Hello-家國：全網(wǎng)同名，內(nèi)容原創(chuàng)，歡迎交流；微信：Hola-JGDearAmazon,（注紅色位置可替換）Greetings!Wereceivedaperformancenotification,indicatingthatsomeofourASINshaveviolatedAmazon'svariantcreationpolicyregardingDuplicateChildVariations,potentiallyimpactingouraccountstatus.IamwritingtoappealthewarningourstorereceivedconcerningASINvariantpolicyviolations.IdeeplyapologizeforanyinconveniencethismayhavecausedAmazonandwouldliketoprovideadetailedexplanationofthesituationtoreaffirmourrespectforandcommitmenttoAmazon'spolicies.RootCausesoftheIssue:AfterenrollingintheGlobalSellingprogram,wefailedtometiculouslyexcludeSKUsthatdidnotrequiresynchronization,leadingtotheincorrectsynchronizationofASINswithmatchingattributesfromtheAsite,suchasASIN:,totheBsite,wheretheywereerroneouslymergedintothenativeparent.UponreceivingtheAmazonperformancenotification,weimmediatelycontactedthedetailpageteam,requestingareviewtoconfirmthevalidityoftheoriginalvariations(CaseID:).Aftermorethanamonthofwaiting,wefinallyobtainedareviewresultconfirmingthevalidityoftheoriginalvariationsandtheirrelationships.Duringthisperiod,wealsocontactedtheperformanceteamtoidentifytherootcauseoftheduplicatevariations(CaseID:).Wefoundthatthenon-compliantvariationsandrelationshipswerecreatedbythesystem.Tounderstandthereasonsbehindthesystem'ssynchronizationandmergingofduplicatevariationrelationships,wecontactedcustomerserviceandlearnedthatitwasduetotheGlobalSellingtool.Thistool,designedbyAmazontofacilitatesellersingloballymarketingthesameproducts,wasautomaticallyenrolledwithoutourtimelyunderstandingofitsimplications,andwefailedtoexcludeSKUsthatdidnotrequiresynchronizationinthebackend.Uponverification,wediscoveredthatthesynchronizationbuttonintheAsite'sinventorymanagementinterfacewasnotactivelyenabled,leadingustoinferthatthekeytothesynchronizationwasthefailuretoexcludeSKUsintheGlobalSelling-EstablishInternationalProductInformation.Thisincidentofduplicatevariationsisindeedouroversight.WeshouldhavepaidtimelyattentionandunderstoodnewfeaturesandprogramslaunchedbyAmazon,activelyadaptingtonewtoolsratherthanpassivelyacceptingtheplan.Intermsofparent-childrelationships,weshouldnotonlyfocusonthebackendrelationshipsbutalsoregularlycheckthefront-endvariationrelationshipsorusethevariationwizardtoidentifyanynon-compliantvariationscausedbysynchronizationtoolsorfollow-sellingaccounts.Thiserrorwasnotintentional,norwasitamaliciousmisuseofAmazon'sservices.ItwasentirelyduetoalackofproperunderstandingofGlobalSellingandaninadequatereviewsystemforvariationrelationships.Weacceptfullresponsibilityforthisoversightandhavetakenthefollowingcorrectiveandpreventativemeasures:MeasuresTakentoResolvetheIssue:IdentifyingtheRootCause:Afterreceivingtheperformancenotification,weimmediatelycontactedtheSellerSupportteamtounderstandtherootcause(CaseID:)andverifythevalidityoftheoriginalvariations(CaseID:).ImmediateCorrection:WehaveremovedallduplicatevariationsoriginatingfromtheAsite,ensuringourASINscomplywithAmazon'svariantcreationpolicy.Specifically,wehavereviewedASINs:,andexcludedtheircorrespondingSKUsintheGlobalSellingtooltopreventtheirreappearanceontheBsite.ComprehensiveReviewandTraining:WehaveswiftlyeducatedourselvesontheuseoftheGlobalSellingtoolandtherulesforparent-childvariationsthroughSellerSupport,sellerforums,andofficialWeChataccounts.WehaveconductedathoroughreviewofallproductvariationsandstrengthenedteamtrainingtoensureeverymemberfullyunderstandsandadherestoAmazon'svariantpolicies.OptimizationofInternalProcesses:Wehaveoptimizedourlinkmanagementsystemandintroducedaninternalauditroletoregularlycheckthefrontandback-endlinkvariationstopreventsimilarissues.EstablishmentofCommunicationMechanisms:WewillenhancecommunicationwithAmazontopromptlyobtainthelatestpolicyupdatesandguidance,ensuringouroperationsarealwaysinlinewithplatformpolicies.ImplementationofInternalMonitoringSystems:Wewilltrackandrecordthecreationandmodificationofallproductvariationsinreal-timetoidentifyandcorrectanypotentialviolationspromptly.PreventativeMeasuresforFutureCompliance:WewillregularlyauditourproductlistingstoensurethatvariationswiththesameattributesdonotreappearonthesamesiteandexcludeSKUsthatdonotneedsynchronizationintheGlobalSellingtool.Wewillestablishastricterinternalreviewprocesstoconductmultiplechecksbeforeandafterproductlistingstoidentifyandresolveduplicatevariationissuesinatimelymanner.WewillstrengthencommunicationwithAmazontopromptlyobtainthelatestpolicyupdatesandguidance,ensuringouroperationsarealwaysinlinewithplatformpolicies.Wewillimplementaninternalmonitoringsystemtotrackandrecordthecreationandmodificationofallproductvariationsinreal-timetoidentifyandcorrectanypotentialviolationspromptly.ProductAuditForm:NameUSCASignatureTimeTrainingRecordsandSchedule:AmazonParent-ChildVariantRulesandBuildInternationalListingsKnowledgeTrainingTrainingContentTrainingDateSignature TestDateTestFailureListSalesPolicyandSellerCodeofConduct2024/10/212024/10/25ProductDetailPageRules2024/10/222024/10/28VariantRelationshipRules2024/10/232024/10/29BuildInternationalListingsInformationRules2024/10/242024/10/30AuditofVariantsandInternationalProductInformationforProductsonSale2024/11/01-2024/11/152024/11/15WedeeplyregretthisincidentandsincerelyrequestthatAmazongrantusanopportunitytocorrectourmistakes.WehighlyvalueoursalesopportunitiesonAmazonandpromisetostrictlyadheretoplatformrules.WearegratefulforAmazon'sreminder,whichallowsustobetterunderstandandcomplywithAmazon'sfunctionsandrules.Wecommittolearningfromthisincident,continuouslyimprovingouroperationalstandards,andenhancingourunderstandingofAmazon'spoliciestoensureourbusinessoperationsfullycomplywithAmazon'srequirements.Sincerely,Thankyou,家國的小助理勝利！總結(jié)：寫POA就像是寫命題作文，因為每個人的“罪名”不一樣，賬號和鏈接情況不一樣，申訴出發(fā)點不一樣，所以內(nèi)容上的參考意義不大，更重要的是參考申訴思路，學(xué)習(xí)申訴經(jīng)驗。下面和大家分享一下我的總結(jié)：罪名：重復(fù)變體，但提及的ASIN中大部分是由系統(tǒng)跨站點同步合并的，兩個合規(guī)變體，一個是真正違規(guī)的種子鏈接。 思路：證明原始變體合規(guī)性（把種子納入合規(guī)變體，舍棄未被提及的對應(yīng)屬性原始變體）。證明重復(fù)變體及變體關(guān)系由亞馬遜創(chuàng)建。步驟： 用庫存加載工具徹底刪除違規(guī)變體；申請客服拆分違規(guī)變體關(guān)系（不要自己上傳再拆，直接讓客服拆，幾乎所有客服都有權(quán)限，測試下來用英文的中國客服是最愿意協(xié)助的）；申訴前去變體向?qū)?、找客服核查所有站點的違規(guī)變體關(guān)系是否都被拆除；確認拆除所有違規(guī)變體后，申請內(nèi)部團隊證明變體及其變體關(guān)系的合規(guī)性（耗時一個多月）；擬定POA，先完全不承認有過違規(guī)上傳記錄，按照誤判去申訴，務(wù)必貼上case作為證據(jù)；如果申訴不通過，先以不知者無罪的角度申訴，一切重復(fù)變體的違規(guī)都是被動發(fā)生的；如果還是沒通過，再嘗試以誤操作的角度申訴，一切重復(fù)變體都是被誤導(dǎo)的（這個時候，良好的和亞馬遜報備習(xí)慣就很重要，沒有上傳前的報備CASE就很難通過）。心得體會： 用英文的中國客服，權(quán)限大態(tài)度好，站點時間1-6點開英文case多能遇上；POA申訴通過的核心是內(nèi)部CASE，一定要有官方證明，否則空口無憑，秒拒；歐洲站點在北京時間上午十點鐘左右申訴，北美站點在北京時間晚上十點左右申訴，回復(fù)很快，審核兄弟心情很好；審核POA和高考閱卷一樣，四五分鐘就會做決定，除了問題根本原因要寫詳情、清晰、證據(jù)鏈完整，其余內(nèi)容沒必要過度優(yōu)化，甚至你只要論點準(zhǔn)確，證據(jù)有瑕疵也可能被忽略；為了節(jié)約亞馬遜審核打工