角色演練、情景操練、派對(duì)討論；旅游(simulatedwriting)——基本技能、范例、練習(xí)。理解。（）下載。本套教材可供高職高專及以上水平的旅游相關(guān)專業(yè)教學(xué)使用需約140編輯人員的鼎力相助，在此一并致謝。同時(shí)，書中若有不當(dāng)之處，還望讀者指正。Contents目錄上冊(cè)上冊(cè)Unit1 PlanningYourTourismCareer 旅游生涯規(guī)劃Unit2 HolidayBooking 度假預(yù)訂Unit3 TravelSuppliers 旅游供應(yīng)商Unit4 MeetingGuests 迎接客人Unit5 HospitalityIndustry 旅游接待業(yè)Unit6 HotelReservation 飯店客房預(yù)訂Unit7 HotelCheck-in 飯店登記入住Unit8 HousekeepingService 客房服務(wù)Unit9 ConciergeService 禮賓服務(wù)Unit10 Food&BeverageService 餐飲服務(wù)下冊(cè)下冊(cè)Unit11 Meeting&BanquetService 會(huì)議與餐飲服務(wù)Unit12 ExhibitionService 展覽服務(wù)Unit13 Health&RecreationService 康樂服務(wù)Unit14 ShoppingPromotion 商場(chǎng)促銷Unit15 LocalTourGuideService 地陪導(dǎo)游服務(wù)Unit16 TravelDestinations 旅游景點(diǎn)Unit17 HandlingProblems&Emergencies 處理問題和突發(fā)事件Unit18 HandlingCustomerComplaints 顧客投訴處理Unit19 CheckingOut //84結(jié)賬離店上冊(cè)Unit20 SellingtheTravelMarket 旅游市場(chǎng)營(yíng)銷上冊(cè)Unit1 PlanningYourTourismCareerPreview1.b,e,j,m,t,v,w2.h,q,u3.o,r,s4.a,c,i,k5.g,p6.d 7.f,l,n,DialogIyehsgtam.eyclassmates.No,shehasnotdecidedyet.DialogIIIwonderif/whether…Ajobasahostess.DialogIII1)Sheisstillastudentatacollegeoftourismstudies,andshecouldspeakthreeforeignlanguages.2)TTZhuLicanspeaktwoforeignlanguages.ZhuLilefthercamerainarestaurant.Touristsarewarnedtochecktheirbelongingsatalltime.F√√√ReadingITogetthejobastheFrontOfficeManagerofafivestarhotelinthecitycenter,oneneedstoknowhowtousesomeofficecomputersoftwares.Onemusthaveatleastayearofsupervisoryexperience.Onealsoneedstodevelopwritingandverbalskillsofcommunicatingwithpeople.Adiplomaandtheknowledgeofasecondorthirdlanguagemaygiveyoumorechancesofgettingthejob.ThestartingsalarywouldbeanywherefromRMB3,200to3,300Yuanpermonth.ReadingIIaknowledgeoftourism;practicalexperienceinclericalwork;writingandverbalcommunicationskills;fasttypingspeedandabilitytotypewithoutmakinganymistakes.cListeningITapescriptCandidate:Candidate:Candidate:Candidate:Candidate:Candidate:Candidate:

AJobInterviewonHotelDJTakeaseat,please.You’reMissLin,isthatright?Yes,IamLinXiaowei.Andyouwantajobinourmeetinghotel?.lemesg.’mmeetingandexhibitionservice.Haveyoueverdoneanyworkinthisfield?Yes.Ididsomefieldwork,suchassettingupthemeetingroom.Whatdoyouthinkyoucandohere?I’verecentlyworkedasaDJ.Icanhelpalotwiththemeetingequipmenthere.Wonderful.CanyouspeakJapanese?Justalittlebit,butIcanreaditverywell.Thatisreallyaplus.Areyouapplyingforapart-timejoborfull-timejob?Ipreferafull-timejob.Verygood.Nowhowmuchdoyouwantforyoursalary?FromwhatI’veread,itseemsthatastartingsalarywouldbearoundRMB40,000Yuanayear.Interviewer:HereyouwouldstartatRMB35,000Yuanforthefirstyear.Candidate:Thatsoundsfairenough.Interviewer:Well,you’llhearfromussometimenextmonth.Goodluckandthanksforcomingtoday.(Note:D.J.:diskdeejay/diskjockey舞廳等娛樂場(chǎng)所的音樂節(jié)目主持人；調(diào)音師)ListeningIIA.ProfileofMr.BelmonteProfileofMr.BelmonteYearofretirementfiveyearsagoFormerpositioninaholidayinn GeneralManagerAgeatwhichhegottheposition seventeenyearsYearsofholdingtheposition fourteenyearsReasonfortakingthehotelcareer keeninterestinhotelsB.TapescriptACareerInterviewInterviewer:Goodmorning,Mr.Belmonte.Mr.Belmonte:Goodmorning,Patrica.Interviewer:Mr.Belmonte,youwerepresidentofRamadasformorethantenyears.Yetnow,youseemtoleadanordinarylife.Mr.Belmonte:Interviewer:Mr.Interviewer:Mr.

Yes,Patrica.Iretiredfiveyearsago.Butatonetimeyouusedtohavedifferentjobs?Yes,Iwasahoteldeskclerk,afrontofficemanager,anassistantmanager,ageneralmanagerandlaterthepresidentoftheRamadas.HowoldwereyouwhenyouweregeneralmanagerataHolidayInn?WhenIwas17yearsold.Interviewer:Unbelievable!Mr.Belmonte:Iliedaboutmyage.Then,IsawanadforgeneralmanagerataHolidayInn.Igotathree-piecesuit,grewmustacheandtoldthemIwas26.Interviewer:Mr.Interviewer:Mr.Interviewer:

Youdid?Yes,Igotthejobandstayed14years.Whatmadeyoudecidetotakehoteljobs?Everysummer,myfamilywouldvacationthroughoutthecountry.Istayedinthehotelsandmotels.Everythingabouttheminterestedme.Checkingin,theicemachine,thelittlebarsofsoapinthebathroom.ThenhowcomeyoumadeyourselfowneroftheRamadas?SpeakingIB.ModeldialogLu: Ihavegonethroughyourdocumentsandwouldliketoaskyousomesfunt: y,’mdoeeyotLu: Whatkindofworkdidyoudobefore?Xu: Iworkedfortwomonthsduringlastsummervacationasanassistanttoanexportmanager.Inthisposition,Ihelpedthemanagertofileallhisdocuments,draftlettersandsetappointmentsforhim.Lu: Canyoutypeandwhatisyourspeed?Xu: Yes.Mytypingspeedisnotsofast,about40to45wordsperminute,butImakefewmistakes.Lu: Verygood.Hereisasheetofmarketreport.Aftertheinterview,pleaseusethecomputeroutside,andtypeexactlythesameandhanditovertothesecretaryoutthere.Xu: Yes,Iwill.Lu: Ifyouareaccepted,howmuchdoyouexpecttobepaid?: yyde20nBa.tIn tdthescaleofthecompany.: .,slre.ltuwetyweek.Xu: Thankyou.Ihopetoreceivethegoodnewssoon.Goodbye,Mr.Lu.．lgdneInterviewer: Tellmeaboutyoureducation,please.Mr.Wang: IgraduatedfromShanghaiUniversitytwoyearsago,andImajoredintourism.Interviewer: DoyouthinkyouhaveagoodcommandofbothwrittenandspokenEnglish?Mr.Wang:Mr.Wang:Mr.Wang:Mr.Wang:Mr.Wang:Mr.Wang:Mr.Wang:

Yes,Ithinkso.MayIaskwhyyouwanttochangeyourjob?Becausetheworkgiventometodoisnotchallengingenoughandthesalaryistoolow.Whatmadeyouchoosethiscompany?Afriendofmineworkshere,andhetoldmeaboutyourcompany,soIbecameinterested.Whatkindofsportsdoyoulike?Ilikebowling.Ialsolikewatchingsoccerandexcitingmatches.Youdidn’task,butIthinkyou’dwanttoknowaboutthesalary.ThestartingsalaryforclerksintheoverseastourdepartmentisRMB2000Yuanamonth.Isthatsatisfactory?Yes.Bytheway,aretherechancesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld?Certainly.Therewouldbegoodchancesforyoutoworkoverseas,Ithink.Howaboutthejob?’loytfIeefrIthasbeenpleasanttalkingwithyou,Mr.Wang.We’llletyouknowourfirstdecisionbynextMonday.Thankyou,MissLash.Goodbye.SimulatedWritingC:(Referenceansweromitted)Unit2HolidayBookingPreview1.d 2.e 3.a 4.c 5.b 6.h 7.g 8.fDialogINo,hehastotalktohiswifetomakethefinaldecision.Thetravelprogramincludesflightticketsarrangementofstayingathotelsforthenights,andhavingbreakfastatthehotels.DialogIIgowith a.bookspecialprice b.advancepaymentreservation c.fillouttheformsignup d.discountdeposit e.join“l(fā)esr.”r“elelsr.”DialogIII1)ba bus a.charge laundry b.rent hotelroom c.fareReadingIThetraveladvertisementisdevotedtofree/foreignindependenttravelers.If6adultstraveltogether,thepriceforthetripwouldbe7,490perperson.Nomoneywillberefunded/returnedifyoucancelyourtripwithin30daysbeforethearrival.YouhavetopayanextraofRMB800peradultifyouchoosetotravelduringtheperiodbetweenJuly15andAug23,2005.Yourticketcanbeofficiallyacceptableifyouuseitwithin30days. TomakethetriptoMaldives,theremustbeatleast2personstravelingtogether.AsurchargeofRMB400perpersonwillberequestedifyouwishtostopinSingaporeonyourreturnjourney.minimumroundtripminimumroundtriprefundabled.maximumc.singletripa.non-refundablestopoverstopoveroutbounde.nonstopb.inboundReadingIIAcruisetrip.ByMasterCard.ReadingIII1)1,2,3,7,12,11,9,10,5,6,4,8221HuamuRoadShanghai200010February4,2005ReservationsDepartmentWorldTravelService101EastHuaihaiRoadShanghai200034Gentlemen:Pleasereservefirst-classspaceforMr.DavidLawson,assistantmanagerwithJones&Company.Mr.LawsonwouldliketoleaveLosAngelesonyourflightnumber523toShanghaiat10:30A.M.,P.S.T.,onMarch4,andreturnfromShanghaitoLosAngelesonyourflightnumber716at3:45P.M.,BeijingS.T.,onMarch11.TheticketshouldbechargedtoJones&Company’sairtravelcardnumber9511326.Mr.Lawsonwishestogettheticketsaweekbeforethedeparture.Mr.DavidLawson’sitineraryisnotcomplete.Iwouldappreciateitifyoucouldarrangefirst-classtransportationandhotelaccommodationsforthefollowingstopovers:Hangzhou:March5–6Yangzhou:March7–8Suzhou:March9Shanghai:March4,10,11Mr.DavidLawsonwillmakeanylateadditionstoorchangesinthisscheduleafterhearrivesinShanghai.HewillbeusinghisAmericanExpresscard(number37-115-3241-8662)forallarrangements.Wewouldliketohavefulldetailsincludingratesonhotelsandtransportationassoonaspossible.Inthemeantime,pleaseletmeknowifyoutransportationassoonaspossible.Inthemeantime,pleaseletmeknowifyouneedfurtherinformation.Thankyouverymuchforyourhelp.SincerelyyoursMaryJohnsonMaryJohnsonSecretaryRobertsImportCorporationTheticketshould bechargedtoJones&Company’sairtravelcardnumber9511326.ListeningIDialog1goonaholiday.wheretospendhisholiday.Dialog2sun.nottoowarm.Dialog3savingmoney.discos,clubs,agoodhotel.3.afford.Dialog41.Shanghai,HongKong.2.MU327.thefirstclass.9:50,morning.Tapescript:Dialog1Staff:Customer:Staff:Dialog2

Goodmorning.Goodmorning.CanIhelpyou?Yes,wearethinkingofgoingonaholidaysomewhere,buteteStaff:Customer1:Customer2:Staff:

Isee.Whatsortofholidaydidyouhaveinyourmind?Lotsofsunbathing.Lotsofwalking..o’deeCustomer2:Nottoowarm.Customer1:Yes,butassunnyaspossible.Dialog3Staff: Areyouinterestedinnightlifeatall?Customer1:Yes.Itwouldbeniceifthereweresomegooddiscosandclubswecouldgoto.Staff:Customer2:Customer1:Customer2Customer1:Dialog4Customer:Staff:Staff:

CouldIjustaskwhatsortofpriceyouwanttopay?Ascheapaspossible.Whatdoyoumean?Wewantatophotel.tetdfee.eengpleWhatflightsaretherefromShanghaitoHongKongtomorrow?Ifyou’dliketotakeaseat,I’llfindoutforyou.’deolt,CAACFlightMU327takesofffromShanghaiat9:50inthemorning,andfliesdirect.Customer:WhattimehaveIgottogetthere?: uleoetglty5tlatest.ListeningIITapescriptGivingTravelInformationStaff1: SummerTravelAgency.CanIhelpyou?Customer:CouldyoujustgivemesomeinformationaboutholidaysinJapan?Staff1:Staff2:Staff2:Staff2:Staff2:

te.Iltuhordepartment.Japanesedepartment.MissLisaspeaking.HowcanIhelpyou？Yes,please.I’mplanningmyholidayandI’dlikesomeinformationaboutholidaysinJapan.Certainly.Whatwouldyouliketoknow?First,howmuchisthecheapestreturnflighttoJapan?Andwhatwilltheweatherbelike?Isee.Whenwouldyouliketogo?InJuly.AndI’dliketoknowabouttheinclusiveholidaysandgoodhotels.Certainly,sir.Justgivemeyournameandaddress.I’llsendyoualltheinformationyouwant.Customer:MynameisMedeHopson.AndmyaddressisFlat150,1102HongbeiRd.Shanghai,201103.Staff2: Thankyou.Youmaygetourinformationinadayortwo.a.TF ThecustomerwillbookareturnflighttoJapan.F Mr.Hopsonwouldliketostayinagoodhotel.F efsr.ssdldenhimbypost.TListeningIIIContentsofTourCostContentsofTourCostTour1. RoundRaroEcoTour50dollarsTour2. AvanaEcoTour30dollarsTour3. EcoHoverCruiseN/AB.YourEco-FriendlyTourCompanyWeareaneco-friendly(生態(tài)環(huán)保型)tourcompany.Weofferenjoyabletours.Theymakeyougettoknowourbeautifulnature,uniquehistoryandculture.Youmaychooseamongourthreeinterestinganddifferentecotourexperiences.EcoTourNo.1:Itiscalled“RoundRaroEcoTour”whichcosts50dollars.Thepriceincludesfreetransfers,foodandSpeakingIB.ModeldialogStaff:Staff:Staff:Staff:

drinks.Youwillvisitourmountains,valleysandbeach.OnFridays,youwillhaveatraditionalearthovenfeastandfun.EcoTourNo.2:AvanaEcoTourcosts30dollarswhichincludesfood,drinksandtowels.YoucanenjoywonderfulfunonbicycleandkayakatMuriLagoon.Therewillbeavisittohistoricsitesandplantations（大農(nóng)場(chǎng)）intheValley.EcoTourNo3Thisisanecohovercruise(氣墊游艇).Theexcitingtourismadebyoursmallandsafeeco-friendlyhovercraft.OnlythreepersonsareallowedforeachtourChoiceofhovercrafteco-toursareavailable.Pleasecallusat21043or54555forbookings.Wealsogivediscountsforthreetourpackages,groupsandkids.ReservingaTourofCityGoodmorning.CanIhelpyou?Yes.Iwouldliketoreserveatourofthecityformygroup.Howmanywasitfor?Thirty-two.Youneedalimousine.Whenwouldyouliketogo?Ifpossible,tomorrowafternoonwhenthelastsessionisover.Doyouneedaguidetoserveyouallthroughoutthetour?Certainly.AndtheguideshouldbeabletospeakwithbothEnglishandFrench.Staff:Staff:Staff:

Noproblem.Butwechargemoreinyourcase.Howmuchdoesitcost?EightyRMBYuanperperson.OK.MayIseetheitinerary?Here’sthetimetableoftours.Thehotellimousineleavesat12:40p.m.andreturnsatfivetomorrowafternoon.Customer:Thankyou.Goaheadandmakeareservation,please.SimulatedWritingC.ReferenceanswerReservationsDepartmentWorldTravelService101EastHuaihaiRoadShanghai200034February6,2001MaryJohnson,secretaryRobertsImportCorporation221HuamuRoadShanghai200010DearMissJohnson,Thiswillconfirmyourreservationfor(茲確認(rèn)您的……預(yù)訂)523toShanghaiat10:30A.M.,P.S.T.,onMarch4,andreturnfromShanghaitoLosAngelesonFlight716at3:45P.M.,BeijingS.T.,onMarch11.Wecanmakesure（我們保證）thattheticketswillavailabletoyouaweekbeforethe上）.WewillbehappytoarrangeforMr.Lawson（洛森先生安排）first-classtransportationandhotelaccommodationsforthefollowingstopovers:Hangzhou:March5–6, RMB800perroom-nightYangzhou:March7–8, RMB650perroom-nightSuzhou:March9, RMB650perroom-nightShanghai:March4,10,11,RMB1200perroom-nightAsarule,anadvancedeposit(押金)ofRMB30,000Yuanisrequiredforboththeaccommodationandthetransportation.IfthereisanythingadditionalwecandoforyouandMr.Lawson,pleasedoletme請(qǐng)告知WeappreciatetheopportunitytoplanthisforMr.我們?yōu)橛羞@個(gè)機(jī)會(huì)為洛森先生安排此行表示感謝Sincerelyyours,CarlosSantosCarlosSantos17PAGEPAGE28Unit3TravelSuppliersPreview1.e 2.c 3.d 4.g 5.f 6.b 7.aDialogI1)d 2)c 3)d 4)b 5)aDialogII1)F 2)F 3)TDialogIIIMaywehavethehonortoinviteyoutoourfamtrip?Therewillbeatourofthecity,stayinginhotels,visitstomuseumsandscenicspots,andeatinginlocalrestaurants.Inaddition,therewillbeacamping.Tthefamilymembersorcolleaguesofthetravelagent.DialogIV1)window 2)push 3)upright 4)knob 5)fastenReadingIC,E,A,F,D,BReadingIIJuliaSmithThehotelreceptionistAkingsizebedsingleroomSummerTravelServiceListeningITapescriptAttendant:PassengerAttendant:PassengerAttendantPassengerAttendant:PassengerAttendant:PassengerAttendant:PassengerAttendant:PassengerAttendant:

AirPassengerReceptionandSeatArrangementGoodmorning,sir.Welcomeaboard!Goodmorning!Couldyoudirectmetomyseat?Sure.Yourboardingpass,please?Yes.Hereitis.It’s16A.Well,it’sinthemiddleofthecabin,thewindowseat.Thisway,please.I’llshowyoutoyourseat.(Theyfindoutthattheseatisoccupiedbyawoma)n.Youdidsayawindowseat?Yes.Row16seatA. I’mafraidtheladymightbeinthewrongseat.Pleasewaitaminutehere.(TotheExcuseme,ma’am.MayIseeyourboardingpass?Hereyouare.I’mafraidyou’resittinginthewrongseat. Thisis16A,butyourseatnumberis6A,inthefrontofthecabin.Thenumbersareshownalongtheoverheadcompartment.Oh.I’msorry.I’llmovethen.That’sallright.MayIhelpyouwithyourbags?No,Icanmanagemyself.Thankyoujustthesame.That’sallrightnow,sir.Whatarelief.Thankyouverymuch.You’rewelcome.1)F Anotherpassengerissittinginthewrongseat.TF Thefirstpassengerissupposedtositinthemiddleofthecabin,thewindowseat.F Sheapologizesandwillmovetoherownseat.ListeningIIWhatdoyoulearnaboutthisdialog?1.Destination:Whatdoyoulearnaboutthisdialog?1.Destination:NewYork_4.Room:Aroomwithafaxand2.Arrival:Wednesdayevening2.Arrival:Wednesdayevening5.No.inParty: one 3.Departure:Fridayevening B.TapescriptArrangingaTripforaBusinessTravelerStaff:Staff:Staff:Staff:Staff:Staff:Customer:Staff:

Wheredoyouneedtogo?NewYork.Whenwouldyouliketobethere?’ldoerenyggsecondweekinDecember.IneedaflightbackherethatFridayevening.Willanyonebeaccompanyingyou?No.Intermsofcost,therearetwochoices.Willyouhaveapreference?Ofcoursemycompanywouldpreferthecheaperrate,butitismoreimportantthatIgetthereontimeandreturnonFridayby8:00p.m.Canyouthinkofanyspecialaccommodationsorservicesyou’llneed?Aroomwithafaxandcomputerconnection.WouldyouliketostayonthelinewhileIworkonthis?Sorry,Ican’t.Butcouldyoucallmeback?WhencanIcallyoubackwithsomesuggestions?Tomorrowat10:00inthemorning.SpeakingIC.ModeldialogbasedonsituationNo.2Lee: Hello,Mr.Liu.I’mnotlate,amI?Liu: No.I’mimpressedthatyouarealwayspunctual.Takeaseat ,please.Teaorcoffee?Lee: Justwater,please.Thankyou.Wearenowplanningtheitineraryforoneexhibitiontripabroad.Iknowyou’rewellexperiencedinarrangingitinerary,soI’dlikeyoutogivemesomeadvice.Liu:Liu:Liu:Liu:Liu:Liu:

Mypleasure.I’llbegladifIcouldbeofanyhelp.Whatdoyouhaveinmindtoaskme?Let’sstartwithgroundtraffic.Whatdoyousuggestasregardsmovingexhibitorstotheairport?Theymay reach the airport eitherontheir own, or in limousines.What’sthedifference?Limousinesmakegroupboardingeasierifbaggageisnotaburden.Iguesswe’llrentlimousines.Wedon’twanttogetworriedjustatboardingtimewhensomeonedoesnotturnup.Whichairlinewouldyoulike?Whichairlineisthecheapest?CAAV.TherearethreeflightseveryweekfromShanghaitoCairo.That’llbefine.Thenwehavetomovepeoplefromtheairporttothehotels.Whatdoyousuggest?Aretheystayingatthesamehotel?Lee: No.Theymaychoosetheirownfavoritehotelsfromtheroomlistwesendthem.Liu: Inthatcase,Ithinkwecanturnitovertothehotels.Makesurethatthehotelshavetheirairportrepresentativedesksandlimousines.Generally,hotelshuttlebusesarefreeofcharge,sowecansavemoneyfortheexhibitors.Lee: Smartidea.Itwillbearrangedwhenexhibitorsreservetheirhotelrooms,willit?Liu: Indeed.Whatweactuallydoiscontactsomegoodhotels,collectroomratelistsandhandoverreservationformstotheexhibitors.Lee: Well,theremustbemuchcoordinationworkforyou.Liu: We’reatyourservice,Mr.Lee.Lee: Thankyouverymuch.I’llsendyouamemooftheitinerarylateratyoure-mailaddress.Ihopetohaveyourfinalconfirmationandlookforwardtoyourbookingairlineticketsforus.Liu:I’llbedelightedtodoso.Lee:Thanksagain.Goodbye.Liu:You’rewelcome.Solong.SimulatedWritingC.ReferenceanswerTo:To:From:Date:Subject:Message:LasVegasConventionandExhibitionCenterJohnsonTravelAgencySeptember20,2005RoomReservationPlsreserve2standardroomsfor5nightsfromOctober8to12inthenameofMr.BrianHans.Pleaseguarantee.Sincerelyyours,(Signature)Unit4MeetingGuestsPreview1.c 2.g 3.f 4.b 5.e 6.b 7.a 8.dRelatedReadingTheadvantageofMaglevWell it sounds high-tech, a floating train. They do offercertain benefits overconventionalsteelrailonsteelwheelrailways.Theprimaryadvantageismaintenance.Becausethetrainfloatsalongthereisnocontactwiththegroundandthereforenoneedforanymovingparts.Asaresulttherearenocomponentsthatwouldwearout.Thismeansintheorytrainsandtrackwouldneednomaintenanceatall.Thesecondadvantageisthatbecausemaglevtrainsfloat,thereisnofriction.Notethattherewillstillbeairresistance.Athirdadvantageislessnoise,becausetherearenowheelsrunningalongthereisnowheelnoise.However,noiseduetoairdisturbancestilloccurs.Thefinaladvantageisspeed,asaresultofthethreepreviouslisteditismoreviableformaglevtrainstotravelextremelyfast,i.e.500km/hor300mph.Althoughthisispossiblewithconventionalrailitisnoteconomicallyviable.Anotheradvantageisthattheguidewaycanbemadealotthickerinplaces,e.g.afterstationsandgoinguphill,whichwouldmeanamaglevcouldgetupto300km/h(186mph)inonly5kmwherecurrentlytakes18km.Alsogreatergradientswouldbeapplicable.ThedisadvantageswithMaglevThereareseveraldisadvantageswithmaglevtrains.Maglevguidepathsareboundtobemorecostlythanconventionalsteelrailways.Theothermaindisadvantageisthelackofexistinginfrastructure.Forexample,ifahighspeedlinebetweentwocitiesisbuilt,thenhighspeedtrainscanservebothcitiesbutmoreimportantlytheycanserveothernearbycitiesbyrunningonnormalrailwaysthatbranchoffthehighspeedline.Thehighspeedtrainscouldgoforafastrunonthehighspeedline,thencomeoffitfortherestofthejourney.Maglevtrainswouldn’tbeabletodothat;theywouldbelimitedtowheremaglevlinesrun.Thiswouldmeanitwouldbeverydifficulttomakeconstructionofmaglevlinescommerciallyviableunlessthereweretwoverylargedestinationsbeingconnected.Ofthe5000kmthatTGVtrainsservedinFrance,onlyabout1200kmishighspeedline,meaning75%ofTGVservicesrunonexistingtrack.Thefactthatamaglevtrainwillnotbeabletocontinuebeyonditstrackmayseriouslyhinderitsusefulness.DialogILiWenisatourescortfromShanghaiSummerTravel.Byanairportshuttlebus.DialogII,enMr.Hiltonmanageshisbaggagehimself.DialogIII(Omitted)Mr.WhitecomestoBeijingtoattendameeting.ReadingIAttheMingTombs.Naturalsceneries.ManydifferentwaysofcookingandtheparticularchoiceofingredientsmakeChinesefoodknownworldwide.ReadingIIAprearrangedtravelprogramforagroupescortedbyaguide.Atabout12noon.Becausetheyareinterestedinhistory,andTracyisthehistoryexpert.Thereisaguideonsaleatthereceptiondesk.ListeningITapescriptChenLin:Mr.Harris:ChenLin:Mr.Harris:ChenLin:Mr.Harris:ChenLin:MissChenLin:Mr.Harris:

AttheAirportRepresentativeDeskExcuseme,butareyouMr.HarrisfromUK?Why,yes,I’mDavidHarris.,..’mydot.yes.’meemeglHello,Ms.Chen.Thankyouforcomingtomeetus.WelcometoChina.Howwasyourtrip?Fine.Wehadaverypleasantflight.LetmeintroducetoyouMissBrown,myassistant.Sheisinchargeofthedailyaffairsofourtourparty.wou,s?’mdotwou?’mdot,We’vemadereservationsforyourpartyattheSeaViewHotel.Thankyouverymuch.ChenLin:Shallwegotothehotelnow?Theshuttlebusisjustwaitingoutside.Mr.ChenLin:Mr.ChenLin:Mr.Harri:

Fine.Yourbaggagewillbesenttoyourroomsinthehotel.That’sgood.MayIhelpwithyoursuitcase,Mr.Harris?It’sverykindofyou.(Note:AirportRep.:airportrepresentative機(jī)場(chǎng)代表)a.TFAfterChenLinintroducesherselftoMr.Harris,Mr.HarrisintroduceshertohisassistantMissBrown.FChenLinhasalreadybookedroomsforMr.HarrisandhispartyattheSeaViewHotel.Ftsnnosh.s’TListeningIIA.WaystothehotelBytaxilocalshuttlebuscitybus

Cost RMB200Yuan RMB20Yuan RMB20Yuan B.TapescriptLookingforAirportShuttleServiceAgentMr.Smith:CouldyoutellmehowtogettotheJinjiangHotelontheHuaihaiRoad?Informationclerk:Mr.Smith:clerk:Mr.Smith:clerk:Mr.Smith:clerk:Mr.Smith:SpeakingI

.etl.udea.costsabout200RMB.Howlongdoesittaketogotothehotelbytaxi?tsters.,esar.utakethemaglevtrainandchangetoMetroLine2atLongyangRoadMetroStation.Sowhatelseisthere?Youcouldcatchoneofthelocalshuttleservices.Thecostisabout50RMB.Oryoucouldtakethecitybustothebusterminalforabout20RMB.SowherecanIcatchtheshuttle?otfesoee.u’lesrdifferentshuttleservices.Telloneoftheagentswhereyouwanttogo.Ok,thankyouforyourhelp.B.ModeldialogTourescortMr.Jones!Hownicetoseeyouagain!Howareyou?Mr.JonesFine,thanks,Linda.Andyou?TourescortFine,thanks.MayIintroduceyoutoourtourguide,MissLeewhoisheretomeetyou?Mr.JonesTourMr.JonesTourMr.JonesTourguideMr.JonesTourguideMr.JonesTourguideTourMr.Jones

Howdoyoudo,MissLee?Howdoyoudo,Mr.Jones?WelcometoChina.kuy.’engdosOh,it’sapleasureforustohaveyouhere.Didyouhaveagoodtrip?Notbadonthewhole,butitalongwaytoChina.Thenyoumustbeverytired.Well,notreally.Imanagedtogetsomesleep.Iseveryoneinthegrouphere?Yes,weareapartyof12.Good.Ourbusisjustwaitingoutsidetopickyouuptothehotel.Wouldyoulikemetocarrythissuitcase,Mr.Jones?No,thanks.Icanmanagemyself.SimulatedWritingC.ReferenceanswerHelloeverybody,(大家好)Youarewelcome.Wearesohappytohavefriendslikeyoucomingfromafar(有朋自遠(yuǎn)方來(lái)，不亦樂乎)!Allowmetointroducemyself請(qǐng)?jiān)试S我在這里作一個(gè)自我介)first.MynameisSherrySufromtheSkyFreeTravelService.Onbehalfof(我代)ourcompanyandourcolleagues,edeodameoul( 歡迎大家來(lái)我們地區(qū)旅.nes,leguorelsdsns.Idoeverythingpossibletomakeyourvisitapleasantexperience(謁誠(chéng)使你們一路游覽愉)uniquefromthatofyourprevioustour.Thisisourdriver,Mr.WangTheplatenumberofourbusis(我們的車號(hào)是)22468.Pleasedorememberthenumbersothatyoumightnottneg.fueysr,enteousknow(在旅途中大家有什么要求及困難，大家盡可提出來(lái)).Wewilltryourbesttohe