Unit4TravelBusinessEnglishoverviewBusinessEnglishVocabulary:TraveldetailsSkillsMakingbookingsandcheckingarrangementListeningListeningforinformationReading:BusinesshotelCaseStudyPacificHotelLanguageFocus

can/can’tthereis/thereareBusinessEnglishWarmupDiscussion:Doyouliketravelling?Howoftendoyoutravel?Whereandwhendidyoutravellasttime?Whichcountriesorcitieswouldyouliketotraveltothemost?Howdoyouusuallytravel(byplane,bycar,etc&aloneorwithotherpeople)?Whatdoyoulikeordislikeabouttravelling?Whatobjectsdoyoualwaystakewithwhenyouareontravelling?BusinessEnglish1.Australia2.Italy3.Thailand4.NewZealand5.America6.France7.India8.Spain9.Canada10.EnglandBusinessEnglishStartingupWhenyoutravel,whichofthefollowingdoyoulikeornotlike?Makesentencesasintheexamples.Ilovemeetingnewpeople.Idon’tlikeflying.Ilikeeatingnewfood.Ihatecheckingin.Idon’tmindpacking.CheckinginwaitingforluggageGoingthroughsecuritychecksSpeakingaforeignlanguagePackingsuitcaseBeingawayfromhomeTravellingtheairport/stationMeetingnewpeopleFlyingEatingnewfood

BusinessEnglishListening4.1Wherecantravelershearorsaythesethings?a)Inataxib)atanairport

c)atarailwaystationd)Atahotele)onaplaneBusinessEnglishMatchtheadjectiveswiththeiroppositesbuya)securityconfirmb)aticketcollectc)atthecheck-in

gothroughd)theirflightqueuee)theirluggagewatchf)ahotelroomtakeg)someshoppingbookh)atthehoteldoi)anin-flightmoviecheckinj)abusortaximatchtheverbswiththecorrectphrases.BusinessEnglishTaskCompletethesentencesbelow.Usethenounsfromthebox.BillreservationbookingreceiptcenterfaxcallluggageflightseatAttheticketoffice1Ineedtochangemy................2Isthereadirect...............?Atthecheck-indesk3CanItakethisashand……………?4CanIhaveanaisle…………….?Inataxi5Pleasetakemetothecity……………6CanIhavea……………,please?Atthehotel7Ihavea…………..fortwonights.Myname’sBurkhard.8CanIsenda……………fromhere?9CanIhaveanalarm……………at6.45,please?10I’mcheckingouttoday.CanIhave……………,please?bookingflightluggageseatcenterreceiptreservationfaxcallbillBusinessEnglishLanguageFocusWeusecantosayweareabletodosomething.

Hecanprogramacomputer.WeusecanIorcanwetoaskforpermission.

CanIusethephone,please?

Yes,ofcourse./Sorry.I’mafraidit’sforstaffonly.Wealsousecantotalkaboutwhatispossible.

CanIflydirectfromMoscowtoSydney?No,youcan’t.Youneedtochange.BusinessEnglishPutthisdialogueintothecorrectorderandcheckyouranswers.Paolo:PaoloRanierispeaking.Judith:Oh,hello,Paolo.ThisisJudithPreisshere.Paolo:Hi,Judith.Judith:Paolo,I’mcallingaboutthemeeting.CanyoumakenextWednesday?Paolo:I’msorry,Judith.Ican’t.ButIcanmakeThursdayorFriday.Judith:Well,Ican’tdoThursday,butFridayisOK.Paolo:OK.Fridayitis.Canwemeetinthemorning–say10o’clock?Judith:10o’clockisfine.Oh,andcanIbringmycolleague,Sabrina?Youmetherattheconference.Paolo:Ofcourse.Icanpickyouupfromthestationifyoulike.Judith:Great.SeeyouonFriday.Bye.BusinessEnglishTaskLookatthedialogueinExerciseA.Writequestionsbeginwithcan.CanJudithandPaolomeetonFriday?CanJudithattendmeetingonThursday?CanPaolomeetJudithonFriday?CanPaolopickJudithupfromthestation?CanPaoloandJudithmeeton10o’clockFriday”CanJudithbringhercolleaguetothemeeting?CanSabrinatakepartinthemeeting?……BusinessEnglishLanguageFocusWeoftenusethereis/therearebeforea/anorsome/any.Thereisanindoorswimmingpool.Therearethreerestaurants.Therearen’tanyshopsinthearea.Arethereanymeetingroomsinthehotel?Yes,thereare./No,therearen’t.BusinessEnglishRoleplayStudentA:areceptionistofDeltaHotelStudentB:abusinesstravelerA:Goodmorning.DeltaHotel.HowcanIhelpyou?B:Goodmorning.ThisisRobertSimon.I’dliketobooktwosingleroomsfrom16to20July.A:Letmecheck.Ok,wehavesomerooms.Doyouwanttheroomwithbathorshower?B:Withbath,please.A:Ok,that’stwosingleroomswithbathforfournights.B:Yes.Howmuchisitpernight?A:It’s€150pernightpersingleroom.B:Isarestaurantinthehotel?Isthereacarpark?A:Yes,wehavetworestaurantsinthehotel,butthereisn’tacarpark.CanIhaveyourcreditcarddetails?B:It’savisacard.Thenumberis4921445637141009andtheexpirydateis12/20.A:Fine,I’venoteddown.Thankyouforcalling.B:Goodbye!BusinessEnglishCaseStudyPacificHotelAnnaandthreefriendsaged50-70.Theywanttwodoublerooms.TheycanpayA$240foreachroom.Mr.andMrs.Schmidt.Theyarejustmarried.TheycanpayA$280.Mr.Jensenandhisson.Thesonisinawheelchair.TheycanpayA$280.Mr.Wangisawriterandwants