1、單元自測2（10分）試卷總分:100 得分:null一、選擇填空題（每題10分，共5題） If you cant say what youve come to say at the meeting, whats the point?_,but I think you might need to change your approach somewhat.I am not sureI can see thatI know that答案:B2._identify the problems that have been occurring?Well, as you know, the problem

2、s we had with Gary caused a lot of friction among the team.What would youWill youAre you able to答案:C3.Every time I tried to say something, he would _ to something else.move offmove onmove over答案:B4.What you need to do is to keep things short and sweet, just the _.questionstopicshighlights答案:C5.Creat

3、ivity, especially _ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.?thatthose/答案:A6.二、閱讀理解：根據(jù)文章內容，判斷正誤（共50分）。Habits of Highly Effective CommunicatorsIts no secret that good leaders are also good communicators. Indeed, communication and leadership a

4、re inextricably tied. How can you galvanize, inspire or guide others if you dont communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:1. Mind the say-do gap. Trust is the bedrock of effective leadership your behavior is your single gre

5、atest mode of communication, and it must be congruent with what you say. If your actions dont align with your words, you are storing up trouble for the future.2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and custom

6、ers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.3. Find your own voice. Use language thats distinctly your own; let your values come th

7、rough in your communication. Correct use of language and grammar are important, of course, but dont become overly fixated on eloquence for eloquences sake; concentrate on being distinct and real. People want real, people respect real, people follow real.4. Be visible Visibility is about letting your

8、 key stakeholders get a feel for who you are and what you care about. Dont hide behind a computer and only interact with people electronically see them face to face and voice to voice, and interact with them in a real, substantial way. In todays environment, where people are often burned out, its im

9、portant for employees to have a personal connection with you and the work you believe in. Show the people that work for you that youre engaged and that you care about them and their work.5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders kno

10、w how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You wont always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.操作提示：正確選T，錯誤選F。Communication and leadership dont always go hand in hand. 12. The say-do gap happens when people misunderstand their leaders intention. 23. Using technical jargon makes a leader convincing. 34. Communicating sincerely is always th