2025年英語寫作能力提升測試試卷:英語商務(wù)郵件回復(fù)技巧_第1頁
2025年英語寫作能力提升測試試卷:英語商務(wù)郵件回復(fù)技巧_第2頁
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2025年英語寫作能力提升測試試卷:英語商務(wù)郵件回復(fù)技巧考試時(shí)間:______分鐘總分:______分姓名:______一、單項(xiàng)選擇(每題2分,共20分)1.Whenreplyingtoabusinessemail,it'simportanttousea______tonetoshowrespectandprofessionalism.A.formalB.informalC.casualD.friendly2.Thesubjectlineofabusinessemailshouldbe______togivetherecipientanideaoftheemail'scontent.A.briefB.detailedC.longD.short3.Whenreplyingtoanemail,it'simportantto______thesender'smessageandprovideadditionalinformationifnecessary.A.summarizeB.ignoreC.repeatD.delete4.Whenreplyingtoabusinessemail,it'simportanttouse______languagetoavoidconfusionormisunderstandings.A.technicalB.simpleC.complexD.slang5.Inabusinessemail,it'sappropriatetouse______toexpressgratitudeorappreciation.A.emojisB.abbreviationsC.formallanguageD.casuallanguage6.Whenreplyingtoabusinessemail,it'simportantto______thesender'squestionsorconcerns.A.ignoreB.addressC.avoidD.delete7.Thefirstparagraphofabusinessemailreplyshould______thesender'soriginalemail.A.summarizeB.ignoreC.repeatD.delete8.Whenreplyingtoabusinessemail,it'simportantto______thesender'snameortitletoshowrespect.A.includeB.excludeC.ignoreD.change9.Inabusinessemail,it'sappropriatetouse______toemphasizeimportantpoints.A.italicsB.boldC.underlinesD.alloftheabove10.Whenreplyingtoabusinessemail,it'simportantto______thesender'semailaddressinthereply-tofield.A.includeB.excludeC.ignoreD.change二、完形填空(每題2分,共20分)Dear[Recipient'sName],Thankyouforyouremaildated[Date].Iappreciateyourinterestin[subject]andwouldliketoprovideyouwithsomeadditionalinformation.[YourName]iscurrentlyworkingon[projectortask],andwearemakingprogress.However,thereareafewchallengeswearefacingatthemoment.Specifically,[describethechallengesbriefly].Toaddressthesechallenges,weareconsideringthefollowingoptions:1.[Option1]2.[Option2]3.[Option3]Wewouldappreciateyourfeedbackontheseoptions.Pleaseletusknowyourthoughtsby[deadline].Additionally,Iwouldliketo[mentionanyadditionalinformationorrequests].Thankyouforyourunderstandingandsupport.Wevalueyourpartnershipandarecommittedtofindingasolutionthatmeetsbothourneeds.Bestregards,[YourName][YourTitle][YourCompany]1.______wehavemadesomeprogress,therearestillafewchallengesweneedtoovercome.A.AlthoughB.SinceC.BecauseD.As2.Wewouldappreciateyourfeedbackontheseoptionsby______thedeadline.A.meetingB.followingC.reachingD.adhering3.Wevalueyourpartnershipandarecommittedtofindingasolutionthat______ourneeds.A.meetsB.satisfiesC.fulfillsD.achieves4.Pleaseletusknowyourthoughtsby______thedeadline.A.meetingB.followingC.reachingD.adhering5.______wearemakingprogress,therearestillafewchallengesweneedtoovercome.A.AlthoughB.SinceC.BecauseD.As6.Wewouldappreciateyourfeedbackontheseoptionsby______thedeadline.A.meetingB.followingC.reachingD.adhering7.Wevalueyourpartnershipandarecommittedtofindingasolutionthat______ourneeds.A.meetsB.satisfiesC.fulfillsD.achieves8.Pleaseletusknowyourthoughtsby______thedeadline.A.meetingB.followingC.reachingD.adhering9.______wehavemadesomeprogress,therearestillafewchallengesweneedtoovercome.A.AlthoughB.SinceC.BecauseD.As10.Wewouldappreciateyourfeedbackontheseoptionsby______thedeadline.A.meetingB.followingC.reachingD.adhering三、閱讀理解(每題2分,共20分)Readthefollowingpassageandanswerthequestionsthatfollow.Intoday'sfast-pacedbusinessworld,effectivecommunicationiscrucialforsuccess.Onecommonformofcommunicationinthebusinessenvironmentistheemail.Businessemailsaredifferentfrompersonalemailsastheyrequireacertainlevelofprofessionalismandclarity.Herearesometipsforwritingeffectivebusinessemails:1.Useaclearandconcisesubjectline:Thesubjectlineshouldaccuratelyreflectthecontentoftheemailandgrabtherecipient'sattention.2.Addresstherecipientappropriately:Usetherecipient'snameortitletoshowrespectandpersonalizetheemail.3.Keeptheemailbrief:Aimforashortandto-the-pointmessage.Avoidunnecessarydetailsandfocusonthekeypoints.4.Useformallanguage:Useaformaltoneandavoidslangorcasuallanguage.5.Proofreadtheemail:Checkforspellingandgrammaticalerrorsbeforesendingtheemail.6.Includeacalltoaction:Clearlystatewhatyouexpectfromtherecipient,suchasaresponse,meeting,orfurtheraction.7.Followupifnecessary:Ifyoudon'treceivearesponsewithinareasonabletimeframe,it'sappropriatetosendafollow-upemail.Questions:1.Whatisthemainpurposeofthepassage?A.Toprovidetipsforwritingeffectivebusinessemails.B.Toexplainthedifferencesbetweenpersonalandbusinessemails.C.Todiscusstheimportanceofeffectivecommunicationinthebusinessenvironment.D.Todescribethechallengesofwritingbusinessemails.2.Accordingtothepassage,whatshouldthesubjectlineofabusinessemailinclude?A.Thesender'snameB.Therecipient'snameC.Abriefsummaryoftheemail'scontentD.Thesender'scompanyname3.Whyisitimportanttouseformallanguageinbusinessemails?A.Toshowrespectandprofessionalism.B.Tomaketheemailsoundmoreinteresting.C.Tomaketheemailsoundmoreofficial.D.Tomaketheemailsoundmorefriendly.4.Whatshouldyoudoifyoudon'treceivearesponsetoyourbusinessemail?A.Ignoretheemailandmoveontothenextone.B.Sendafollow-upemailtoinquireabouttheresponse.C.Deletetheemailandcontacttherecipientthroughanotherchannel.D.Waitindefinitelyforaresponse.5.Accordingtothepassage,whatisoneofthekeypointstoconsiderwhenwritingabusinessemail?A.Thesender'snameB.Therecipient'snameC.ThesubjectlineD.Thecalltoaction四、翻譯(每題2分,共20分)1.在商務(wù)郵件中,清晰和簡潔的表述是非常重要的。2.請?jiān)卩]件中提供您的聯(lián)系方式,以便我們能夠及時(shí)與您取得聯(lián)系。3.如果您有任何疑問或需要進(jìn)一步的幫助,請隨時(shí)告知我們。4.在回復(fù)郵件時(shí),確保您已經(jīng)閱讀并理解了郵件的全部內(nèi)容。5.請?jiān)卩]件中附上任何必要的附件,以便我們能夠處理您的請求。6.在商務(wù)郵件中,使用正確的語法和拼寫可以提升您的專業(yè)形象。7.當(dāng)您請求對方提供信息時(shí),請確保您已經(jīng)提供了足夠的信息以便他們能夠理解您的需求。8.在郵件中,使用禮貌和尊重的語言可以增進(jìn)與對方的良好關(guān)系。9.請?jiān)卩]件的結(jié)尾處,感謝對方的時(shí)間和支持。10.在回復(fù)郵件時(shí),盡量在第一時(shí)間內(nèi)回復(fù),以顯示您的專業(yè)性和對工作的重視。五、改錯(cuò)(每題2分,共20分)1.HelloJohn,Ihopethisemailfindsyouwell.IjustwantedtoletyouknowthatIhavereceivedyouremailandIwillgetbacktoyouassoonaspossible.Thankyouforyourunderstanding.2.Iamwritingtoinformyouthatthemeetingscheduledfornextweekhasbeenpostponedduetounforeseencircumstances.Iwillsendyouanewdateassoonasitisconfirmed.3.IappreciateyourinterestinourcompanyandIamlookingforwardtodiscussingtheopportunitywithyouinmoredetail.4.Pleasefindattachedthedocumentsthatyourequested.Ifyouhaveanyfurtherquestions,donothesitatetocontactme.5.Ihopethisemailfindsyouingoodhealthandhighspirits.Iwantedtosharesomeexcitingnewswithyou.6.Iamwritingtoexpressmygratitudeforyourassistancewiththeproject.Yourexpertiseanddedicationhavebeeninvaluable.7.Iunderstandthatyouarebusywithyourcurrentworkload,butIkindlyrequestyourattentiontothisurgentmatter.8.Iwouldliketotakethisopportunitytothankyouforyourpromptresponsetomyemail.Itisgreatlyappreciated.9.Iampleasedtoinformyouthatwehavesuccessfullycompletedtheprojectanditisnowreadyforyourreview.10.Ihopethisemailfindsyouwell.IwantedtocheckifyouhavereceivedthedocumentsIsentearlier.六、應(yīng)用題(每題5分,共30分)1.假設(shè)你是一位銷售經(jīng)理,需要回復(fù)一位潛在客戶的郵件,詢問他們是否對你們公司的新產(chǎn)品感興趣。請根據(jù)以下信息撰寫郵件:-產(chǎn)品名稱:智能手表-產(chǎn)品特點(diǎn):防水、健康監(jiān)測、智能通知-價(jià)格:人民幣999元-優(yōu)惠活動:前100名購買者享受8折優(yōu)惠2.你是一位項(xiàng)目經(jīng)理,需要回復(fù)一位團(tuán)隊(duì)成員的郵件,詢問他們是否能夠按時(shí)完成分配的任務(wù)。請根據(jù)以下信息撰寫郵件:-任務(wù)名稱:市場調(diào)研報(bào)告-預(yù)計(jì)完成時(shí)間:本周五-當(dāng)前進(jìn)度:已完成50%-困難:數(shù)據(jù)收集遇到困難3.你是一位人力資源經(jīng)理,需要回復(fù)一位求職者的郵件,通知他們是否通過了初步篩選。請根據(jù)以下信息撰寫郵件:-求職者姓名:張三-投遞簡歷時(shí)間:上周五-初步篩選結(jié)果:通過-下一步:安排面試4.你是一位客戶服務(wù)代表,需要回復(fù)一位客戶的郵件,詢問他們是否對最近購買的產(chǎn)品滿意。請根據(jù)以下信息撰寫郵件:-客戶姓名:李四-購買產(chǎn)品:智能手機(jī)-購買時(shí)間:本月-詢問內(nèi)容:產(chǎn)品使用體驗(yàn)5.你是一位研發(fā)工程師,需要回復(fù)一位同事的郵件,詢問他們是否需要幫助解決一個(gè)技術(shù)問題。請根據(jù)以下信息撰寫郵件:-同事姓名:王五-遇到的問題:軟件調(diào)試失敗-當(dāng)前進(jìn)度:已嘗試多種方法-詢問內(nèi)容:是否需要提供技術(shù)支持本次試卷答案如下:一、單項(xiàng)選擇(每題2分,共20分)1.A.formal解析:在商務(wù)郵件中,使用正式的語氣是必要的,以展示專業(yè)性和尊重。2.A.brief解析:郵件的主題行應(yīng)該簡短明了,以便收件人快速了解郵件的主要內(nèi)容。3.A.summarize解析:在回復(fù)郵件時(shí),簡要總結(jié)收件人的信息,然后提供額外的信息是合適的。4.B.simple解析:使用簡單的語言可以避免誤解,并確保收件人能夠輕松理解郵件內(nèi)容。5.C.formallanguage解析:在商務(wù)郵件中,使用正式的語言可以展示專業(yè)性和尊重。6.B.address解析:在回復(fù)郵件時(shí),應(yīng)該直接回應(yīng)收件人的問題或關(guān)切。7.A.summarize解析:在回復(fù)郵件的第一段,應(yīng)該總結(jié)收件人的郵件內(nèi)容。8.A.include解析:在回復(fù)郵件時(shí),包括收件人的名字或頭銜可以展示尊重。9.D.alloftheabove解析:在商務(wù)郵件中,可以使用斜體、粗體或下劃線來強(qiáng)調(diào)重要點(diǎn)。10.A.include解析:在回復(fù)郵件時(shí),應(yīng)該包括收件人的電子郵件地址在回復(fù)到的字段中。二、完形填空(每題2分,共20分)1.A.Although解析:這里需要一個(gè)轉(zhuǎn)折詞來表示盡管有進(jìn)展,但仍然存在挑戰(zhàn)。2.D.adhering解析:這里需要一個(gè)動詞來表示遵守截止日期。3.A.meets解析:這里需要一個(gè)動詞來表示滿足需求。4.D.adhering解析:這里需要一個(gè)動詞來表示遵守截止日期。5.A.Although解析:這里需要一個(gè)轉(zhuǎn)折詞來表示盡管有進(jìn)展,但仍然存在挑戰(zhàn)。6.D.adhering解析:這里需要一個(gè)動詞來表示遵守截止日期。7.A.meets解析:這里需要一個(gè)動詞來表示滿足需求。8.D.adhering解析:這里需要一個(gè)動詞來表示遵守截止日期。9.A.Although解析:這里需要一個(gè)轉(zhuǎn)折詞來表示盡管有進(jìn)展,但仍然存在挑戰(zhàn)。10.D.adhering解析:這里需要一個(gè)動詞來表示遵守截止日期。三、閱讀理解(每題2分,共20分)1.A.Toprovidetipsforwritingeffectivebusinessemails.解析:文章提供了寫有效商務(wù)郵件的技巧。2.C.Abriefsummaryoftheemail'scontent.解析:主題行應(yīng)該簡要總結(jié)郵件的內(nèi)容。3.A.Toshowrespectandprofessionalism.解析:使用正式語言可以展示尊重和專業(yè)性。4.B.Sendafollow-upemailtoinquireabouttheresponse.解析:如果沒有收到回復(fù),發(fā)送跟進(jìn)郵件是合適的。5.C.Thesubjectline解析:郵件的主題行是關(guān)鍵點(diǎn)之一。四、翻譯(每題2分,共20分)1.Itisveryimportanttouseclearandconciseexpressioninbusinessemails.2.Pleaseprovideyourcontactinformationintheemailsothatwecangetintouchwithyoupromptly.3.Ifyouhaveanyquestionsorneedfurtherassistance,pleaseletusknowatanytime.4.Besuretoreadandunderstandtheentireemailwhenreplyingtoit.5.Pleaseattachanynecessarydocumentstotheemailsothatwecanprocessyourrequest.6.Usingcorrectgrammarandspellinginbusinessemailscanenhanceyourprofessionalimage.7.Whenyourequestinformationfromsomeone,makesureyouprovideenoughinformationforthemtounderstandyourneeds.8.Usepoliteandrespectfullanguageinemailstofosteragoodrelationshipwithothers.9.Thankyouforyourtimeandsupportattheendoftheemail.10.Trytoreplytotheemailassoonaspossibletoshowyourprofessionalismandattentiontowork.五、改錯(cuò)(每題2分,共20分)1.HelloJohn,Ihopethisemailfindsyouwell.IjustwantedtoletyouknowthatIhavereceivedyouremailandIwillgetbacktoyouassoonaspossible.Thankyouforyourunderstanding.2.Iamwritingtoinformyouthatthemeetingscheduledfornextweekhasbeenpostponedduetounforeseencircumstances.Iwillsendyouanewdateassoonasitisconfirmed.3.IappreciateyourinterestinourcompanyandIamlookingforwardtodiscussingtheopportunitywithyouinmoredetail.4.Pleasefindattachedthedocumentsthatyourequested.Ifyouhaveanyfurtherquestions,donothesitatetocontactme.5.Ihopethisemailfindsyouingoodhealthandhighspirits.Iwantedtosharesomeexcitingnewswithyou.6.Iamwritingtoexpressmygratitudeforyourassistancewiththeproject.Yourexpertiseanddedicationhavebeeninvaluable.7.Iunderstandthatyouarebusywithyourcurrentworkload,butIkindlyrequestyourattentiontothisurgentmatter.8.Iwouldliketotakethisopportunitytothankyouforyourpromptresponsetomyemail.Itisgreatlyappreciated.9.Iampleasedtoinformyouthatwehavesuccessfullycompletedtheprojectanditisnowreadyforyourreview.10.Ihopethisemailfindsyouwell.IwantedtocheckifyouhavereceivedthedocumentsIsentearlier.六、應(yīng)用題(每題5分,共30分)1.Subject:InquiryaboutSmartwatchDear[Recipient'sName],Ihopethisemailfindsyouwell.Iamwritingtoinquireaboutyourinterestinournewproduct,theSmartwatch.Thiswatchiswater-resistant,featureshealthmonitoring,andsmartnotifications.Thepriceis999RMB,andthereisan80%discountforthefirst100buyers.Pleaseletusknowifyouwouldlikemoreinformationorifyouwouldliketoscheduleameetingtodiscussthisopportunityinmoredetail.Thankyouforconsideringourproduct,andIlookforwardtohearingfromyousoon.Bestregards,[YourName][YourTitle][YourCompany]2.Subject:UpdateonMarketResearchReportDear[TeamMember'sName],Ihopethisemailfindsyouwell.IamwritingtoinquireabouttheprogressontheMarketResearchReport.Asofnow,wehavecompleted50%ofthetask.However,wearefacingdifficultiesindatacollection.Wouldyoulikeanyassistancefrommetohelpyouovercomethesechallenges?PleaseletmeknowifyouneedanysupportorifthereisanythingIcandotohelp.Thankyouforyourhardwork,andIlookforwardtoyourresponse.Bestregards,[YourName][YourTitle][YourCompany]3.Subject:InitialScreeningResultDear[J

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