FacilitiesProblem

設(shè)施故障

一、Lead-InBackgroundknowledgeQuestionforDiscussion:Whatarethecommonproblemsintheguestroom?二、LearningTaskSituationalDialogue:

ProvidingRepairingServiceScene:DanworksinMaintenance.HeiscalledtoMs.Powers’roomfortheshowerproblem.Heprovidesrepairingservice.(一)WorkingProcedures1.greet2.problem3.apologiesfortheproblem4.havealookat/checkit5.fix/repairit6.extraproblem?--isthereanythingelse

cando?7.change/repairthat.8.bidfarewell

(二)UsefulWordsandPhrases

fixv.修理，安裝maintenancen.維修，保養(yǎng)bulbn.燈泡runhotandcold時(shí)冷時(shí)熱washern.洗滌器onandoff斷斷續(xù)續(xù)blowafuse保險(xiǎn)絲熔斷electrica.電的fusebox保險(xiǎn)絲盒plugn.插頭socketn.插座plumbingn.裝修水管的工作（三）UsefulExpressions4.Ourapologiesfortheproblem.對這個(gè)問題我們很抱歉。Weapologizefortheinconvenience.

我們對此不便非常抱歉apology（n.）

道歉，apologize(v.)

（三）UsefulExpressions1.Goodafternoon,Ms.Powers.IamDanfromMaintenance.

下午好，Powers女士。我是維修部的員工Dan。2.

Youreportedaproblem?您報(bào)修過，對嗎？3.Whatseemstobetheproblem?請問是什么問題？

UsefulExpressions

5.Letmehavealookatit.讓我來檢查一下吧。

6.Isitjustintheshoworthesameatthesinkbasin?

只是洗澡水有問題還是面盆也有同樣的問題？

7.OK,I‘llfixtheproblem.

好的，我會(huì)修理好的。

UsefulExpressions

8.I‘llrepairtheshowerwhileyouareout.您不在的時(shí)候我會(huì)修理好的。9.IsthereanythingelseIcando?還有什么需要我做嗎?10.Ineedanewlightbulbinthebedroom.臥室里需要一個(gè)新的燈泡。

UsefulExpressions

11.Whichlightisit?是哪盞燈呢？12.I’llchangethatforyou.

我會(huì)給您換好的。13.Haveagoodday.祝您愉快！

(四)MoreUsefulExpressions

1.Theair-conditionerinmyroomisn’tworking.2.There'sabadsmellinmyroom.3.Mytoiletisclogged/doesn’tflush.4.I‘msorrytohearthat.MayIhaveyourroomnumber?5.I'llasktheengineer/maintenancetocheckitrightnow.6.Ittakestimetorepair.

三、ListeningComprehension

ListenandAnswer(omission)四、ActivityCreateasituationaldialogueandactout